Aug 2019 – Jan 2025 · 5 yrs 5 mos · Seattle, Washington, United States

• Leading technical program management for Amazon Warehousing and Distribution. Conduct OP (operation plan) and 3YP (3 years plan) exercise. Manage roadmap for multi-channel distribution.
• Create plan for respective project to ensure smooth execution of projects in adherence to committed schedule
• Communicate to stakeholders for the progress and overall health as per defined metrics. Coordinate with cross functional teams for smooth and successful completion of business goals and project deliveries/launches
• Own Monthly and Quarterly (MTR & QTR) reviews with leadership for progress, callouts, leadership asks and project related schedules. Also, create and present the yearly tech execution plan for entire charter. Mange and communicate timely launches for WW Amazon marketplace

May 2018 – Aug 2019 · 1 yr 3 mos · Noida Area, India

• Program management for iOS & Android Paytm consumer application. Lead multiple teams (150+ headcount) of Program managers, Coordinators, Product managers, Developers, QAs, DevOps and Designers
• Under guidance of company CEO and CTO, managed end-to-end implementation of recently introduced app bundling and dynamic delivery features from google play store. This was followed by reducing Paytm Android app size by 30%+
• Collaborating with cross-functional teams such as Business, Product, Growth and Tech for setting up the business goals and yearly/multi-year roadmap and creating release plan for launches
• Owning app release management cycle. Manage scrum meeting, sprint planning, refinement, retro & review meetings for smooth program execution and delivery excellence. Mentor and coach team members for scrum implementation
• Conduct and participate technical design discussion/reviews. Keep eye on mobile application performance by managing size, build time, ANRs, crashes etc.
• Deliver high quality code through good engineering practices. Execute CI/CD Implementation and optimization process

Sep 2016 – May 2018 · 1 yr 8 mos · Gurugram, Haryana, India

• Being part of Expedia worldwide engineering team, worked for analytics & experimentation A/B testing suite
• Drive product & project management as per yearly business goals and roadmap. Also, worked closely with business stakeholders to understand business requirements for Expedia globally
• As a Program Manager, managed cross team dependencies, schedule, budget, stakeholders, communication, reporting, risk, issues and quality for multiple projects
• Manage scrum meeting, sprint planning, refinement, retro & review meetings. Mentor and coach team members for scrum implementation

Mar 2014 – Sep 2016 · 2 yrs 6 mos · Noida

• hCentive (acquired by optum) is the company behind success of healthcare.gov ( US govt. operated Insurance exchange)
• I worked as Technical Product Manager for Implementation of various private marketplaces for B2B insurance business for brokers along with integration gateway for smooth data flow among marketplace, insurance company and legacy & 3rd party applications
• Manage Java Developer, QA and DevOps for integration platform used across multiple marketplaces. This platform is based on Jboss Fuse ESB, Apache Camel and Active MQ
• Manage the roadmap for an organization, which include contributing to operational planning documents, and ownership of one or more organisational goals. As a product owner, I was accountable for the overall strategy as well as driving teams inside and outside organization for smooth delivery
• Identify risks, dependencies, assumptions in product delivery. Continuously track/share risks and propose mitigations to all stakeholders. Regularly tracking reports like sprint velocity, Burndown Chart etc.

May 2011 – Mar 2014 · 2 yrs 10 mos · Noida, Uttar Pradesh, India

• I acted as a liaison among stakeholders to analyze, prioritize, communicate and validate requirements
• Create comprehensive & accurate business and functional requirements. Present them clearly to the stakeholders and delivery team
• Author epics, user stories and maintain the product backlog.
• Worked with stakeholders to plan timelines and ensure timely delivery of a high-quality solution that meets business requirements

Jul 2005 – May 2011 · 5 yrs 10 mos · Noida, Uttar Pradesh, India

• Leading a team of Java and XSLT developers to manage SupportCentral (GE owned BPM tool)
• Understand business requirements and map it to the SupportCentral features. Plan and implement enhancements, where configuration is not possible via customization
• Completed multiple projects as Project Manager, Scrum Master and Business Analyst. Implemented scrum methodology by executing scrum rituals and managing cost, schedule and scope
• Responsible for requirement gathering and elicitations. Author epics, features, user stories and maintain the product backlog
• Taking care of functional testing of configured and customized solution and perform UAT with client and respective stakeholders