Nov 2023 – Jul 2024 · 8 mos

• Spearheaded the design of an end-to-end Loan Origination System (LOS) and Loan Management System (LMS) for Capri Loans.
• Collaborated with leading loan service providers, including Bharatpe and Lendingkart, to optimize lending processes.
• Enhanced customer experience and operational efficiency, contributing to a significant increase in loan processing speed.

Oct 2020 – Nov 2023 · 3 yrs 1 mo

• Product Manager- Grameen Pay
• 1. Conducted a Market Survey in rural/semi urban parts Madhya Pradesh covering 28 districts. Interacted with 1154 underbanked target audience through interviews and focused group discussions.
• 2. Part of the team responsible for formulating the solution for target audience in the form of a platform catering 23 financial services, conceived a User Journey for target audience to have access to these services. Zeroed in on price point for rural target audience to avail these products.
• 3. Worked with a partner to curate customised insurance products to be integrated on the platform. Assisted development team in integration of these products for the pilot launch.
• 4. Successfully launched Pilot Application and Portal in an assisted model, averaging sale of 15 insurance policies per day.
• 5. Worked with a in-house development team to successfully integrate BBPS on the platform to fulfil bill payment needs of target audience.
• 6. Zeroed in on User Journey, Process Flow and Functional Specifications for Money Transfer Services. Collaborated with partner to assist with all the API prerequisites and successfully closed all the specifications as prescribed by NPCI for remittance engine.
• 7. Part of the training team to touch points responsible for last mile delivery of financial product. Also trained/assisted Operations Team for troubleshooting the challenges with respect to the Platform.
• 8. Worked with Technical Team to define overall product roadmap for development of the platform initiating financial inclusion of unbanked target audience.
• 9. Formulated a strategy for outsourcing the developmental activity to external vendor ensuring quick time to market for financial services. Worked on multiple business proposal for the same, which were all accepted by CEO’s desk.

Jul 2020 – Sep 2020 · 2 mos

• 1. Designed impactful brand messages thereby boosting market reach
• 2. Established a dynamic cross-channel platform enhancing sales

Jun 2019 – Jul 2019 · 1 mo

• Devised a digital marketing plan for Foundation for Innovation and Entrepreneurship
• Development in collaboration with Government of India attracting 350 prospects for incubation

Apr 2019 – May 2019 · 1 mo · Gurgaon, Haryana, India

• Implemented long tail strategy & formulated Deals, Merchandising & Promotions (DMP) for Tier 2 cities in North India
• Generated GMV of Rs. 45,13,326 in new vehicles category(2W/4W) for the organization in the period of one month
• Identified six OEM prospects in South East Asian region for merchandising product for Malaysian Marketplace
• Identified nine third party logistics companies- Malaysian Marketplace for furnishing Merchandise for flash sales
• Identified asset recommendations for Malaysian Marketplace employing automotive, competitive marketplace
• analysis, average search volume and historical sales data of various products offered in 2W and 4W segment
• Proposed four new filters for Malaysian Launch- Drive Type, Features, Reconditioned & Segregated Catalogue

Jan 2019 – Jan 2019 · 0 mo

• Part of Design and Web-ops team of TEDxIIMKashipur- Annual TED event of IIM Kashipur. Worked along with the team in identifying and conceptualising the theme for the event. Worked on the infographic designs for social media handles.

Dec 2016 – Jun 2018 · 1 yr 6 mos · Bengaluru, India

• Part of the delivery team responsible for Quality Assurance of online platforms for North American retailer & airline
• Worked on SAP IS Retail, ensured seamless integration of Procure to Pay process for outbound/inbound services
• Worked on agile methodology on Siebel CRM for loyalty benefits program for an American client in the Airlines Industry
• Automated repetitive tasks using Tivoli Job Scheduler, leading to a saving of 300 Man-Hours annually
• Acted as liaison between the onsite and offshore team- cataloguing the challenges & facilitating the solution

Jun 2015 – Jul 2015 · 1 mo

• Worked on oil well drilling and equipment.