Shivata Saproo

Operations Associate

Delhi, India6 yrs 3 mos experience

AI Enabled

Key Highlights

Expert in training and development strategies.
Proven track record in start-up leadership.
Strong background in HR and operational excellence.

Stackforce AI infers this person is a SaaS Training and Development Leader with expertise in HR and operational strategies.

Contact

Skills

Core Skills

TrainingTraining ManagementGoogle CloudProject ManagementSales Operations

Other Skills

Google Cloud PlatformProcess ImprovementSalesforceSAPData IntegrityTechnical LeadershipTrain the TrainerTeam LeadershipStaff TrainingHuman Resources (HR)Start-up LeadershipStart-up VenturesPHPVenture CapitalHR Consulting

About

With a Master’s in Music from GCW College Prade, I currently lead training strategies at Virtusa as Training and Development Lead, ensuring alignment with business goals and fostering professional growth through onboarding, upskilling, and process-specific training programs. By maintaining audit-ready documentation and monitoring training effectiveness, I contribute to operational excellence and compliance. Previous entrepreneurial ventures include co-founding MyHRBridge and ACMOBOOK, where I developed growth strategies, led marketing initiatives, and established impactful partnerships. My expertise in HR, start-up leadership, and team collaboration underpins my commitment to driving innovation and fostering organizational success.

Experience

6 yrs 3 mos

Total Experience

1 yr 11 mos

Average Tenure

6 mos

Current Experience

Virtusa

Training Lead (L&D)

Nov 2025 – Present · 6 mos · Hyderabad · On-site

TrainingTraining Management

Hcltech

2 roles

OMPF Product Trainer

Jul 2022 – Jun 2025 · 2 yrs 11 mos · Gurugram, Haryana, India · On-site

Delivered comprehensive training on various processes including Looker, Chronicle, Mandiant, and Google Cloud Platform.
Interacted with clients to translate requirements and assign tasks to production teams.
Consistently met deadlines and ensured timely project delivery.
Identified and addressed knowledge/skill gaps through process improvement initiatives.

TrainingGoogle Cloud PlatformProcess ImprovementGoogle Cloud

Order Manager

Jul 2022 – May 2025 · 2 yrs 10 mos · Gurugram, Haryana, India · On-site

Managed contract and opportunity implementation in Salesforce, executed bookings via SAP, and addressed order and billing requests within Global Sales Operations.
Verified data integrity and accuracy across SAP, Salesforce.com, and other systems for precise implementation.
Contributed to various projects and initiatives to support ongoing Global Sales Operations engagements.

SalesforceSAPData IntegrityProject ManagementSales Operations

Ienergizer

Sales and Customer Service Associate

Jan 2020 – Feb 2021 · 1 yr 1 mo · Noida, Uttar Pradesh, India · On-site

Provided expert assistance to inbound Sprint customers regarding mobile phone accounts.
Consistently achieved sales goals through new customer acquisition and exceptional customer satisfaction.
Cultivated new customer prospects through referrals to enhance sales.

Jammu voice news

Content Writer

Dec 2017 – Sep 2019 · 1 yr 9 mos · Jammu & Kashmir, India · On-site

Developed and presented content ideas aligning with strategic objectives.
Authored engaging long-form blog articles to inform target audiences.
Crafted enticing product descriptions to enhance sales and customer understanding.
Conducted ongoing research on industry best practices to optimize content strategies.