Aug 2024 – Apr 2025 · 8 mos · Remote

May 2023 – Dec 2024 · 1 yr 7 mos · Bengaluru, Karnataka, India · Hybrid

• Defining product vision, roadmap, and OKRs for a no-code/low-code SaaS workflow platform, focusing on usability and adoption for diverse user bases.
• Leading a team of 14 developers to deliver features with intuitive user experiences, collaborating closely with design and business teams to ship high-quality solutions enhancing platform reliability.
• Conceptualising Workflow-as-a-service in self-service format with enterprise wide BPMN offering powered by Camunda - a third party workflow engine.
• Conducting customer sessions, roadshows, and hackathons to gather insights and improve product usability, leading to a 60% increase in adoption.
• Creating pricing and monetisation strategies based on platform’s modular usage.
• Driving MAUs and platform traffic growth. Growing by an average of 22% month over month

May 2022 – May 2023 · 1 yr · Bengaluru, Karnataka, India · On-site

• Owning 0-1 initiatives for logistics SaaS product as 3P tech & ops provider. Leading integrations with e-commerce & other logistics partners.
• Shipping features while ensuring system stability and data sanctity.
• Simplifying cash flow visibility through Cash on delivery monitoring system.
• Strategising transformed data model for data warehouse.
• Stewarding the design of data lake & data flow using S3, Debezium, Kafka & AWS Athena.
• Defined quarterly OKRs, reviewed PRDs and owned the product roadmap.
• Interacting with B2B clients for integrations, with engineering for tech feasibility and biz-ops for product differentiation.
• Building for scale. Grew daily order volumes by 10x in a year while maintaining system stability.

Oct 2018 – May 2022 · 3 yrs 7 mos

• Identifying potential gaps in Adobe's Creative Cloud enterprise product offering to improve customer experience.
• Testing new methods of license activation and app distribution in enterprises.
• Writing automation tests for regression and API test suites.
• Interacting with customer, engineering, and product management teams to define and improve the deployment workflows of Creative Cloud applications in medium and large enterprises.
• Writing user stories and testing new features developed through customer feedback.

May 2015 – Oct 2018 · 3 yrs 5 mos

• Driving Global Web Production process strategy, roadmap, and implementation.
• Managing global product launches and promotions on www.adobe.com
• Leading Web Projects for EMEA and APAC regions for Creative Cloud product merchandising on www.adobe.com
• Hiring and managing high-performing teams for deliverables on the website
• Ideating new content platforms through collaboration among various engineering teams
• Coordinating with Product Managers & Field Marketing stakeholders for regional content publishing
• Implementing pilot projects for machine learning based translation for product localization

Apr 2014 – May 2015 · 1 yr 1 mo · Noida, Uttar Pradesh, India · On-site

• Responsible for Product development and compatibility across multiple platforms, worked on iterative prototypes and configurations of Enterprise CMS solutions.
• Projects include US finance market application development and US Bond market content management systems.

Aug 2012 – Mar 2014 · 1 yr 7 mos · Noida, Uttar Pradesh, India · On-site

• Worked on Microsoft Technology Stack with major emphasis on Enterprise Content Management using SharePoint and related technologies.
• Responsible for App development and Server administration of large-scale Enterprise CMS. Developed iterative prototypes for gathering and refining requirements.
• Responsible for continuous communication with stakeholders to help in decision making and requirement gathering. Single-handedly owned business critical projects. Delivered 4 crucial projects with tight deadlines with great quality. Actively participated in improvising internal processes.

Sep 2011 – Jul 2012 · 10 mos · Ghaziabad · On-site

• Worked with the Training and Placement cell for reconnecting alumni to the college.
• Analysed the gap and covered it by coordinating with Core members of the Alumni Association.
• Learned networking and public relations, professional communication and gap analysis.
• Coordinated the Alumni meet "Shamak 2012".