Nov 2023 – Jan 2024 · 2 mos

Dec 2022 – Oct 2023 · 10 mos · On-site

• Heading product at Unacademy Test Prep, managed a team 9 Product Managers (including GPMs, SPMs, PMs) and 1 SEO expert
• Launched a ₹80cr annual revenue generating vertical from scratch; Launched Unacademy Store with the capability of selling unbundled offerings
• Launched Unacademy’s 1st GenAI product - “Revision Bytes”; Reduced time to launch to just 1 week from 3 months using GPT 4.0
• 100k+ SKUs of Unacademy Store sold within first 9 months of launch; Average upsell %age of ~2% within first 30 days
• Increased Visit to Sign up by >2x on Web and mWeb; increased Visit to Lead creation by ~5x with 18+ A/B experiments
• Boosted SEO traffic by 300% by using AI based strategies for improved keyword targeting and accelerated content development
• Launched Whatsapp integration for Sales team along with smart sales journey

Jan 2022 – Jan 2023 · 1 yr · On-site

• Growth (Online and Centres)
• Built industry-first 100% paperless payment and onboarding experience for 50+ Centres in 4 different categories across 30 cities
• Improved Referral revenue by 54% by launching a new referral program for paid and free users; Reduced referral cost by >8cr annually
• Launched Instalments, the capability to capture offline payments & collect standalone payments; contributing to 40% of Center's payments

Feb 2021 – Dec 2021 · 10 mos · On-site

• Learner Experience
• Launched industry-first gamified social product for EdTech during Covid; Achieved 42% WoW adoption with 45% Week 4 retention
• Improved in-app subscription rating from 4.2 to 4.6 and play store rating from 4.1 to 4.3 by launching the Android app revamp

Jul 2020 – Feb 2021 · 7 mos

• Heading Flights Product, India & Middle East
• Achieved 8% uptick in conversion from Search Page to Book for India domain (currently in A/B testing); Revamping Flights Book flow (Desktop);
• Increased Engagement by 7% for Search Page users through better design of features such as modify search, date tabs and faster load time
• Launching Add-ons such as Seats, Meals Baggage, Insurance on Mobile apps (android & iOS) with multi-variate testing
• Managing Flights Products “pre-booking” for Cleartrip and Flyin (acquired by CT), and indirectly leading team of 30 devs and 5 QAs

Apr 2019 – Jun 2020 · 1 yr 2 mos

• Flights - Pre Book, India and Middle East
• Launched rewards partnership program PAYBACK on Cleartrip, Increased conversion rate by 35% for PAYBACK users.
• Managing first ever free amendments product for Domestic travel in India in partnership with Digit Insurance
• Finance – GST Product, India
• Headed Finance products for B2C and B2B (Cleartrip For Business Product); Mentored a product manager; Built a team of 3 devs and 1 QA
• Delivered GST feature impacting INR 400 millions in collections by working with teams across geographies and verticals.

Nov 2017 – Mar 2019 · 1 yr 4 mos

• Flights - Customer Experience (Post Book), India & Middle East
• Achieved 30% reduction in daily average of Call to Book ratio across Domestic & International markets.
• Reduced refund calls by 23% by introducing Know Your Refund & Refund Breakup features for users
• Launched India’s first feature for International Online Amendments for India and Middle East markets with 15% rate of conversion.
• Generated INR 36 millions annually by launching revenue projects using the ticketing/cancellation/amendment automation.
• Reduced Tech losses by 40% by closely analyzing API response times and identifying failures; also involved in improving Ops process.
• Mentored a product manager and indirectly led a team of 11 developers and 3 QA

Jan 2017 – Oct 2017 · 9 mos · Bengaluru Area, India

• Key Responsibilities and Accomplishments
• Heading the product development lifecycle across all platforms – iOS, Android, Desktop Web, Mobile Web and Backend.
• Managing a team of 5, including 3 tech leads and software developers
• Single point of contact for top management. Working closely with the Founders and managing Investors’ expectations
• Increased targeted renewals from 5% to 60%, as a result, %age renewals are >27% of monthly signups
• Conducted A/B experiments to increase signup on mobile web using GTM and Google Optimize.
• Data based Analysis
• Set up the weekly and monthly data tracking for all the important metrics including cohort analysis and DAU/MAU
• Integrated with Amplitude, analyzed data collection points to gather actionable data.
• Product Development
• Working towards launching new business vertical from scratch – Floh For All
• Worked on the entire product life cycle from ideation, wireframes, assigning tasks to testing and planning drip campaigns
• Based on customer research, launched features such as Communities and Smart Notifications among others
• Project Management and Communication
• Managed weekly iterations following Agile Development (using Trello)
• Pushed conversions via launching drip campaigns across channels including Push Notifications, Emails and SMSes.

May 2016 – Jan 2017 · 8 mos · Bengaluru, Karnataka, India

• Product Development and Innovation
• Launched MVP of the Babajob Employer App – Beta Version to automate the entire hiring process.
• Leading development of 3 internal tools used by 100+ Babajob employees following Agile software development (using JIRA)
• Communication systems and Partnerships
• Setting up communication service from scratch; transactional and promotional emails, SMSes and FCM notifications
• Heading partnerships with NCS and Network18 to display our job feeds on their websites to tap potential new jobseekers
• Growth and Revenue hack experiments
• Managed and launched www.nextbillion.in as part of growth hack experiments, featured in Economic Times
• Heading A/B experiments to increase the revenue by finalizing the pricing and packaging of the basic hiring plan
• Heading AdSense for non-core users

May 2013 – Apr 2015 · 1 yr 11 mos · New Delhi Area, India

• Selected as outstanding fellow; class selected among top 8/72 Teach for India classrooms in Delhi
• Students achieved growth of 3.5 years in 2 years in English comprehension, organization average: 1.3 years
• Training and Development
• Responsible for overall development of 35 underprivileged children; developed and implemented value based curriculum
• Conducted 8 conferences (150+ attendance) to engage parents and community members in education
• Conducted monthly training sessions for a team of 19 teachers to sensitize and increase productivity
• Reduced frequencies of corporal punishments to almost nil; arranged counseling sessions for teachers and students
• Imparted value based coaching for 750+ students by conducting 12 community wide events
• Donation/Fund Raising
• Raised funds of INR 100,000 by networking with business heads; introduced science and computer labs in school
• Collected 500+ books through 2 book donation camps; successfully set up school library through CSR donations
• Associations with Other Non-profits
• Collaborated with “Firki” to develop an online video-based teacher training platform for government school teachers
• Designed technology based initiative to impart education in rural India; conducted pilot project for “LumenEd” (NGO)
• Interviewed 50+ possible Teach For India applicants as a member of Selection Committee

Jul 2011 – Mar 2013 · 1 yr 8 mos · Bangalore

• Accomplishments
• Received 4 out of 5 rating (top 5 percentile) and allotted as mentor for 6 junior employees as part of Mentorship Program
• Youngest employee ever in the division to design UI and functions for client modules; design implemented across verticals
• Product Design and Development
• Selected among 3/50+ employees to lead development focused on ease of interface for more intuitive interface
• Strategically designed efficient interface to decrease response time by 50%; conducted KT sessions for 8 senior colleagues
• Received Spot Award(2/50+) for improving performance by 15% of existing modules; code selected as reference point
• Youngest employee to successfully deliver individual modules/interfaces from scratch
• Actively participated in various stages of software development process: Design, Development, Testing and Deployment
• Leadership and Communication
• Single point contact on behalf of developers for teams from quality assurance and database management
• Worked across sectors with User Interface, Business Analysts and Quality Assurance teams for development and research

Jan 2011 – Jun 2011 · 5 mos · Bangalore

• Independently designed and developed automated application; adopted by MISYS Human Resource department
• Selected as top 2/24 performers; fast tracked and selected for development of entirely new module in flagship product

Jan 2011 – Jun 2011 · 5 mos · Bangalore

• • Researched at TATA Innovations Lab on image processing of damaged vehicles to automate evaluation of the losses