Jun 2020 – Aug 2021 · 1 yr 2 mos · Bengaluru, Karnataka, India

• Coordinate and drive requirement elicitation meetings with client (Product Owner and Business representatives)
• Analyse requirements and propose solutions
• Update User stories and acceptance criteria in JIRA and get approval from Product Owner
• Coordinate with developers for developing the functionality and make sure that it meets the client expectation
• Functional testing and specification update
• Support testing team by reviewing test cases and thus make sure that all required scenarios are covered
• Configure system for demos to client
• Working in an agile manner, participate in all agile ceremonies, provide regular status updates and raise risks and issues appropriately to the scrum master

Jul 2012 – Apr 2020 · 7 yrs 9 mos

• Implemented a cloud-based application for Insurance domain for US Embassies in different countries in a startup environment.
• Simultaneously handled multiple customizations for different Embassies and assured timely delivery.
• Closely collaborate with the CEO on finalizing the requirement throughout the implementation cycle.
• Received appreciation from CEO for my contribution towards the successful delivery of a business-critical requirement for one of the clients.
• Transferring business requirements to documents understandable by developers
• Communicating with clients across the globe for handling client specific data entry requests and MIS reporting for clients on a regular basis
• Responsible for test planning, converting business requirements to test cases, prioritizing testing activities and managing UAT
• Execute all the test cases and report defects, define severity and priority for each defect, follow up with developers and track till closure
• Co-ordinate with all relevant stake holders during releases
• User stories prioritization and Backlog grooming
• Experience of working in an agile environment
• Use collaborative tools like VSTS for managing SDLC
• Play the role of Mentor for junior team members
• Beginner to intermediate level working knowledge of SQL queries
• Basic understanding and beginner level working knowledge of php, html, css, javascript
• Familiar with SSL installations using cPanel, IIS
• Basic understanding of AWS and Azure Platforms
• Update contents and work on minor codes changes for the maintenance and customization of WordPress based websites
• Experience in analyzing large amounts of data from customers and providing valuable feedbacks
• System configuration for demos to prospective clients and for on boarding new clients
• Basic understanding of GWM, Google Analytics, clicktale Involved in discussions for social media promotional strategies

Feb 2010 – Nov 2010 · 9 mos

• To develop and execute exhaustive Test Plans and Test Cases and test the functionalities of the product ADWISER, a QoS management system for optimizing the performance of Wireless LANs

Jul 2008 – Dec 2009 · 1 yr 5 mos

• Integral part of the development and maintenance team of Software for Quality Control System for Paper Industry