May 2024 – Nov 2024 · 6 mos · Bengaluru, Karnataka, India · Remote

Mar 2023 – Apr 2024 · 1 yr 1 mo · Bengaluru, Karnataka, India · Hybrid

• Product lead for Flexcar's Fulfilment vertical
• Own the Road, Not the Car
• Flexcar is here to disrupt a 110 Billion dollar industry by providing customers a better alternative to traditional car leases and ownership.
• Delivering on-demand vehicle subscription services, powered by user centred experiences that make our customers' journey accessible, convenient and flexible !

Feb 2021 – Feb 2023 · 2 yrs · Bengaluru, Karnataka, India · Hybrid

• 1. Built a Zero Touch Onboarding experience that resulted in cost savings of INR 3 cr per month
• 2. Led all product initiatives on WhatsApp and Web chatbots and built platform capabilities to drive experimentation - Experiment, which improved auto sales CVR by 2 X through chat assistance.
• 3. Led the product integration strategy with Pedagogy (a company acquired by Vedantu) and launched the first phase of integration - Augmented current paid user experience and launched secondary offerings.
• 4. Launched SalesForce CRM for Paid user journeys enabling Teacher, Acad Ops, Customer Support, Academics teams

Jan 2018 – Feb 2021 · 3 yrs 1 mo · On-site

• ▪ Built FT’s Enterprise SaaS and Mobile products from scratch - Scaled from 0 to 5 mn annual tracked trips
• ▪ Coverage of 10 mn+ location data points daily across non-conventional sources for actionable product insights
• ▪ Managing strategic product integrations and alliances with SAP Co-Innovation Labs, WhatsApp for Business partners, Oracle IoT, Telecom operators, GPS vendor networks, etc.
• ▪ Implemented ticketing system and chatbot solves (reduced TAT for customer issue addressal by 70%)
• ▪ Led new product architecture revamp for marketplace and multiple logistics movement support
• ▪ Hackathon winner amongst 15 teams for Most Impactful Product (September 2019)
• Customers include Reliance Industries, HUL, ITC, Saint Gobain, Apollo Tyres, CEAT Tyres, JSW, Pernod Ricard, Piramal, Henkel, Dalmia Cement, DOW Chemicals, Raychem, Sterlite, BASF, Owens Corning, Adani, Tata Steel amongst others and 1300+ of India's reputed Logistics Service Providers

Apr 2017 – Feb 2018 · 10 mos · On-site

• Early PM at Freight Tiger (a logistics Tech startup funded by Lightspeed Ventures - Series A)
• During this time, I went deep into problem discovery for the Logistics Space in India, developed hypotheses, and ran experiments to launch 'tracking without GPS.'
• Built the MVP of FT's first enterprise SaaS offering
• In Freight Tiger’s journey to structurally transform this market, we were unique in starting with building the technology that helped shippers (i.e. demand) with their pain points, for example, real-time truck-level visibility and improvement in on time delivery at competitive cost.
• Through a proliferation effect that is distinctive about Freight Tiger, key market participants beyond shippers such as transportation companies, third party logistics companies and fleet owners also started adopting Freight Tiger’s solutions at scale.
• And as more and more of the freight ecosystem starts participating on the Freight Tiger network, the value to each participant increases: shippers can track their assets and analyze and improve transporter performance, load/unload times across facilities (and transporters), provide end customers with ETA and improve payment and working capital cycles by powering electronic proof of delivery.
• Transportation and fleet owners can track their trucks too, get faster payments from customers and even get visibility into demand and supply at scale.

Feb 2016 – Apr 2017 · 1 yr 2 mos · Mumbai Area, India

• ▪ Product Manager for Mile, a SaaS and mobile product for Delivery Planning and Route Optimisation for First and Last Mile Logistics
• ▪ Led revamp of company's flagship product with 25 member web, mobile, UX teams
• ▪ Launched in Indonesia, Singapore & Middle-East with Internationalisation and self-sign up
• ▪ Devised GTM strategies for product adoption across E-commerce logistics, Courier, Express and Parcel, Last Mile Retail Distribution and Food, Grocery & Other Last Mile Deliveries
• ▪ Responsible for leading and rapidly building functional analytics features across all company products

Apr 2014 – Feb 2016 · 1 yr 10 mos · Mumbai

• ▪ Product Manager for solarpulse within the Mahindra Teqo portfolio of products
• ▪ Successfully converted traditional customers and markets to purchase SaaS based monitoring & analytics products - One of first subscriptions sold in Cleantech domain in India
• ▪ Identifying creating strategic partnerships to execute joint GTM programs- Created joint task force with Tech Mahindra to address strategic requirements at Delhi Distribution (Capital Utility Board)
• ▪ Setting up processes to capture market behaviour and development to design products - Successfully defined roadmaps for 3 products
• ▪ Worked directly with UI/UX teams to develop customer personas and product features
• ▪ Developed product roadmaps to release beta successfully in 3 months
• ▪ Developed CIP and customer feedback systems to enhance product features
• The Group Management Cadre (GMC) program draws in highly talented MBA graduates to jumpstart their careers in key positions throughout the Group. Recruitment is from the top business schools in India through a rigorous process based on resume scores, group evaluations, a leadership round, and a final interview.
• The GMC program is a fast-paced, challenging program that grooms high potential Managers for leadership positions in 12-15 years. Candidates join the Mahindra group as a Management Trainee in one of the businesses and rotate through three or four sectors to gain broad and deep experience across industries, regions, and countries.

Apr 2013 – Jun 2013 · 2 mos · Mumbai

• ▪ Formulated an entry strategy for Mahindra SUVs and PUPs into the CIS region with focus on Kazakhstan, Azerbaijan, Ukraine
• ▪ Liased with 24 embassy offices and 10 potential international distributors across 13 countries; negotiated with 2 potential international clients for distributorship on their visit to India
• ▪ Analysed macro-economic factors, duty structures, trade routes, PEST framework in-depth to find out addressable market size
• ▪ Prepared a price build up and competition feature matrix with suggested products and entry route
• ▪ Received a Pre-Placement interview offer for perseverance and sincerity

Jul 2011 – Jun 2012 · 11 mos

• ▪ Executed detailed design of Air Circuit breaker including competitor benchmarking, prototyping and validation by testing; leading to filing of a design patent for the product
• ▪ Key bridge between Marketing and Product Teams; Running pilot programs with 2 early-stage products

Jul 2010 – Jun 2011 · 11 mos

• Rated in the top 5% in the batch of 1000 for FY 10-11; selected and invited to join the Leadership Cadre- Management Trainee Scheme within L&T