S

Shelly Castle

CEO

Spring, Texas, United States14 yrs 7 mos experience
Highly Stable

Key Highlights

  • Over 8 years in the transportation industry.
  • Dynamic author with multiple publications.
  • Aspiring inspirational speaker with a passion for service.
Stackforce AI infers this person is a dynamic leader in the transportation and customer service industry.

Contact

shelly79castle1999@gmail.comLinkedIn

Skills

Core Skills

Customer Service ManagementLeadershipCustomer Service OperationsCustomer Support

Other Skills

Event PlanningInvoicingPhone EtiquetteCultural DiversityReceptionist DutiesSkilled Multi-taskerInterpersonal SkillsTraining and Development (HR)Clerical SkillsAttention to DetailSocial Media MarketingConfidentialityFaxCustomer ExperienceCommunication

About

I have worked in the transportation industry for over 8 years. I started off in April of 2017 doing uber and Lyft. I started my own company in January of 2022 and been hustling and pushing through ever since. I been put into a ton of magazines and also became this dynamic author along the way. I wouldn’t change it for the world. I had numerous jobs in Customer service and in the food service and other industries and love what I do now. I love keeping the city safe, first and foremost. I love providing impeccable service and that unforgettable experience. It’s not just a ride, it’s an experience with us. My ultimate goal is to become an inspirational speaker and travel the world.

Experience

14 yrs 7 mos
Total Experience
2 yrs 9 mos
Average Tenure
--
Current Experience

Impeccable transportation dba

Chief Executive Officer/Owner of Impeccable Transportation

Aug 2025 – Present · 9 mos · United States · On-site

Impeccable rideshare llc

2 roles

Author

Nov 2024 – Present · 1 yr 6 mos

  • Became an Author, along my journey.

Chief Executive Officer/Owner

Jan 2022 – Aug 2025 · 3 yrs 7 mos

  • Company Owner and limo Driver
Event PlanningInvoicingPhone EtiquetteCultural DiversityReceptionist DutiesCustomer Service Management+20

United states postal service

City Carrier Assistant

Jun 2020 – Jun 2021 · 1 yr · Cleveland, Texas, United States

Cultural DiversitySkilled Multi-taskerAttention to DetailConfidentialityCommunicationCustomer Service Operations+2

Instacart

Shopper

Apr 2020 – Jun 2024 · 4 yrs 2 mos

Customer Service ManagementCommunicationCustomer Service Operations

Randstad usa

Customer Care Representative

Sep 2019 – Apr 2020 · 7 mos · The woodlands, texas

Phone EtiquetteCultural DiversityReceptionist DutiesCustomer SupportSkilled Multi-taskerClerical Skills+8

Aramark

Vip lead cashier

Jul 2019 – Nov 2019 · 4 mos · Cynthia woods pavillion

Cultural DiversityCustomer Service ManagementCustomer SupportSkilled Multi-taskerTraining and Development (HR)Attention to Detail+4

Doordash

Driver

Jan 2018 – Jun 2024 · 6 yrs 5 mos · Houston, Texas

Customer Service ManagementCommunicationCustomer Service Operations

Amazon

Sortation associate

Jan 2018 – Nov 2018 · 10 mos · Houston, Texas

Cultural DiversitySkilled Multi-taskerAttention to DetailConfidentialityCommunicationSolid Professional Standards

Compass group

Lead Cashier

Aug 2015 – Sep 2019 · 4 yrs 1 mo · Houston, Texas Area

Cultural DiversityCustomer Service ManagementHazardous MaterialsCustomer SupportSkilled Multi-taskerTraining and Development (HR)+5

Wells fargo

Csr

Jan 2012 – Dec 2013 · 1 yr 11 mos · Greater Houston

Phone EtiquetteReceptionist DutiesCustomer SupportSkilled Multi-taskerTraining and Development (HR)Clerical Skills+7

Culvers

Team Member

Jan 2011 – Jul 2017 · 6 yrs 6 mos

Skilled Multi-taskerTraining and Development (HR)Attention to DetailConfidentialityCommunicationCustomer Service Operations

Education

Sam Houston State University

Associate of Science (A.S.) — Teaching and business

Jan 2009 – Jan 2012

Lone Star College-Montgomery

Associate of Arts and Sciences - AAS — Nursing Education

Jun 2004 – Aug 2009

Lone Star College-Montgomery

Associate of Science - AS — Lvn

Jun 2004 – Aug 2009

National institute of technology

Certificate — Medical Assistant

Oct 2002 – Jun 2003

Stackforce found 100+ more professionals with Customer Service Management & Leadership

Explore similar profiles based on matching skills and experience

Navid Modak

Navid Modak

Operations Specialist

at A.P. Moller - Maersk

Pune, India15 yrs exp
Customer ServiceSales
Garvit Srivastava

Garvit Srivastava

Merchant operations

at District By Zomato

Gurugram, India2 yrs 8 mos exp
Merchant AccountsStatistical Data Analysis
Pragati Manjary

Pragati Manjary

Travel Consultant

at Journey Routers

New Delhi, India1 yr 6 mos exp
Customer ServiceTravel Consulting
Kruti Pachchigar

Kruti Pachchigar

Human Resources Executive

at seepossible

Surat, India1 yr 9 mos exp
Adrian Emmanuel Raj A

Adrian Emmanuel Raj A

Associate account management

at Sutherland

Chennai, India8 yrs 10 mos exp
Customer Support
David Uledar

David Uledar

AGM CHANNEL SALES

at The Statesman Real Estate Advisors

Mumbai, India11 yrs 10 mos exp
Business DevelopmentSales ManagementSourcing
Sraboni Das

Sraboni Das

Customer Service Representative

at MBCM Strata Specialists

Kulti, India3 yrs 2 mos exp
Customer ServiceCustomer Relationship Management (CRM)Customer SupportSales
Sushil Sharma

Sushil Sharma

Assistant Manager

at Jio

Bhopal, India9 yrs 7 mos exp
People ManagementDigital Strategy