Srivatsan Vetrivelan

Business Development Executive

Bengaluru, Karnataka, India4 yrs 4 mos experience

Highly Stable

Key Highlights

Drove 15% GMV increase at Amazon through dashboard automation.
Achieved 10% conversion rate improvement via search optimization.
Consistently exceeded sales targets in customer service roles.

Stackforce AI infers this person is a data-driven e-commerce professional with strong analytical and management skills.

Contact

Skills

Core Skills

Category ManagementBrand ManagementData AnalyticsProject ManagementTeam ManagementDigital MarketingCustomer SupportSales

Other Skills

Expense ManagementRCANegotiationStock ReplenishmentInventory PlanningPricing StrategyMarketingData-driven Decision MakingFinancial Statement AnalysisEconomicsD2C brand buildingVendor ManagementSponsorship ManagementInterpersonal CommunicationMicrosoft Excel

Experience

4 yrs 4 mos

Total Experience

1 yr 10 mos

Average Tenure

1 yr 1 mo

Current Experience

Jumbotail

Category Manager

May 2025 – Present · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

Expense ManagementCategory ManagementBrand ManagementRCANegotiationStock Replenishment+10

Zepto

Category Management

Feb 2025 – May 2025 · 3 mos · Bengaluru, Karnataka, India · On-site

Category ManagementBrand ManagementRCAMicrosoft ExcelNegotiationStock Replenishment+4

Amazon

Business Analyst

Jan 2023 – Jul 2023 · 6 mos · Chennai, Tamil Nadu, India · Remote

Amazon's Retail Business Services' Defect Reduction Variable Team focuses on enhancing customer experience by identifying and resolving product issues across marketplaces, ensuring efficient operations and higher satisfaction.
Optimized business operations at Amazon, driving a 15% increase in GMV across 8 Marketplaces by automating a dashboard for 160 Product Teams using Amazon QuickSight, enhancing decision-making for the Variations team.
Led search optimization for 120 product types, delivering a 10% improvement in conversion rate by providing actionable insights through ETL. queries and Amazon S3 data analysis.
Improved customer satisfaction by 5% through defect reduction initiatives, analyzing customer feedback to enhance product quality and boost retention.

ExtractTransformLoad (ETL)Amazon Web Services (AWS)SQLRoot Cause Analysis+8

Sundaram clayton limited

Intern

May 2022 – Jul 2022 · 2 mos · Chennai, Tamil Nadu, India · On-site

Sundaram Clayton Limited is a part of TVS Group of companies. It has grown into a global leader, manufacturing critical, high precision components for the automotive, infrastructure, windmill and aviation sectors.
Conducted precision quality inspections for automotive, infrastructure, windmill, and aviation components, improving product reliability .
Streamlined inspection processes, reducing testing time by 15% while maintaining high defect detection accuracy.
Provided actionable feedback to R&D, reducing defects and enhancing production efficiency

Sitel group

Customer Service Representative

Sep 2021 – Mar 2022 · 6 mos · Chennai, Tamil Nadu, India · Remote

SITEL is a global leader in customer experience solutions, offering flexible, cloud-based services that enhance efficiency, effectiveness, and customer satisfaction in end-to-end CX delivery.
Achieved the highest monthly sales award consistently, ending tenure with a 25% above-average conversion rate, demonstrating strong customer engagement and sales acumen.
Exceeded quarterly sales targets by 20% through generating sales quotes and upselling products, effectively aligning offerings with customer needs.
Enhanced customer satisfaction in mobile hardware purchases, optimizing the service process and contributing to SITEL's end-to-end customer experience

B2C e-commerceCustomer SupportCatalog ManagementCustomer Relationship Management (CRM)Retail SalesBig Data+1