Sudeep Saurabh — Customer Success Manager

I’m a results-driven sales leader with over 7 years at Dell Technologies, specializing in inside sales, pre-sales, and customer success for North American enterprise accounts. I’ve led a 50-member remote PreSales team to consistently achieve 100%+ quota attainment, optimized sales processes with Salesforce to reduce lead-to-close time by 25%, and integrated AI/ML insights to boost deal closure rates by 20%. My focus is on driving strategic revenue growth while fostering work-life balance through hybrid work models. 💼 Key Highlights at Dell Technologies: ✅ Achieved 156% quota attainment in 1H FY24 by optimizing GTM strategies ✅ Reduced training time by 33% for a 50-member remote team while exceeding quotas ✅ Improved customer success metrics by 15% through AI/ML-driven insights ✅ Pioneered digital transformation with video-based training, boosting productivity by 30% ✅ Earned FY23 Americas Excellence Award for talent innovation 🌍 Why I Stand Out: I thrive in remote leadership, data-driven sales, and cross-functional collaboration. My experience includes designing scalable sales workflows, managing client escalations, and consulting enterprises on next-gen solutions. I’m passionate about leveraging technology—like Salesforce and PowerBI analytics—to deliver measurable impact for global markets. 🎓 Education & Certifications: B.Tech, Electronics & Communication Engineering, NIT Jamshedpur (9.26 CGPA) Post Graduate Certificate in Product Management (AI/ML, Growth), Duke University Solutions Architect, Dell EMC | HubSpot Sales Enablement, PreSales Collective I’m open to hybrid Inside Sales Manager or PreSales Manager roles where I can drive revenue growth and customer success for North American clients from India. Let’s connect to explore how I can add value to your team!

Stackforce AI infers this person is a SaaS sales leader with expertise in customer success and technical presales.

Location: Bengaluru, Karnataka, India

Experience: 11 yrs 7 mos