Sumilita Nath

Product Manager

Bengaluru, Karnataka, India3 yrs 4 mos experience

Most Likely To Switch

Key Highlights

Experienced in Service Delivery Management and Quality Control.
Proficient in Analytics and Microsoft Power BI.
Strong teamwork and problem-solving capabilities.

Stackforce AI infers this person is a skilled professional in the SaaS industry with a focus on service delivery and quality management.

Contact

Skills

Core Skills

Service Delivery ManagementProject ManagementQuality ManagementAnalyticsTeamwork

Other Skills

Manufacturing Process ImprovementRoot CauseService-Level Agreements (SLA)Root Cause AnalysisMicrosoft Power BIDashboardsCompliance ManagementIT Service ManagementCustomer Service ManagementQuality ControlAuditingHelp Desk SupportBusiness UnderstandingCustomer SupportBusiness Requirements

Experience

3 yrs 4 mos

Total Experience

1 yr 8 mos

Average Tenure

1 yr 11 mos

Current Experience

Amazon

Senior product associate

Jul 2024 – Present · 1 yr 11 mos · Bengaluru, Karnataka, India · On-site

Manufacturing Process ImprovementRoot CauseService-Level Agreements (SLA)Root Cause AnalysisService Delivery ManagementAnalytics+55

Concentrix

2 roles

Quality Analyst

Jan 2023 – Jun 2024 · 1 yr 5 mos · Bengaluru, Karnataka, India · On-site

Attention to DetailAnalyticsQuality Management

Quality Analyst

Jan 2023 – Jun 2024 · 1 yr 5 mos · Bengaluru, Karnataka, India · On-site

File SharingTeamwork

Education

Presidency University Bangalore

Bachelor of Technology - BTech — Computer Science

Jan 2018 – Jan 2022

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