Shreya Batra

CEO

Delhi, India11 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led the launch of OurBus India, driving significant user acquisition.
Implemented innovative solutions improving customer experience metrics.
Advocated for continuous learning and industry trend awareness.

Stackforce AI infers this person is a Product Manager with expertise in SaaS and Transportation industries.

Contact

shreya.batra@ourbus.com LinkedIn

Skills

Core Skills

Product ManagementProduct StrategyUser Experience (ux)Product Development

Other Skills

A/B TestingAPI IntegrationASOAgile MethodologiesBRDBusiness AnalysisBusiness StrategyBusiness-to-Business (B2B)CSSCommunicationCompetitive AnalysisCompetitive LandscapeContent ManagementCritical ThinkingCross-functional Team Leadership

About

As a Senior Product Manager at Rally OurBus, my passion lies in creating exceptional user experiences by merging product management and UX expertise. With a relentless curiosity and a focus on usability, I thrive on transforming complex concepts into user-friendly solutions. By combining my product management skills with a deep understanding of user experience, I work closely with cross-functional teams to drive innovation and deliver products that exceed customer expectations. In addition to my role as a Senior Product Manager, I am an advocate for continuous learning and staying at the forefront of industry trends.

Experience

11 yrs 9 mos

Total Experience

2 yrs 11 mos

Average Tenure

6 yrs 11 mos

Current Experience

Rally ourbus

5 roles

Group Product Manager

Promoted

Oct 2024 – Present · 1 yr 8 mos

Reported directly to the CEO as the sole female leader at the executive level, providing strategic direction and insights on business and product growth.
Led the launch of OurBus India, working closely with the founding team to define the go-to-market strategy, drive user acquisition, and establish product-market fit.
Implemented API-based chat automation to streamline customer support, improving CX metrics and reducing dependency on manual intervention, reducing manual query resolution by 60% and improving average response time by 40%.
Owned charter business vertical — leading product creation, sales strategy, and procurement alignment for seamless B2B operations, resulting in a 25% increase in charter efficiency and saving $8000 in the third party tools being used.
Directed a 20-member cross-functional team and served as the primary liaison across departments, managing the successful development and optimization of 11 digital products.
Drove 73,000+ active users in the initial launch phase, generating ₹1 crore+ in revenue from ticket sales and securing early traction in a competitive market.

Team LeadershipCross-functional Team LeadershipProduct ManagementProduct Strategy

Lead Product Manager

Sep 2023 – Mar 2025 · 1 yr 6 mos

Team LeadershipScrumCross-functional Team LeadershipUser Experience (UX)Critical ThinkingProduct Design+3

Senior Product Manager

Apr 2022 – Sep 2023 · 1 yr 5 mos

Product LaunchProblem SolvingUser RequirementsProduct VisionCommunicationTeam Leadership+12

Product Manager

Promoted

Jun 2021 – Sep 2023 · 2 yrs 3 mos

At OurBus, I am responsible for taking care of all user facing products. I am the SPOC between all the departments and am single handedly taking care of the products.
I had taken care of complete backend architectural revamp.
Implementation of gift cards in the system to increase revenue by $60k in one month.
Implemented fraud detection system on all the platforms for prevention from fraud users
Introduced a new brand line that provides door to door service to our customers.
Establishing domain based team structure to make the organization more systematic.

Product LaunchProblem SolvingUser RequirementsProduct VisionCommunicationTeam Leadership+10

Assistant Product Manager

Jul 2019 – Jun 2021 · 1 yr 11 mos

Product LaunchProblem SolvingUser RequirementsProduct VisionCommunicationScrum+9

Times internet

Technical Analyst

Dec 2017 – Jun 2019 · 1 yr 6 mos

Projects: Times Internet website, Stash, Baazi Now, Times Point
Key Responsibilities:
Planning and strategizing the times internet intranet website for the employees. Took care of the UI, content, SSO integration and GA implementation on the same.
Google analytics implementation and strategy for TimesPoint website. Took care of goal creation, virtual pageviews setup and redemption funnel.
Release Management and appstore/ playstore store presence management for Baazi Now app. Worked with the release test manager to ensure regressions test are successfully completed.
ASO for stash Product. Helped the team to up their game by capturing and analyzing monthly data and providing them solutions with respect to ASO. Also helped the team with competition benchmarking using App Annie.
Held A/B test training for all the product teams in Times. The tools highlighted for the same were Optimize and Firebase.

Product LaunchProblem SolvingUser RequirementsProduct VisionCommunicationScrum+9

Indiamart intermesh limited

Analyst Programmer

Jun 2016 – Dec 2017 · 1 yr 6 mos

Managing end to end Product Development Life Cycle activities encompassing product enhancement.
Developing new features for the enhancement of the product to make it relevant to the user
Product Ideas to increase the revenue from the product
Data Extraction and analysis by the use of tools like GA
Developing wireframes with different online tools like moqups
Plan & execute strategy to generate & optimize Adsense Revenue
Improvement of user journey and enhancing user experience

User RequirementsCommunicationCritical ThinkingProduct StrategyProduct DevelopmentProduct Management+1

Infosys

Mobile Application Developer

Jul 2014 – May 2016 · 1 yr 10 mos · Pune/Pimpri-Chinchwad Area

Aetna Mobile Application is a health care application which is developed using Kony middleware technology. This application is targeted for 4 platforms i.e. Android & iOS native and Android & iOS mobile web. The business objective of this application is to enable Aetna members to access various features like Member Payment Estimator, Find a Doctor, View Claims, Coverage and benefits etc. at their finger tips.
Participate in business and systems requirement meetings.
Participate in daily scrum calls, sprint stories planning and follow agile methodology.
UI development on all supported android and iOS native and mobile web.
Implementation of business logic and validation using JavaScript.
Integrating JSON, XML, and Java services using Kony to meet the business needs.
Preparing test scripts, test scenarios and performing unit and system integration testing.

Product LaunchUser RequirementsCommunicationScrumCritical ThinkingProduct Design+5