Feb 2021 – Present · 5 yrs 4 mos

• Leading the product management team for AI Infra in Connectivity, Domains and Secure application delivery services and experiences on Azure Networking with focus on both SMBs and large enterprises, expanding Partners and ISVs for Networking services. Building one of the best multi-billion-dollar cloud business leveraging the power of agentic AI with commitment to the culture of inclusion and customer obsession.
• We are building the best cloud business with great customer experience. I am also committed to MS culture by supporting Women in Core as Advisor and as executive sponsor for Early in career employees in Azure Core

Sep 2018 – Feb 2021 · 2 yrs 5 mos

• Leading Azure Networking Platform and ISV ecosystem focused on growth and customer experiences
• Recognized as "Most admired business women in 2019” by Insights Success

Apr 2018 – Present · 8 yrs 2 mos

• Product School is a global leader in Product Management training with a community of over one million product professionals. As a featured speaker, I help inspire the next generation of Product Managers to create innovative products and apply best practices in their work.

Apr 2017 – Jul 2018 · 1 yr 3 mos · San Francisco Bay Area

• Lead a global team of product managers for first party advertising (Promoted listings, Display Ads) with multi-billion dollars in run rate, using some of the most sophisticated algorithms like Dynamic ads using AI and ML; Search & Discoverability of right listings for shopping, followed by developer ecosystem which includes growing buyer and seller ecosystem with GMV of $80Billion. These include experiences like checkouts, seller tools, Core API's, Developer portal, Documentation across Buy and Commerce.

Jan 2016 – Present · 10 yrs 5 mos · San Francisco Bay Area

Jan 2016 – Jan 2017 · 1 yr · Bangalore

• Joined them as their first women expat hired from silicon valley. Lead Product Management, Product Operations and Design teams in Customer experiences for India's largest e-commerce company committed to transforming E-Commerce through technology building strong customer base and multi-billion dollar business.
• ● Managed the post purchase experience in Help center, Self-serve app and web
• ● Built next generation channels for customer support like Chat, Voice and Social
• ● Improved “Resolution rate” for our customers by 20% from baseline
• ● Built the in-house CRM with complete O2D (order to delivery) journey captured for each transactional node with focus on buyer and sellers growth
• ● Built products and services to prevent leakages, reduce frauds by consumer and seller in marketplace
• ● Built the in-house contact center lab in Bangalore with 300 agents to run different product experiments for Flipkart before we launch to market

May 2008 – Jan 2016 · 7 yrs 8 mos · San Francisco Bay Area

• Lead the largest Display Ad platform for Brand advertisers for Premium Display. Build systems which are considered to be most advanced in technology even to this date using most advanced cognitive AI technology. It served demand of 1.2B dollars and 20B impressions/day across PCs, Video & Mobile. The data platforms served the search and display advertising revenue for entire Yahoo! which was more than $4B. We built the best targeting, audience match using most sophisticated algorithms using AI and ML. Led the biggest migration (platform shift) in history of Yahoo! Things led by me:-
• Built premium Marketplace for both Advertisers & Publishers -Ad serving platform, Inventory Forecasting, Pricing from scratch that allows buyers and sellers to connect and publishers can maximize their yield
• Re-launching the platform for Programmatic premium buys to reach new markets and long tail of advertisers
• Defining the strategic direction of the product working closely with key customers like Yahoo! Properties, Affiliates and Newspapers for building APT
• Partnering with world class research, sciences and algo engineers to offer most relevant targeting and personalization in product using AL & ML

May 2008 – Dec 2015 · 7 yrs 7 mos · San Francisco Bay Area

• Encouraging tech women to discover their best potential

Sep 2007 – May 2008 · 8 mos · San Francisco Bay Area

• Responsible for Revenue Management Software for High Tech Industry, enterprise software targeted at business users using Agile and waterfall models. My key responsibilities include:-
• Develop detailed product requirements for new functionality, including writing business cases, PRDs, use cases, and functional specifications
• Define the product roadmap and product strategy for key applications, organize and lead Customer advisory boards
• Run successful Beta customer and usability testing programs

Jan 2005 – Sep 2007 · 2 yrs 8 mos · San Francisco Bay Area

• Managed and developed a multi-million dollar web-based anti-piracy licensing enterprise product of the company using Agile approach and demonstrated a growth of 130% in revenues.
• Responsible for defining the product vision and driving the “go to market” strategy
• Creating the internal and public roadmaps for the company’s multi-million dollar product
• Interface between Engineering and Market, driving requirement and creating PRD/MRD
• Research and gap analysis in the product to develop a market driven feature set

Feb 2003 – Jan 2005 · 1 yr 11 mos · San Francisco Bay Area