Shweta Thakur

Business Development Executive

Dallas, Texas, United States7 yrs 11 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Expert in optimizing workflows and enhancing user experiences.
Proven track record in data-driven decision making.
Strong background in healthcare and retail operations.

Stackforce AI infers this person is a Business Analyst with expertise in Healthcare and Retail sectors, focusing on process optimization and user experience.

Contact

shwetat2221@gmail.com LinkedIn

Skills

Core Skills

Business AnalysisHealthcare Information Technology (hit)E-commerceAgile Project ManagementRetail Operations

Other Skills

Agile MethodologiesAutomationB2C e-commerceBooking SystemsBusiness Intelligence (BI)Business Process DesignBusiness Process ImprovementBusiness Process ManagementBusiness Process Re-engineeringBusiness RequirementsChange ManagementCompensation ManagementCorporate SalesCost-Benefit AnalysisCritical Thinking

Experience

7 yrs 11 mos

Total Experience

1 yr 7 mos

Average Tenure

2 yrs 9 mos

Current Experience

Cvs health

Senior Business Analyst

Sep 2023 – Present · 2 yrs 9 mos · Dallas, Texas, United States · On-site

At CVS Health, I showcased my expertise in requirement gathering, process optimization, and system enhancements by driving initiatives that streamlined prescription workflows and integrated critical patient data. My analytical rigor and ability to interpret complex datasets led to actionable strategies that significantly improved patient satisfaction and compliance. Collaborating across cross-functional teams and managing stakeholder expectations in a regulated healthcare environment, I delivered solutions that balanced innovation with compliance.

Requirements ManagementProcess OptimizationStakeholder ManagementData AnalysisBusiness AnalysisHealthcare Information Technology (HIT)

Airbnb

Sr. Business Analyst

Jun 2022 – Sep 2023 · 1 yr 3 mos · San Francisco Bay Area · On-site

At Airbnb, I leveraged my robust skills in data-driven analysis, user-centric design, and digital transformation to optimize the guest experience and support the platform’s global reach. My ability to translate user pain points into clear business requirements and drive collaborative development with product and engineering teams resulted in enhanced satisfaction, platform scalability, and market expansion. My work was a testament to my problem-solving mindset and commitment to delivering solutions that align with business and customer needs.

Data-driven Decision MakingUser-Centric DesignDigital TransformationBusiness RequirementsE-CommerceBusiness Analysis

Uber

Business Analyst

Jun 2021 – Jun 2022 · 1 yr · San Francisco Bay Area · On-site

At Uber, I demonstrated my strengths in real-time data capture, stakeholder management, and Agile delivery by refining processes for flight tracking features. I led the charge in gathering nuanced requirements, ensuring alignment between business goals and technical feasibility. My work not only drove high-impact enhancements but also showcased my adaptability in fast-paced environments, emphasizing my solution-oriented approach and ability to deliver at scale.

Real-time DataStakeholder ManagementAgile MethodologiesRequirements GatheringBusiness AnalysisAgile Project Management

Bath & body works

Business Analyst

Jul 2020 – Jun 2021 · 11 mos · Reynoldsburg, Ohio, United States · On-site

At Bath & Body Works, I utilized my skills in process improvement, cross-team collaboration, and customer-focused innovation to develop and optimize instant in-store pick-up alerts. By aligning technical solutions with evolving business needs and fostering stakeholder engagement, I enhanced inventory accuracy and operational efficiency, delivering improvements that elevated the in-store experience.

Process ImprovementCross-functional Team LeadershipCustomer Relationship Management (CRM)Business AnalysisRetail Operations

Starbucks

Business System Analyst

Jul 2018 – Jul 2020 · 2 yrs

At Starbucks, I brought my deep expertise in customer loyalty strategies, system integration, and change management to spearhead the development of the corporate gifting feature. My ability to capture emerging customer and corporate needs and drive system enhancements resulted in seamless transactions and strengthened brand loyalty. This work highlighted my capacity to blend business growth objectives with a customer-first mentality, consistently delivering results that drive both user adoption and bottom-line impact.and scalable.

Customer Loyalty StrategiesSystem IntegrationChange ManagementBusiness AnalysisE-Commerce