Eesha Dixit

Operations Associate

Pune, Maharashtra, India12 yrs 10 mos experience
Highly Stable

Key Highlights

  • Over 10 years of experience in production support.
  • Proven team leadership and management skills.
  • Strong technical expertise in APIs and Microservices.
Stackforce AI infers this person is a seasoned professional in Fintech with strong operational and technical support capabilities.

Contact

Skills

Core Skills

Team LeadershipBizops

Other Skills

Team BuildingCustomer ServiceInformation TechnologyBFSIProduction SupportApplication SupportSQLUnixAppDynamicsOpenShiftKibanaElastic Stack (ELK)SplunkLeadershipCommunication

About

Seeking a position to utilize my skills and abilities that offers professional growth while being resourceful, innovative & flexible. To achieve the organizational goals with commitment and dedication which will help me in realizing my potential as well as of organization. A highly motivated individual who is seeking a challenging career with a progressive organization where acquired skills are utilized towards continued growth and advancement opportunities. An energetic and enthusiastic professional, able to adapt to changing priorities effectively. Possessing excellent interpersonal skills enabling effective communication at all levels within an organisation. Been a Production Support Lead with 10+ years of work experience in technical support and team management. Familiar with Service Management, Production Support and Operational Processes. Managed 3 teams in past. Good understanding of programming languages such as C++, SQL, Unix. Extensive experience in working with Jenkins, Git. Expertise in handling APIs and Microservices support, analyzing logs and finding root cause of problems. Dedicated, diligent and always appreciated for my work ethics and team attitude. Provided with client facing responsibilities owing to my good communication and presentation skills

Experience

12 yrs 10 mos
Total Experience
9 yrs
Average Tenure
3 yrs 10 mos
Current Experience

Mastercard

2 roles

Lead Bizops Engineer

Promoted

Mar 2026Present · 2 mos · Pune District, Maharashtra, India

Team LeadershipTeam Building

Senior BizOps Engineer

Jul 2022Mar 2026 · 3 yrs 8 mos · Pune District, Maharashtra, India

  • Senior BizOps Engineer
Bizops

Tata consultancy services

2 roles

IT Analyst

Promoted

Jul 2021Jul 2022 · 1 yr

Customer Support Executive

Jul 2013Jul 2022 · 9 yrs

Education

University Institute of Technology, RGPV

Bachelor of Engineering - BE — Mechanical Engineering

May 2009May 2013

Central Board of Secondary Education

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