Eesha Dixit — Operations Associate
Seeking a position to utilize my skills and abilities that offers professional growth while being resourceful, innovative & flexible. To achieve the organizational goals with commitment and dedication which will help me in realizing my potential as well as of organization. A highly motivated individual who is seeking a challenging career with a progressive organization where acquired skills are utilized towards continued growth and advancement opportunities. An energetic and enthusiastic professional, able to adapt to changing priorities effectively. Possessing excellent interpersonal skills enabling effective communication at all levels within an organisation. Been a Production Support Lead with 10+ years of work experience in technical support and team management. Familiar with Service Management, Production Support and Operational Processes. Managed 3 teams in past. Good understanding of programming languages such as C++, SQL, Unix. Extensive experience in working with Jenkins, Git. Expertise in handling APIs and Microservices support, analyzing logs and finding root cause of problems. Dedicated, diligent and always appreciated for my work ethics and team attitude. Provided with client facing responsibilities owing to my good communication and presentation skills
Stackforce AI infers this person is a seasoned professional in Fintech with strong operational and technical support capabilities.
Location: Pune, Maharashtra, India
Experience: 12 yrs 10 mos
Skills
- Team Leadership
- Bizops
Career Highlights
- Over 10 years of experience in production support.
- Proven team leadership and management skills.
- Strong technical expertise in APIs and Microservices.
Work Experience
Mastercard
Lead Bizops Engineer (2 mos)
Senior BizOps Engineer (3 yrs 8 mos)
Tata Consultancy Services
IT Analyst (1 yr)
Customer Support Executive (9 yrs)
Education
Bachelor of Engineering - BE at University Institute of Technology, RGPV
at Central Board of Secondary Education