Aug 2023 – Aug 2024 · 1 yr

• Acted as the product owner across multiple client implementations, gathering business requirements,
• conducting solution workshops, and converting client needs into detailed PRDs and API specifications.
• Collaborated with clients to create customized feature roadmaps, aligning delivery timelines with contractual SLAs and ensuring smooth deployment across web and mobile environments.
• Oversaw functional testing for client environments, validating use cases, edge cases, and regression scenarios before go-live across both app and website
• Worked closely with performance marketing teams to optimize landing page UX and onboarding flows,
• increasing conversion from traffic to activation.
• Applied funnel analysis and user behavior insights to recommend UX and flow changes, improving engagement and feature adoption across client SaaS platforms.
• Designed and iterated UI/UX flows using Figma with a strong focus on usability, clarity, and conversion, informed by real user feedback and analytics.
• Directed the end-to-end development of Emission SaaS products, writing detailed PRDs, defining API contracts with developers, and designing scalable database schemas, resulting in 230K grams of carbon reduction.
• Launched and managed internal products such as Bee Sustainable and BoostUp, leading cross functional collaboration across design, backend, and frontend teams to align UX, automation, and business goals into cohesive product experiences.
• Partnered with 5 developers and 2 designers to deliver 9 major product releases ahead of schedule, overseeing API integration flows, database optimization, and QA testing.
• Built a full-scale LMS system from scratch, integrating AI-based Voice/Face Cloning, admin dashboards, and progress tracking, now used internally for onboarding and training.

Mar 2022 – Aug 2023 · 1 yr 5 mos

• End-to-End Product Delivery: Led website and app rebuilds for clients, improving user experience by 50% and increasing adoption/usage by 40%.
• Client-Facing GTM: Defined go-to-market strategies, onboarded clients, conducted product demos, and collected feedback to shape feature roadmap and adoption.
• Product Innovation & Automation: Introduced technological solutions to automate client workflows, increasing operational efficiency by 45% and client satisfaction by 35%.
• Competitive & Market Research: Conducted detailed competitor and market analysis to identify opportunities and inform product roadmap, improving client product outcomes by 30-40%.
• Client Communication & Relationship Management: Maintained regular updates with clients on project progress, aligning expectations and reducing delivery delays by 50%.
• Team & Intern Mentorship: Trained junior team members and interns on product operations, client handling, and app/website workflows, improving productivity by 60-75%.
• Feature Optimization & Tracking: Monitored feature adoption, usability, and engagement metrics for client apps/websites, enabling iterative improvements and measurable impact on client goals.

Dec 2022 – Jun 2023 · 6 mos · Gurugram, Haryana, India · Remote

• Collaborated with cross-functional teams including Sales, Design, Engineering, and QA to define project scope, manage timelines, and deliver products on average 20% faster than planned.
• Facilitated customer involvement throughout the project lifecycle, achieving a 90%+ customer satisfaction score by ensuring the right features were built and delivered.
• Identified, tracked, and resolved project risks and scope changes, reducing delivery delays by 25% through proactive issue management.
• Leveraged AI-assisted frameworks to optimize product design and execution, helping reduce build costs by approximately 30% per project.
• Applied Agile and Scrum practices to manage backlog, sprint planning, and stakeholder communication, improving team efficiency and transparency.

Nov 2021 – Mar 2022 · 4 mos · Lucknow, Uttar Pradesh, India · On-site

• Led UX optimization for Quixy’s No-Code SaaS platform by driving end-to-end UI/UX overhauls based on customer feedback and usage analytics, reduced bounce rate by 15% and improved session duration by 10%.
• Introduced structured user feedback loops via moderated usability testing, increasing UI satisfaction scores by 18% in post-launch surveys.
• Collaborated with cross-functional teams (product marketing, customer success, and engineering) to align product iterations with business KPIs, resulting in a 22% improvement in task completion rates.
• Developed an internal LMS-style knowledge-sharing and documentation workflow to streamline communication between engineering and cross-functional teams, reduced clarification time and improved feature delivery alignment.