Sneha Suman — Business Development Manager

I focus on building AI-ready customer data foundations using Salesforce Data Cloud and modern cloud data platforms. Recently I implemented hands-on Data Cloud projects integrating customer data from Google BigQuery and Amazon S3. These projects unified identities into a customer 360 profile and created behavioral segments such as: - High Value Customers - Customers with negative support sentiment These segments were prepared for activation to CRM systems and external platforms to enable AI-driven customer engagement and proactive support. With a background in retail operations and customer-facing environments, I bring strong analytical thinking and a practical understanding of real customer journeys. This helps me translate business needs into data-driven Salesforce solutions. My interests lie in Customer 360 architecture, AI-enabled CRM, and designing data ecosystems that power intelligent customer experiences. Core strengths: Salesforce CRM, Data Cloud, Agentforce Business & requirements analysis Data unification, insights & activation AI prompting & workflow automation Customer experience (CX) & analytical problem-solving

Stackforce AI infers this person is a SaaS expert specializing in AI-driven customer intelligence and data integration.

Location: Jyllinge, Region Zealand, Denmark

Experience: 8 yrs 2 mos