S

Ssunny Desai

Client Relationship Manager

Vadodara, Gujarat, India9 yrs 11 mos experience
Highly Stable

Key Highlights

  • Proven track record in business process mapping.
  • Expertise in data analysis for Fortune 500 companies.
  • Strong leadership and team management skills.
Stackforce AI infers this person is a Business Analyst with strong skills in data analysis and process improvement in a corporate environment.

Contact

Skills

Core Skills

Business Relationship ManagementInterpersonal SkillsData AnalysisBusiness Analysis

Other Skills

Analytical SkillsBusiness ProcessBusiness Process ImprovementCustomer Relationship Management (CRM)Customer ServiceLeadershipLeadership DevelopmentMicrosoft ExcelMicrosoft OfficePresentation SkillsRequirements AnalysisResearchSoft SkillsStrategic PlanningStrategy

About

• Experienced, agile, action orientated, energetic, disciplined, decisive, positive attitude, pragmatic, enthusiastic and highly-motivated person who has worked on wide range of projects & with C - level clients. • Accomplished & fluent communicator with strong investigation & coming up with innovative solutions to any shortcomings. • Ability to drive an assignment independently and pro-actively to secure the objectives of the business. • Highly skilled with a verifiable track record in fields such as analysis & gathering, business process mapping and the development of interactive prototypes. • Successful track record of educating all levels of users including senior managers, on the methods and means to make processes more effective and productive KEY SKILLS AND COMPETENCIES • TECHNICAL o Adept in MS Word, MS Excel,MS PowerPoint & MS Outlook. o Knowledge of Tally. o Ability to present complex information in an understandable and compelling manner. o Knowledge of statistics, at least to the degree necessary in order to communicate easily with statisticians. o Able to pick up new technologies quickly. • MANAGEMENT o Able to Identify business & systems process improvements from Big Picture to detail level. o Excellent communication skills to manage and liaise with business and technical consultants to explore business process improvement opportunities. o Managed a team of 15 associates. o Facilitated staff planning meetings, promoting individual high level of personal achievement. o Evaluated individual work performance and advised on career development. o Developed and introduced new client-centered team approach. o Optimum Utilization of resources. o Ability to persuade others. o Understanding service objectives and capturing business requirements through active listening & questioning techniques.

Experience

9 yrs 11 mos
Total Experience
2 yrs 10 mos
Average Tenure
1 yr 7 mos
Current Experience

Alendei

International Client Relationship Manager

Nov 2024Present · 1 yr 7 mos · Vadodara, Gujarat, India · On-site

Interpersonal SkillsBusiness Relationship ManagementSoft SkillsPresentation SkillsTeamLeadership Development

Hts.limited

2 roles

Executive Assistant To Chief Executive Officer

Oct 2021Present · 4 yrs 8 mos · Vadodara, Gujarat, India

  • ● Manage professional and personal scheduling for CEO, including agendas, mail, email, phone calls, client management, and other company logistics
  • ● Coordinate complex scheduling and calendar management, as well as content and flow of information to senior executives
  • ●Manage senior executives’ travel logistics and activities, including accommodations, transportation, and meals
  • ● Provide administrative and office support, such as typing, dictation, spreadsheet creation, and maintenance of filing system and contacts database
  • ● Maintain professionalism and strict confidentiality with all materials
  • ● Organize team communications and plan events, both internal and off-site
  • ● Sustain a daily calendar of meetings and events.
  • ● Prepare Word, Excel, PowerPoint presentations, agendas, reports, special projects and other documents in support of objectives for the organization.
  • ● Excellent communication and time management skills; proven ability to meet deadlines
  • ● Represent the company and the Executive in a positive light through great follow-through skills and sound judgment.
  • ● Acting as Substitute in local conferences and event where CEO is not able to attend.
  • ● Draft and prepare correspondence for internal announcements, board meetings, and organizations that the executive is involved with.
Interpersonal SkillsBusiness Relationship ManagementSoft SkillsPresentation SkillsTeamLeadership Development

Executive Assistant To Chief Executive Officer

Feb 2017Nov 2018 · 1 yr 9 mos · Vadodara Area, India

  • Works closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping him updated.
  • Researches, prioritizes, and follows up on incoming issues and concerns addressed to CEO, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
  • Improves quality results by studying, evaluating, and re-designing processes; implementing changes.
  • Performs research, data collection, statistic compilation, document generation as necessary to complete special projects and price quotes.
  • Effectively handle Board of Directors related activities and communications with a high degree of professionalism, accuracy and confidentiality.
  • Prepare agendas for meetings, briefing materials and presentations as needed to support & CEO.
  • Enhances job knowledge by participating in educational opportunities; reading professional publications, maintaining personal networks; participating in professional organizations.
  • Enhances executives’ and company’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Completes a broad variety of administrative tasks for CEO including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
  • Interact with external partners as well as HTS leadership.
  • Perform additional duties as assigned.
Interpersonal SkillsBusiness Relationship ManagementSoft SkillsPresentation SkillsTeamLeadership Development

Gowrie healthcare private limited

Assistant Manager - MIS

Feb 2016Sep 2016 · 7 mos · Vadodara Area, India

Interpersonal SkillsSoft SkillsPresentation SkillsTeamLeadership Development

Tata consultancy services

Business Analyst

Feb 2012Jan 2015 · 2 yrs 11 mos · Vadodara Area, India

  • Employed as a Business Analyst who have worked with FORTUNE 500 COMPANIES for almost 3 years. I was engaged in providing expertise to acquire, manage, manipulate and analyze data and report results.
  • KEY RESPONSIBILITIES:
  • Identify problematic areas and conduct research to determine the
  • best course of action to correct the data.
  • Identify, analyze, and interpret trends or patterns in complex data sets.
  • Co-ordinate with clients and staff and provide support to all data analysis.
  • Perform data analysis on all results and prepare presentations for clients.
  • Perform audit on data and resolve business related issues for customer base.
  • Perform data analysis and facilitate in delivery to all end users.
  • Organize all consumption anomalies and determine defects for data &
  • prepare appropriate resolutions.
  • Perform Quality Check & internal audit
  • Maintain and escalate issues to lead analyst if required.
  • Supervise all client issues and coordinate with managers and supervisors& facilitate in deliverables.
  • Develop graphs, reports, and presentations of project results.
  • Perform basic statistical analyses for projects and reports.
  • Generate routine and ad hoc reports.
  • Ability to meet deadline
  • In collaboration with others, interpret data and develop recommendations
  • based on findings.
  • Create and present quality Dashboards &KPI using MS Excel which included data analysis using various MS Excel functions like V Lookup, H Lookup, Pivot Tables & others.
  • Conducting Daily status meeting with the clients.
  • Provide crucial and timely information for all stakeholders involved.
  • Provide training to new recruits.
Interpersonal SkillsBusiness Relationship ManagementSoft SkillsPresentation SkillsTeamLeadership Development+2

Education

The Maharaja Sayajirao University of Baroda

Honors Of Commerce

Jan 2007Jan 2011

Stackforce found 100+ more professionals with Business Relationship Management & Interpersonal Skills

Explore similar profiles based on matching skills and experience