Srinath Kudiarasu

Operations Associate

Chennai, Tamil Nadu, India10 yrs 7 mos experience

Highly Stable

Key Highlights

Achieved 35% profitability growth in retail operations.
Scaled safety deposit locker business by 366%.
Recognized as Employee of the Year for two consecutive years.

Stackforce AI infers this person is a Fintech and Retail Operations expert with a strong focus on business growth and data-driven strategies.

Contact

srinathkudiarasu@gmail.com LinkedIn

Skills

Core Skills

Ecommerce ManagementInventory ManagementLending PartnershipsBusiness StrategyOperational ManagementMarketingSales ManagementCustomer ServiceCustomer Interaction

Other Skills

Product ListingsPricing StrategiesSocial Media ManagementPayment Gateway OperationsCompliance VerificationSOP ImplementationKPI DashboardsCredit ReportingComplianceInventory ControlTeam LeadershipVisual MerchandisingProduct DemonstrationPaymentsClient Onboarding

About

Operations & Business Growth Leader with 10+ years’ experience in retail and fintech, managing multi-location operations across 5 states and teams of 25+, with full P&L accountability. Achieved 35% profitability growth in Apple-authorized retail stores through targeted marketing, inventory optimization, and sales team transformation. In fintech, lead B2B partner operations, relationship management, and revenue-focused strategies, boosting partner engagement by 30%+. Expanded a premium safety deposit locker business from 60 to 280+ lockers (366% growth) while exceeding annual targets by 125%. Skilled in B2C/B2B client handling, SWOT analysis, SOP implementation, escalation management, data analysis & presentation, and campaign execution. Proficient in MS Office, Google Workspace, Power BI, Tableau, Keynote, Pages, and Numbers. Recognized as a results-driven leader with strong regional relationships and a track record of strategic solutions that deliver measurable growth.

Experience

10 yrs 7 mos

Total Experience

3 yrs 9 mos

Average Tenure

3 yrs

Current Experience

Vridhimart

Ecommerce Manager

Dec 2025 – Present · 5 mos · Chennai · Hybrid

Manage end-to-end product listings across Amazon, Flipkart, and Meesho, including photography, content upload, and optimization based on marketplace trends
Develop pricing strategies and monitor product-level P&L to maintain profitability and competitive positioning
Prepare purchase orders and process vendor invoices using Zoho Books
Generate and manage sales invoices to ensure accurate financial tracking
Oversee inventory management and coordinate logistics for packaging, dispatch, and vendor deliveries
Select products and create bundle/combo listings to improve sales opportunities
Manage the company’s social media presence and create promotional and marketing creatives
Handle payment gateway operations and transaction workflows
Execute customer communication and promotional campaigns via WhatsApp Business tools
Coordinate with vendors and internal teams to ensure smooth operational flow
Continuously optimize listings and offerings to improve visibility, conversions, and customer experience

Ecommerce ManagementProduct ListingsPricing StrategiesInventory ManagementSocial Media ManagementPayment Gateway Operations

Oro

Lending Partnerships & Relationship Manager

May 2023 – Present · 3 yrs · Chennai, Tamil Nadu, India · On-site

Lending Partnerships (Fintech)
Oversee 3+ lending partners with 80+ active branches across 6 states, with ongoing expansion into new markets.
Lead end-to-end lender onboarding, including due diligence, compliance verification, and contract finalization.
Enroll NBFCs with credit reporting bureaus, generate and upload monthly/fortnightly credit reports, and resolve disputes to ensure 100% data accuracy. Prepare insurance data's and taking care of renewals.
Drive partner business strategy meetings to identify growth opportunities, improve recovery rates, and reduce NPA-related losses.
Supervise partner-led auctions to recover assets and minimize company losses.
Collaborate with banks to explore new lending models and revenue streams.
Design and implement SOPs and KPI dashboards (Power BI, Tableau) that improved operational efficiency by 35% and decision-making speed by 40%.
Travel extensively across partner locations across india to strengthen relationships and execute growth strategies.
Oro Safe Premium Safety Deposit Lockers:
Lead operations of a single premium branch in Chennai (6,000+ sq. ft.) with a 4-member team.
Scaled capacity from 60 to 280+ lockers — a 366% increase — achieving 125% of annual acquisition targets in the first year.
Raised occupancy from 40% to 92% through targeted digital and offline marketing.
Ensure 100% compliance in reconciliation & KYC documentation.
Awards & Recognition
Golden Folk – Employee of the Year (2024 & 2025) — Two consecutive years for exceptional business growth, strategic leadership, and operational excellence.

Lending PartnershipsCompliance VerificationBusiness StrategySOP ImplementationKPI DashboardsCredit Reporting

Ample technologies

Retail Store Manager

Oct 2016 – May 2023 · 6 yrs 7 mos · Chennai, Tamil Nadu, India

Here's what i did and Accomplished:-
1) Successfully improved sales and overall store operations of three officially licensed Apple stores in Chennai, with the largest store being a 4,600‑square‑foot space.
2) Promoted exceptional customer service, devised strategies to attract new customers, and boosted overall profitability.
3) Demonstrated adaptability, particularly during the COVID‑19 lockdown, contributing to revenue recovery and growth.
4) Managed various aspects of E‑commerce operations, including order fulfillment, shipping, and inventory management and knows Shopify, Omuni websites
5) Achieved and exceeded sales target and i have monitored KPIs of my team members for customer conversion and add‑on selling, taking corrective action to address performance issues.
6) Provided training and guidance to team members, contributing to skill development and career advancement.
7) Managed inventory levels and have proven zero inventory loss for continuous 3 financial years by ensuring regular reviews and conducting weekly stock audits , Implemented effective operations management of stores within budgets.
8) Established and maintained the highest standards of visual merchandising and store presentation.
Ensured effective communication of store performance on a daily, weekly, and monthly basis.
9) Ensured adherence to policies and procedures related to Health and safety and security within the store.
10) Maintained the highest standards of customer care, achieving a 95% NPS Score for the financial year 22‑23. Led, trained, and motivated teams of up to 25+ members, emphasizing excellent product knowledge and continuous training on new merchandise.
11) i have exceptional leadership skill which helped me in mentoring my team members and have excellent team collaboration skills which have helped in making three of my team members as assistant store manager conducting interviews and identifying new sales team members

Sales ManagementCustomer ServiceInventory ControlTeam LeadershipVisual Merchandising

Woodland

Retail Sales Executive

Jan 2014 – Jan 2015 · 1 yr · Chennai, Tamil Nadu, India · On-site

Here's what i did :-
1) Interact with customers, understand their needs, and provide assistance in selecting appropriate shoes and adventure gear.
2) Actively engage in product demonstrations and communicate features and benefts to drive sales.
3) Ensure the effective display and merchandising of shoes and adventure products to attract customers and enhance the overall shopping experience.
4) Monitor and manage inventory levels, conduct stock checks, and assist in restocking to meet customer demand.
5) Participate in promotional events and activities to increase store visibility and attract potential customers. Represent the brand by maintaining product knowledge

Customer InteractionProduct DemonstrationInventory Management