Sudhanshu Jha

Operations Associate

Bengaluru, Karnataka, India6 yrs 5 mos experience
Highly Stable

Key Highlights

  • Expert in supply chain and production planning.
  • Proven track record in operational excellence.
  • Strong leadership in vendor management and process improvement.
Stackforce AI infers this person is a Supply Chain Management expert with a focus on E-commerce and Logistics.

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Skills

Core Skills

Supply Chain ManagementLogistics ManagementSupply Chain OptimizationProgram ManagementVendor ManagementStakeholder Management

Other Skills

Warehouse OperationsBusiness AnalysisStakeholder EngagementPerformance MonitoringTechnical ProficiencyBusiness InsightsLean ManagementCost ControlPlanning & SchedulingReporting & AnalysisOperationsCross-Functional Team ManagementStrategyStandard Operating Procedure (SOP)Dashboards

About

As a seasoned professional in supply chain and production planning, I am currently spearheading the management of collaterals at PhonePe. My role involves a strategic focus on process improvement initiatives aimed at minimizing leakage and enhancing delivery Turnaround Time (TAT), coupled with comprehensive vendor management responsibilities. Previously, I enriched my expertise at Amazon as a Team Leader - Linehaul at the Fulfillment Centre. There, I led the charge in managing the transportation and delivery of goods across various locations. My commitment to efficiency, quality, and customer satisfaction was evident as I collaborated with diverse stakeholders—from drivers and service providers to warehouse managers—to refine linehaul operations and tackle any emerging challenges head-on. My tenure at Amazon also included managing multiple last-mile stations, where I successfully met and exceeded key performance metrics such as reducing Cost per Shipment (CPS) and Defects per Million Opportunities (DPMO), among others. My ability to drive operational excellence and deliver tangible results stands as a testament to my leadership and dedication to the field.

Experience

6 yrs 5 mos
Total Experience
1 yr 5 mos
Average Tenure
6 mos
Current Experience

Zepto

Senior Manager - Linehaul Operation

Dec 2025Present · 6 mos · Bengaluru, Karnataka, India

Phonepe

Operations Manager - Production and SCM Planning

Oct 2023Dec 2025 · 2 yrs 2 mos · Bengaluru, Karnataka, India

Supply Chain ManagementSupply Chain OptimizationLogistics ManagementWarehouse Operations

Amazon fulfillment centre and service provider

2 roles

Team Leader - Linehaul ( Planning & Scheduling )

Jan 2023Oct 2023 · 9 mos · Bengaluru, Karnataka, India

Supply Chain OptimizationBusiness AnalysisProgram ManagementStakeholder EngagementPerformance MonitoringTechnical Proficiency+23

Operations Team Lead - LastMile

Jul 2020Jan 2023 · 2 yrs 6 mos · Bengaluru, Karnataka, India

Supply Chain OptimizationVendor ManagementPerformance MonitoringBusiness InsightsLean ManagementInvoicing+28

Jaro education

Business Development Manager

Mar 2020Jun 2020 · 3 mos · Bengaluru, Karnataka

  • # Meeting & Counselling prospective students (mostly working executives in various industries)
  • # Lead generation through cold calling. (150+ Calls per Day).
  • # Achieving enrolment targets (End to End Sales)
Stakeholder Management

Veoneer

management trainee - Intern

May 2019Aug 2019 · 3 mos · Bengaluru, Karnataka, India

  • 1. On boarding process & induction & orientation for new joiners.
  • 2.Budget planning of extension of workspace.
  • 3.HR Audit Coordination.
  • 4.HR operations – Payroll & using of HRMS.
  • 5.Learnt about small project on Business proposal
  • 6.Recruitment & Selection Process.
  • 7.Learnt about Form 16 (Part A & Part B).

Hindalco industries limited

2 roles

Summer Internship (Human Resource Manangement practices in Hindalco Mahan)

Jun 2017Jul 2017 · 1 mo · Bargawan, M.P

  • # Recruitment
  • 1. End to end recruitment process.
  • 2.Job posting on job portals according to job description & job specification.
  • 3.Searching suitable candidate's resume through job portals like Poornata /SHINE /Monster India & other references.
  • 4. Screening the resumes as per job requirements.
  • 5. Doing Succession Planning
  • # Training & Development
  • 1.Prepared Training Need identification
  • 2. Conducted training programs.
  • # Employee Relation
  • 1.Grievance handling, Disciplinary Actions
  • 2.Worked on Rewards that drive employee motivation.

Summer Internship (Learning activites in Mahan T&D department)

Jun 2016Jul 2016 · 1 mo · India

  • Been a part of effective HR Team
  • Learnt Skills of Human Resource development.
  • Organized training classes,
  • Creating different types of forms,
  • Creating MIS,
  • Improvement and creating new SOP.

Education

Ramaiah Institute Of Management (MSRIM)

Master of Business Administration - MBA

Ramaiah Institute Of Management (MSRIM)

PGPM

Doon Business School

Bachelor of Business Administration - BBA — HR

Aditya Public School

12th

Aditya Birla Public School

10

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