Sourabh Singh

Operations Associate

Gurugram, Haryana, India8 yrs 8 mos experience
Highly Stable

Key Highlights

  • Experienced in managing airline ticketing and reservations.
  • Proficient in multiple global distribution systems.
  • Strong background in customer service and support.
Stackforce AI infers this person is a Travel and Tourism professional with strong customer service and data analysis skills.

Contact

LinkedIn

Skills

Core Skills

Airline TicketingTravel And TourismCustomer Service

Other Skills

Amadeus GDSOnline ResearchCurrent AffairsReservationsRefundsCustomer Service RepresentativesData AnalysisEnglishAmadeus Altéa Customer Management System (CMS)Emergency SituationsCancellationsBookingsMicrosoft Dynamics 365Written CommunicationConfidentiality

Experience

8 yrs 8 mos
Total Experience
2 yrs 4 mos
Average Tenure
1 yr 7 mos
Current Experience

Paytm

Social Media Escalation Specialist

Nov 2024 – Present · 1 yr 7 mos · Noida, Uttar Pradesh, India · On-site

Airline TicketingAmadeus GDS

Cwt

2 roles

Sr Travel Counselor

Jul 2022 – Nov 2024 · 2 yrs 4 mos · Gurugram

Online ResearchCurrent AffairsTravel and Tourism

Senior Travel Counselor

Jul 2022 – Nov 2024 · 2 yrs 4 mos · Gurugram

ReservationsRefundsTravel and Tourism

Igt solutions

Senior Process Associate

Dec 2018 – Jul 2022 · 3 yrs 7 mos · Gurugram, Haryana, India · On-site

RefundsOnline ResearchTravel and Tourism

I energizer , noida

Senior Customer Service Representative

Oct 2016 – Dec 2017 · 1 yr 2 mos · Noida, Uttar Pradesh, India · On-site

Online ResearchCustomer Service RepresentativesCustomer Service

Education

Children's Academy, Vijay Nagar Sec-IX, Ghaziabad

Bsc Physical Science — Physical Sciences

Apr 2010 – May 2014

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