SHILPA GUPTA — Operations Associate

Application Administrator | L2/L3 Production Support | SQL & Cloud Support I am an Application & Database Support professional with 6+ years of experience supporting cloud-hosted, business-critical applications across banking, healthcare, insurance, and engineering domains. My core strength lies in L2/L3 production support, where I handle end-to-end incident management, root cause analysis, application monitoring, and backend data validation to ensure system stability and high availability. 🔧 What I work on: -------------------------. ◼ Production support for enterprise applications (Application & Database Support) ◼ SQL-based backend validation and troubleshooting (MySQL, SQL Server, PostgreSQL) ◼ Cloud environments: Microsoft Azure & AWS ◼ Log analysis and monitoring using Azure Application Insights and related tools ◼ User access management, deployments support, and release validation ◼ Supporting SharePoint-based enterprise applications and workflows 📊 Technical exposure: -------------------------- ◼ SQL: data validation, joins, subqueries, DDL/DML operations, troubleshooting ◼ Databases: MySQL, PostgreSQL, SQL Server (support & validation) ◼ Cloud & monitoring: Azure, AWS, Application Insights ◼ Domains: Banking, Healthcare, Insurance, Engineering systems 📘 Upskilling: I am currently strengthening my SQL skills through hands-on training focused on joins, subqueries, window functions, CRUD operations, and query optimization, which enhances my effectiveness in production troubleshooting and backend analysis. 🎯 Looking for roles: ◼ Application Support Engineer ◼ Production Support Engineer (L2/L3) ◼ SQL / Database Support ◼ Cloud Support / Application Administrator 📄 Resume: https://drive.google.com/file/d/1VAh67eHZG-KFyLVDkrkrLaHHxJxmxLQs/view

Stackforce AI infers this person is a skilled Application Support Engineer with expertise in SaaS and cloud-based solutions.

Location: New Delhi, Delhi, India

Experience: 6 yrs 7 mos