Shreya Soni

Business Development Executive

Bengaluru, Karnataka, India7 yrs experience

Most Likely To Switch

Key Highlights

5 years of experience in product management and business analysis.
Expert in translating customer needs into actionable product features.
Proven track record in enhancing product adoption and performance.

Stackforce AI infers this person is a Product Specialist with expertise in SaaS and E-commerce industries.

Contact

Skills

Core Skills

Product ManagementIt Business AnalysisAgile MethodologiesBusiness StrategyRequirements GatheringAnalytical SkillsInterpersonal CommunicationCommunicationBusiness Analysis

Other Skills

Advanced Product Quality Planning (APQP)Application Programming Interfaces (API)BRDBalsamiqCanvaCommunity EngagementContent DevelopmentCritical ThinkingCross-functional Team LeadershipCustomer AcquisitionCustomer AnalysisDefining RequirementsDocumentationEmerging TrendsHealthcare Industry

About

Shreya is a results-driven Product Specialist with 5 years of experience as a Business Analyst, adept at building and launching products from scratch, as well as enhancing existing products through data-driven insights. She has worked across health and e-commerce industries, gaining expertise in market research, go-to-market strategy, and delivering innovative solutions for SaaS products. Shreya excels at translating customer needs into actionable product features, driving adoption, and creating measurable business impact.

Experience

7 yrs

Total Experience

1 yr 4 mos

Average Tenure

2 yrs 4 mos

Current Experience

Pitney bowes

Senior Business Analyst - Web Applications

Feb 2024 – Present · 2 yrs 4 mos · Bengaluru, Karnataka, India · Hybrid

Managed Shipping Portolio (E-commerce products) – PitneyShip(Basic,Pro) for Canada, US, UK, Japan, Germany with over 1mn+ clients
Managed the compliance requirements for the shipping carriers - FedEx, DHL, UPS, RMG on the Product
Led the end-to-end Product Life Cycle of Error code modules, and feature enhancements on the product.
Worked on RCA for escalations to identify main gaps in the process reducing ETT count by 38.2% Monthly.
Responsible for UAT, writing user stories and maintaining documentation like PRDs and User flow diagrams.
Collaborated with kHub team for articles and release notes for new product features and quick customer resolutions.
Worked on critical Shipping feature delivery (ReturnTo Origin, Direct shipping)

User StoriesMarket AnalysisIT Business AnalysisAdvanced Product Quality Planning (APQP)Product ManagementProduct roadmap

Abilitystack inc.

Business Analyst - B2B, B2C Products(Web/Mobile)

Sep 2022 – Jan 2024 · 1 yr 4 mos · Bengaluru, Karnataka, India · Hybrid

0 to 1 product building experience
Translated business needs into actionable requirements, crafting user stories and documentation for seamless product development.
Compiled detailed research documents for GTM and feature prioritization for MVP.
Proficient in visualizing features through user flow diagrams and data-driven dashboards, aiding stakeholder comprehension.
Tracked product metrics to compile product performance enhancement and optimization opportunities.
Adapted across B2B SaaS and B2C marketplace realms, displaying versatility in diverse industries and business models.
Conducted User Interviews, survey and detailed market research to ensure product market fit.

BRDProduct ManagementVisualizationUser StoriesUser Acceptance TestingApplication Programming Interfaces (API)+11

Royal cyber inc.

2 roles

Executive - Products, GrowthOps

Promoted

Sep 2021 – Aug 2022 · 11 mos · Remote

Led discovery sessions & maintained detailed documentation to ensure complete visibility to the client.
Streamlined research process for building GTM strategy for ‘Securacloud’ (B2B Cloud Compliance Product)
Conducted user interviews to gather insights leading to increase in NPS and adoption of new feature by 13%.
Tracked and Reported KPIs and success metrics to identify the optimization opportunities in the product.
Collaborated with engineering, marketing, and design team for effective and timely project delivery.
Worked on optimizing search engine for E-commerce website (Augusta), improving user click rate by 15%

VisualizationUser Acceptance TestingApplication Programming Interfaces (API)Business StrategyRequirements GatheringMarket Segmentation+9

Consultant

Jun 2021 – Sep 2021 · 3 mos · Remote

Launched 6 nurture programs in EMEA, ANZ and NA and growing the customer base by 25%.
Acquired $70k deals from major clients by ‘context creation’ process, improving market penetration by 5%.-

Career launcher

Academic Associate

Apr 2020 – May 2021 · 1 yr 1 mo · Bhopal, Madhya Pradesh, India

Trained 600+ students (Aptitude & Data Interpretation) for competitive exams preparation.
Coach and Mentor Material Research & Development teams for improving quality.
Provide analytical support in developing and maintaining reports in building an app to track performance and monitor student’s performance

Analytical SkillsInterpersonal CommunicationResearchStrategyReporting & AnalysisProcess Optimization+1

Ims learning resources pvt. ltd.

Academic Associate - Contract

Jan 2020 – Mar 2020 · 2 mos · Bhopal, Madhya Pradesh, India

Providing lectures and Mentorship sessions for competitive exams to over 300+ students.
Observed teaching methods, and learning materials to evaluate & standardize the curricula and
teaching techniques

CommunicationStrategyCommunity Engagement

Chanakya classes bhopal

Product Analyst and Academic Associate

Dec 2018 – Jan 2020 · 1 yr 1 mo · Bhopal, Madhya Pradesh, India

Assisted in building mobile app “Chanakya Classes Bhopal” [Key Areas - Market Research]
Created product documentation, market analysis, and designing social media campaign support which increased engagement by 18.8%.
Created curriculum and managed 150+ students by providing classes and mentorship support.

Analytical SkillsCommunicationResearchBusiness AnalysisCross-functional Team LeadershipMarket Research+3

Indian railways

Graduate Trainee(Internship)

Jun 2017 – Aug 2017 · 2 mos · Bhopal, Madhya Pradesh, India

Vocational Training about Train Traffic Control Communication, Optical Fibre Communication,Data Networks over Railways, Electronic- Exchange, Power Supply System in West Central Railway.