shreshth dubey

Business Analyst

Delhi, India4 yrs 9 mos experience

Most Likely To Switch

Key Highlights

Strong background in data analysis and reporting.
Proven customer service management experience.
Bachelor's degree in Business Administration.

Stackforce AI infers this person is a Data Analyst with strong customer service skills in a service-oriented environment.

Contact

Skills

Core Skills

Data AnalysisPythonCustomer Service

Other Skills

Business AdministrationCustomer Service ManagementDocumentationIT Business AnalysisMicrosoft ExcelMicrosoft OfficePivot TablesPython (Programming Language)Research SkillsSQLSQL Server Reporting Services (SSRS)TableauVisual Basic for Applications (VBA)

About

Experience with a demonstrated history of working in the service provider company. Skilled in Management and Leadership. Strong Customer Service Advisor with a Bachelors In Business Admistration.

Experience

4 yrs 9 mos

Total Experience

1 yr 2 mos

Average Tenure

2 yrs 10 mos

Current Experience

Genpact

Risk Analyst

Jun 2023 – Present · 2 yrs 10 mos · India · Hybrid

Digiglitz technologies pvt ltd

Data Analyst

Aug 2022 – Jun 2023 · 10 mos · Delhi, India · Hybrid

Python (Programming Language)Microsoft ExcelSQLTableauPivot TablesResearch Skills+3

Concentrix

Customer Service Advisor

Nov 2021 – Jul 2022 · 8 mos · Noida, Uttar Pradesh, India

1) Manage daily and special orders and operations for specific accounts.
2) Provide estimates and documentation, recommending a level of work and obtaining agreement.
3) Update and document accounts, including orders, escalations, and transactions.

Customer Service

The forever print

Inventory Analyst

May 2021 – Oct 2021 · 5 mos · Ghaziabad, Uttar Pradesh, India

Understand in depth the levels in supply chain across different areas of manufacturing, planning, quality and assurance.
Uses first principal in problem solving.
Can work under strict deadlines and in ambiguous situations.