Shifa Naaz — Business Development Executive
Hi, I'm Shifa Naaz. I am dynamic and detail-oriented Business Intelligence Analyst with over 5 years of combined experience in customer service and data analytics across the retail, logistics, and e-commerce sectors. Adept at transforming business challenges into actionable insights using tools like SQL, Python, Power BI, Tableau, and Excel. My strong foundation in customer service has honed my communication, problem-solving, and stakeholder collaboration skills, making me uniquely effective in understanding user pain points and translating them into impactful data solutions. Proven track record of optimizing operations, reducing inefficiencies by up to 20%, and improving decision-making speed by 30% through automated data pipelines, interactive dashboards, and advanced analytics. I bring a customer-centric mindset to BI, ensuring that data solutions are not only technically sound but also aligned with real-world business needs. Passionate about using data to drive growth and improve user satisfaction. I have a strong desire to use my analytical, interpretive, and communication skills along with my optimistic attitude to advance my career and contribute to the success of any organization. I am passionate about the world of data and analytics and want to use my skills and knowledge to make a difference. Let's get in touch and explore opportunities to work together in the exciting field of data science and analytics! You connect with me: Email: shifanaaz2021@outlook.com GitHub: https://github.com/Shifanaaz125 Kaggle: https://www.kaggle.com/shifanaaz125
Stackforce AI infers this person is a Business Intelligence Analyst with expertise in data analytics across retail, logistics, and e-commerce sectors.
Location: Dubai, United Arab Emirates
Experience: 6 yrs 9 mos
Skills
- Business Intelligence (bi)
- Data Analysis
- Business Process Improvement
- Customer Relationship Management (crm)
- Technical Support
- Communication
Career Highlights
- Over 5 years of experience in data analytics.
- Reduced inefficiencies by up to 20% through data solutions.
- Improved decision-making speed by 30% with automated dashboards.
Work Experience
Contract Based Analyst
Business Intelligence Analyst (1 yr)
NeoDocto Inc
Data Analyst (1 yr 5 mos)
The Sparks Foundation
Data Science and Business Analytics intern (7 mos)
Career Break
Career transition (8 mos)
Webhelp
Contact Center Associate (1 yr 5 mos)
Majorel
Tech Support Specialist (1 yr 3 mos)
Startek
Customer Relationship Manager (5 mos)
Education
Master of Business Administration - MBA at Delhi University
Bachelor of Arts - BA at Delhi University
Master of Business Administration - MBA at University of Delhi