Sharmila Pal

Recruiter

Toronto, Ontario, Canada6 yrs 1 mo experience

Key Highlights

5 years of HR operations experience.
Expert in talent acquisition and employee relations.
Passionate about DEI initiatives and employee engagement.

Stackforce AI infers this person is a Human Resources professional with expertise in talent acquisition and employee engagement.

Contact

Skills

Core Skills

Hr OperationsTalent ManagementEmployee EngagementTalent AcquisitionEmployee Relations

Other Skills

Attendance ManagementAttention to DetailBenefits AdministrationBuild Strong RelationshipsBusiness DevelopmentClerical SkillsCoachingCommunicationCommunity DevelopmentConfidentialityConflict ResolutionCounselingCritical ThinkingCustomer ServiceDEI initiatives

About

With 5 years of experience in HR operations, talent acquisition, and employee relations, I am dedicated to building workplaces where people feel valued, supported, and inspired. Currently pursuing my CHRL certification, I am continuously expanding my expertise in HR best practices, organization development, and talent management. I excel at aligning HR processes with business goals, driving HR process digitalization, and fostering engaging, high-performing cultures. My experience spans process improvements, DEIB initiatives, performance management, and HR analytics, all focused on making workplaces more efficient and people-centric. Having worked in fast-paced, high-growth environments, I take a hands-on approach to streamlining HR processes, enhancing employee experiences, and helping organizations become great places to work. Let’s connect and shape the future of work together!

Experience

6 yrs 1 mo

Total Experience

1 yr 2 mos

Average Tenure

1 yr 5 mos

Current Experience

Cascades

Human Resources Advisor

May 2025 – Present · 1 yr 1 mo · Mississauga, Ontario, Canada · Hybrid

Selected as part of the succession team at Cascades to cultivate leadership skills to step into an HR Manager role.
Provide strategic HR support to managers and supervisors on employee relations, performance management, conflict resolution, and workplace compliance.
Act as a trusted advisor to leadership, aligning HR practices with Cascades’ values, business objectives, and people strategy.
Lead full-cycle recruitment and onboarding for high-volume, specialized, and leadership roles in collaboration with HR Centers of Expertise, hiring managers, and external staffing agencies.
Support the development, review, and enforcement of HR policies and procedures to maintain compliance with legislative requirements and Cascades’ values.
Drive employee engagement and wellness programs, including mental health initiatives, recognition programs, employee engagement surveys to gather feedback and develop action plans that enhance workplace culture and satisfaction, and community involvement.
Oversee performance management processes, including goal-setting, performance appraisals, and employee development reviews.
Oversee disability claims management (STD, LTD) and workers’ compensation (WSIB cases), ensuring timely processing and compliance with occupational health regulations.
Partner with Health & Safety teams to promote a safe, inclusive, and productive work environment.
Champion diversity, equity, and inclusion (DEI) initiatives across the organization to foster an inclusive and respectful workplace.
Take care of internal HR audits by ensuring accuracy, compliance, and readiness of documentation, policies, and employee records for both internal and external inspections.
Supervise and mentor the HR Technician, delegating transactional and administrative HR activities such as recordkeeping, documentation, talent acquisition, onboarding support, and benefits/ payroll administration.

HR operationsemployee relationsperformance managementconflict resolutionrecruitmentonboarding+5

The people people group

Member

Jan 2025 – Present · 1 yr 5 mos

The People People Group is North America's most engaged community of passionate HR, Recruitment and Operations professionals. We are dedicated to sharing best practices, elevating each other and collectively improving the employee and candidate experience for everyone.

Condor security inc.

Human Resources Coordinator

Aug 2023 – Oct 2024 · 1 yr 2 mos · Toronto, Ontario, Canada · On-site

· Led HR strategy implementation and employee relations, managing terminations, exit interviews, disciplinary actions, and WSIB claims to meet workforce needs.
· Drove a 53% increase in workforce through refined recruitment strategies and digital screening tools while managing high volume hiring.
· Screened 100-150 candidates weekly and hired 10 employees per week; coordinated one training session weekly for 20 participants.
· Managed employee disputes, grievances, and disciplinary actions, ensuring fairness, compliance, and minimized organizational risk.
· Directed recruitment, training, and development programs, applying DEI practices to enhance inclusion and representation across all organizational levels.
· Utilized softwares to provide actionable insights

HR strategyemployee relationsrecruitment strategiestraining programsTalent AcquisitionEmployee Relations

Boston consulting group (bcg)

Human Resources Assistant

Mar 2021 – Apr 2022 · 1 yr 1 mo · Bengaluru South, Karnataka, India

· Managed full employee engagement workflow from recruitment to onboarding, overseeing 30 roles and onboarding 15-20 employees weekly, achieving a 60-70% increase in engagement and successful placements.
· Conducted targeted recruitment, head-hunting, and campus recruitment for specialized roles, ensuring high-quality hires for key positions.
· Partnered with department heads to design and implement tailored training programs to meet departmental needs.
· Represented the DEI team regionally, promoting diversity and inclusion initiatives.
· Collaborated with hiring managers to align on role qualifications and team requirements.
· Optimized candidate sourcing through resume analysis software and diverse recruitment channels.
· Developed anonymous employee surveys to assess leadership and process effectiveness, reducing attrition from 20.3% to 18.3%.
· Worked with APAC, NAMER, and EMEA teams to strategize and implement global HR policy changes.

employee engagementrecruitmenttraining programsDEI initiativesTalent AcquisitionEmployee Engagement

Directi

Talent Acquisition Operations Associate (TAOPS)

May 2019 – Mar 2021 · 1 yr 10 mos · Bengaluru, Karnataka, India

· Did technical recruitment and hired for positions such as Front-End Engineer (Web developer), Technical Recruiter (TA Specialist), Quality Analyst
· Handled volume hiring (150-200 walk-in candidates) for various positions such as TAOPs Associate, Product Support Engineer, Application Support Executive.
· Regularly contributed to all stages of recruitment workflow, from job postings to screenings, interviews, reference checks, background checks and offer letter processes.
· Represented the organization at campus recruitment, increasing brand awareness and recruitment reach by 10-30%
· Achieved an NPS score consistently between 9 and 10 by implementing targeted branding activities, feedback and enhancing candidate experience while actively working to convert detractors into promoters.
· Acted as primary contact point for all candidate inquiries on background verification, onboarding, travel coordination, offer letters.

technical recruitmentvolume hiringcandidate experienceTalent Acquisition

Iplace

Associate Recruiter

Dec 2016 – Jul 2017 · 7 mos · Pune, Maharashtra, India

· Develop new and improved on existing recruitment strategies through regular consultations with US-based clients to meet and exceed their stipulated KPIs (such as cost per hire, time to fill and hire as well as offer acceptance rates).
· Acquired in-depth knowledge of best practices for US-based recruitment, with a focus on US contracting structures like W2, 1099, and Corp-to-Corp. Experienced in evaluating Green Card processes and assessing candidate visa and citizenship status.
· Handled assessment of all non-technical requirements in both Job description development and candidate screening for clients such as Bank of America, P&G, Merrill Lynch, Nestle etc.
· Sourced an ongoing ratio of 100-150 standout candidates to open position on a weekly basis using company mandated platforms
· Conducted in-depth phone interviews to qualify candidates, access salary expectations, and schedule interviews
· Established and maintained an ongoing pipeline of highly-qualified candidates for future open positions.

recruitment strategiescandidate screeningpipeline managementTalent Acquisition