Shruti Singh

VP of Engineering

Bengaluru, Karnataka, India14 yrs 8 mos experience
Highly Stable

Key Highlights

  • Over 13 years of experience in marketing leadership.
  • Expert in developing customer engagement strategies.
  • Proven track record in launching successful marketing campaigns.
Stackforce AI infers this person is a Marketing Leader in the E-commerce and SaaS industries.

Contact

Skills

Core Skills

Marketing StrategyCustomer EngagementBrand MarketingBrand ManagementPartner ManagementBusiness Strategy

Other Skills

RetentionMarketing CampaignsBrand CampaignsProduct MarketingBudget ManagementBrandingMarketing CommunicationsSocial MediaStrategy DevelopmentPartner RelationshipsMarketing PlansRevenue Model DevelopmentSocial Media MarketingMarketing OperationsMarketing Technology

About

With over 13+ years of experience in marketing, I am a passionate and results-driven leader who thrives on creating and executing effective strategies, campaigns, and programs for B2B and B2C markets. I currently lead the customer retention and product marketing function at Tata nexarc, the youngest Tata's organisation that is building a marketplace/e-commerce platform for Indian SMBs. At Tata nexarc, I am responsible for developing and implementing the marketing strategy, customer engagement, retention, and various marketing campaigns for product/platform launch. I leverage my skills in CRM, content marketing, digital marketing, partnerships, and events to drive growth, loyalty, and satisfaction among our customers. Previously, I worked at Intuit and Tally Solutions, where I gained extensive experience in brand management, product marketing, communications, and thought leadership for IT products, SaaS, and retail industries. I hold a PGDM in Marketing from Indian Institute of Management, Indore.

Experience

14 yrs 8 mos
Total Experience
4 yrs 7 mos
Average Tenure
10 mos
Current Experience

Open financial technologies

Marketing Head

Jul 2025Present · 10 mos

Tata nexarc

2 roles

Senior Lead- Marketing

Apr 2024Jul 2025 · 1 yr 3 mos

Lead- Customer Retention and Product Marketing

Nov 2020Jun 2024 · 3 yrs 7 mos

  • -Responsible for marketing strategy, customer engagement, retention and various marketing campaigns for product/platform launch for the youngest TATA's organisation building marketplace/e-commerce platform for Indian SMBs
Marketing StrategyCustomer EngagementRetentionMarketing Campaigns

Intuit

Lead-Brand marketing and customer engagement

Nov 2019Oct 2020 · 11 mos · Bengaluru, Karnataka

  • Responsible for marketing strategy, brand campaigns, product marketing, customer engagement & retention, partnerships and acquisitions.
Marketing StrategyBrand CampaignsProduct MarketingCustomer EngagementRetentionBrand Marketing

Tally solutions pvt ltd

3 roles

Marketing Manager

Jan 2015Oct 2019 · 4 yrs 9 mos

  • Marketing Strategy :
  • Developed the marketing strategy tied to business outcomes, worked on 4Ps, customer acquisition strategy and operational plan
  • Marketing Plan :
  • Developed the operating marketing plan worked closely with the Management based on roadmap and budgets available.
  • Budget Management :
  • Built Regional/Zonal budgets and manage activities within said budget.
  • Tracked all budget, activities and ROI on weekly basis
  • Branding & Design :
  • Established the brand architecture, roadmap and manifestations across all channels and medium including, content, presentation, website, event collaterals, emailers, social media. Be the brand custodian across.
  • ATL/BTL :
  • Active participation in Media Planning and Buying
  • ATL- Executed FM, TV, Print Ads, Outdoor advertisement
  • BTL- Events, Activations, Tally camps, Kiosks, Promotional Rally
  • Events :
  • Planned , developed, executed events (technology, industry verticals, industry associations, speakership opportunities) based on the marketing plan.
  • Identified participation and speakership opportunities participation at third party events.
  • Marketing Communications/ Social media :
  • Market Facing- Developed marketing communications material with help of content/design team such as digital Ads, case studies, customer pitches, thought leadership PoV material, banners, posters, tele calling script, newspaper ad designs, etc
  • Internal facing- Created Internal Communications and Internal branding to ensure consistent and clear a culture of communications and efficiency within the organization
  • Managed Social media Pages/group for external and internal audience.
Marketing StrategyBudget ManagementBrandingMarketing CommunicationsSocial MediaBrand Management

Partner Strategy Manager

Promoted

Jan 2014Dec 2015 · 1 yr 11 mos

  • Managed strategic projects in several key business areas based on on-going organizational initiatives to create strong ecosystem and enhance revenue opportunities
  • Responsible for designing the framework for focused engagement with Partners across India
  • Major work areas -
  • Competent in strategy development, planning, and partner relationships
  • Developed Go-to market plans and new project launches
  • Developed and executed marketing plans and associated campaigns
  • Developed revenue model and defined profitable margin structure for the partners
  • Developed of incentives schemes and reward framework for 25000 partners across India
  • Drive strong sales and marketing engagements
  • Continuously enhanced multiple processes to ensure smooth operations
  • Ensured communication plan for developed strategy and programs to Resellers
  • Continuously monitored performance of the projects through analytical tools/reports and took timely corrective measures
  • Worked closely with sales, marketing and multiple internal teams for the development and successful execution of the projects
Strategy DevelopmentPartner RelationshipsMarketing PlansRevenue Model DevelopmentPartner ManagementBusiness Strategy

Bussiness Development Manager(Sales and Marketing)

Jun 2011Dec 2013 · 2 yrs 6 mos

Astro

Internship

Apr 2010May 2010 · 1 mo · New Delhi Area, India

  • Investment focused research on Social Networking Sites and their advertising potential
  • Macro analysis of top 10 consumer facing sectors in 40 cities to determine regional trends in spending propensity for RedFM, SunDirect, Aircel etc.
  • Primary & Secondary research in Media & Entertainment Sector

Bharti telesoft

Intern

Jun 2008Jul 2008 · 1 mo

  • In-depth study of mobile communication operations in GSM
  • Contribution in development a subscription application based on Unstructured Supplementary Service Data for BSNL and development for graphical interface for various application.

Education

Indian Institute of Management, Indore

PGDM — Marketing

Jan 2009Jan 2011

Guru Gobind Singh Indraprastha University

B.tech — Computer Science and Engineering

Jan 2005Jan 2009

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