Sonal Patil

Operations Associate

Mumbai, India2 yrs 10 mos experience

Key Highlights

MSc in Business and Management graduate.
Improved new-hire retention by 20%.
Reduced manual reporting time by 40%.

Stackforce AI infers this person is a Human Resources professional with a focus on HR Tech and operational efficiency.

Contact

Skills

Core Skills

Hr OperationsEmployee Onboarding & EngagementHr Analytics & ReportingPayroll ProcessingWorkflow OptimizationEmployee Training & DevelopmentMentoringStudent Support

Other Skills

Process ImprovementHRIS (Workday & SAP SuccessFactors)DBsData Accuracy & ComplianceTrelloConfluenceTeam LeadershipWorking ExperienceTime ManagementInterpersonal CommunicationTitlesJob BoardsCross-functional CollaborationsAdministrative ProcessesBenefits Design

About

I’m a people operations enthusiast with a business mindset; I recently graduated with an MSc in Business and Management from Aston University. Through roles at Urban Company, BAM Construction, and Risidio, I’ve gained hands-on experience across HR operations, payroll processing, onboarding, and process improvement, supporting global teams in ensuring data accuracy, compliance, and employee engagement. I’m passionate about building structured, people-first systems that make work smoother and more efficient. Skilled in Workday, SAP SuccessFactors, Trello, and Confluence, I enjoy using data-driven insights to optimise HR processes, strengthen compliance, and support organisational growth.

Experience

2 yrs 10 mos

Total Experience

7 mos

Average Tenure

5 mos

Current Experience

Atkinsréalis

Analyst - HR operations

Dec 2025 – Present · 5 mos · Bengaluru, Karnataka, India · On-site

Urban company

Human Resources Analyst

Jun 2025 – Oct 2025 · 4 mos · Mumbai, Maharashtra, India · On-site

Led a team at one of India’s top home services brands, responsible for end-to-end onboarding, pre-screening, background verification, and training, making the process faster, more structured, and employee-friendly.
Designed onboarding and training for 50+ hires, ensuring a consistent and engaging new-hire experience.
Payroll processing and data accuracy, ensuring 100% compliance and timely salary processing.
Launched engagement initiatives that improved new-hire retention by 20% and built HR dashboards that reduced manual reporting time by 40%.

HR OperationsEmployee Onboarding & EngagementHR Analytics & ReportingProcess Improvement

Bam uk & ireland

Human Resources Administrator

Aug 2024 – Mar 2025 · 7 mos · Hemel Hempstead, England, United Kingdom · Hybrid

Supported HR and payroll operations for global project teams, ensuring accuracy, compliance, and a seamless employee experience.
Managed HRIS records and payroll data, maintaining 100% compliance and audit readiness.
Assisted onboarding and documentation, improving new-hire integration time by 20%.
Collaborated with HRBPs and Finance to streamline reconciliations and reporting.

Payroll ProcessingHRIS (Workday & SAP SuccessFactors)DBsHR OperationsData Accuracy & Compliance

Risidio

Human Resources Associate

Dec 2023 – Jul 2024 · 7 mos · London Area, United Kingdom

Led HR operations at a fast-growing creative tech firm, bringing structure, efficiency, and stronger people processes to scaling teams.
Oversaw employee lifecycle documentation, payroll, benefits, and compliance, ensuring accuracy across global teams.
Designed induction and learning programs that improved training completion by 30%.
Streamlined workflows using Trello and Confluence, reducing duplication and boosting cross-team collaboration by 25%.

TrelloConfluenceWorkflow OptimizationEmployee training & developmentTeam Leadership

Kfc uk & ireland

Customer Service Representative

Jan 2023 – Dec 2023 · 11 mos · Birmingham, England, United Kingdom · On-site

Working ExperienceTime ManagementInterpersonal CommunicationTitlesJob BoardsCross-functional Collaborations+3

Birmingham 2022 commonwealth games

Sales Associate

Jul 2022 – Sep 2022 · 2 mos · Birmingham, England, United Kingdom · On-site

Delivered exceptional customer service at one of the UK’s largest sporting events while driving sales and enhancing visitor experience.
Surpassed daily sales targets through personalised product recommendations, boosting revenue by 20%.
Managed merchandising and inventory to maintain organised, visually appealing displays.
Collaborated with team members to ensure smooth retail operations and brand consistency.

Customer ServiceSales OperationsRelationship BuildingCommunication

Aston university

Postgraduation Mentor

Apr 2022 – Jan 2023 · 9 mos · Birmingham, England, United Kingdom · On-site

Supported incoming postgraduate students during orientation and throughout their academic journey, helping them settle into university life and succeed academically.
Welcomed and assisted incoming postgraduate students during orientation events, helping them become familiar with the university's facilities, policies, and resources.
Offered academic and personal mentoring to help peers achieve their goals.
Acted as a liaison between students and university staff, collecting and relaying feedback to improve student experience.

Relationship Developmentorganizational skillsMentoringStudent Support