Shivani Dutt

Operations Associate

Gurugram, Haryana, India6 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in operations management and customer support.
  • Strong skills in troubleshooting and people management.
  • Experience in billing processes and customer relationship management.
Stackforce AI infers this person is a Customer Operations Specialist with a focus on BPO and CRM in a dynamic environment.

Contact

LinkedIn

Skills

Core Skills

Operations ManagementCustomer SupportBilling ProcessCustomer Relationship Management (crm)

Other Skills

TroubleshootingPeople ManagementProject ImplementationBusiness Process Outsourcing (BPO)EmailTicketing SystemsProfessional MannerReasoning SkillsSoft SkillsOral CommunicationService LevelsMultitaskingPressure SituationsOral ComprehensionSkilled Multi-tasker

About

Management Training & Development Team Building Planning Employee Engagement & Welfare Activities

Experience

6 yrs 2 mos
Total Experience
3 yrs 1 mo
Average Tenure
4 yrs 11 mos
Current Experience

Uber

Operations Specialist

Jul 2021 – Present · 4 yrs 11 mos · Gurugram, Haryana, India

TroubleshootingPeople ManagementOperations ManagementCustomer Support

Cyfuture india private limited

Billing Analyst

Jun 2019 – Sep 2020 · 1 yr 3 mos · greater noida

TroubleshootingCustomer SupportBilling ProcessCustomer Relationship Management (CRM)

Education

Kedarnath Modi Institute of Engineering and Technology

Bachelor of Business Administration - BBA

Jun 2015 – May 2018

Stackforce found 100+ more professionals with Operations Management & Customer Support

Explore similar profiles based on matching skills and experience

Ashish Yadav

Ashish Yadav

Program Management - Last Mile

at Blinkit

Bengaluru, India6 yrs 9 mos exp
Program ManagementBusiness StrategyRevenue & Profit GrowthProject ManagementProcurement
Shajakhan Kamalmydeen

Shajakhan Kamalmydeen

Sr Staff IT Architect

at Thermo Fisher Scientific

Bengaluru, India17 yrs 6 mos exp
Technical Solution DesignEnterprise Solution DesignNetwork DesignData Center Infrastructure
Karthikeyan M

Karthikeyan M

Engineering Technical Lead

at Cisco Systems (India) Pvt. Ltd.

Bengaluru, India20 yrs 3 mos exp
Cloud-Native ArchitectureSite Reliability EngineeringTechnical EngineeringCloud EngineeringTechnical Support
Lakshmi Mylavaram ,PMP

Lakshmi Mylavaram ,PMP

Senior Project Manager

at GeekyAnts

Bengaluru, India10 yrs 7 mos exp
Project ManagementAgile MethodologiesAccount ManagementRevenue GrowthCustomer Service
Rahul .

Rahul .

Simulation Engineer

at Ford Motor Company

Chennai, India2 yrs 9 mos exp
Supply Chain Management
Hassan K.

Hassan K.

Deputy General Manager | Cloud Solutions Architect – DevSecOps

at iDigiCloud Technologies

Mumbai, India13 yrs exp
Cloud ArchitectureDevSecOpsDevOpsSystem Administration
PAPAN SAHA

PAPAN SAHA

Security Delivery Consultant

at Accenture

Bengaluru, India10 yrs 7 mos exp
Network SecurityFirewall ManagementInfrastructure Management
KONDALA RAO

KONDALA RAO

Lift Implementation Expert - Database

at Oracle

Bengaluru, India14 yrs exp
Oracle Database AdministrationDatabase Administration