Oct 2020 – Mar 2021 · 5 mos · Gurugram, Haryana, India

• 1. As a Senior Product Analyst I'm responsible for.
• To research & identify new market opportunities.
• To work with senior team & top-level management.
• To have a working knowledge of CRM.
• To assist customers with strategy and approach to their website.
• To suggest marketing endeavors to increase brand value and online presence.
• 2. As an extension to my current roles and responsibilities I also assisted the business with strategizing the road map towards selling online by helping the cofounders identify the right E-commerce platform for their businesses.
• 3. Led multiple growth initiatives for web, E-commerce, and business intelligence platforms across different channels.
• 4. E-commerce business work
• managing two brands
• Purita - Air Purifiers
• T&H Organics - Health and Beauty (All kinds)
• Main point of contact for the project, end to end, with customer communication which includes requirement gathering, deployment review sessions, and other meetings.
• Responsible for daily deliverables of the project which includes handling queries, creating, updating, and deployment of new reports, resolving issues, and providing accurate responses to clients.
• Worked with the vendor management team.
• Making and compiling data to analyze trends.
• Comparative analysis with competitors in the market and benchmarking.
• Creating flow charts and DFD (data flow diagrams)
• Creating work breakdown structure BRD.
• Post sales user stories and use case writing.
• Wireframing (UX Designing) and prototyping of the website.
• Performed UAT.
• Creating project summary report
• Worked on digital marketing platform using tools like
• SEO
• Keyword planner
• Website interface
• Product categorization
• Social media marketing
• Blog writing
• Design exit strategies for unsuccessful products
• 5. Conducted data analysis and visualization to identify trends and opportunities for growth.
• 6. Maintained accurate records and performed data cleaning as needed.

Feb 2020 – Sep 2020 · 7 mos · Noida, Uttar Pradesh, India

• As a Senior Sales Advisor, My Roles & Responsibility were:
• To maintain relationships with clients by providing support, information, and guidance.
• To do sales by establishing contact and developing relationships with prospects.
• To prepare reports by collecting, analyzing, and summarizing information.
• To prepare and deliver sales presentations to potential and existing customers.
• To research competitors, products, pricing, and product success to determine customer preferences.
• To develop innovative sales strategies to achieve sales goals.
• To ensure that all sales leads are followed up and sales secured.
• To support customers through the eligibility and approval stages.
• To check, scan and file electronically all customer paperwork and to ensure they are purchasing the maximum they can afford.
• To process sales and financial transactions.
• To update information in our customer database.
• To strive to meet and exceed sales targets.
• To have computer literacy and excellent written and verbal communication skills.
• To have an outgoing personality with an ability to empathize with customers.
• To have a professional appearance and a results-driven mindset.
• To maintain a clean and attractive environment.

Nov 2019 – Jan 2020 · 2 mos · Noida, Uttar Pradesh, India

• As a Business Development Associate, My Roles and Responsibility were :
• This is an individual contributor role in an employee-oriented, high-performance environment that emphasizes spreading BYJU'S unique way of learning.
• To do the marketing of Educational BYJU’S Programs to prospective clients, was the apex objective of the job.
• To meet the requirements of different individuals and ultimately meet the customer's needs.
• To do interactive meetings and product sales conversion for the organization.
• To meet our time-bound targets effectively and efficiently.
• To maintain customer relationships with clients, being the face of the company.
• To connect with potential customers, set up meetings, counsel the students on BYJU'S unique way of learning, and assist them to become premium subscribers.
• To do inside Sales.
• To generate Leads through cold calling.
• To attract new clients and customers.
• To increase sales by executing marketing plans
• To have good knowledge of business strategy
• To nurture long-term relationships with clients
• To understand different ways to reach the customer
• To do market research
• To ensure customer satisfaction

Jul 2018 – Oct 2019 · 1 yr 3 mos · Noida, Uttar Pradesh, India

• To get ahead in the race of a fast-changing corporate world. Enhance professional, technical, and personal skills in conjunction with the organization’s goals and objectives.
• I am responsible for documenting and communicating business requirement both internally and with different teams to ensure that any change requested is undertaken and meet the needs of the business. Achieve expertise in resolving various technical issues faced by customers.
• Coordinating with Stakeholders to identify their requirements and preparing business requirement documents (BRD).
• Survey and internal team meetings are scheduled to gather the requirements from the users or the team.
• Prepare user stories and wireframes to work on the requirements.
• Prepare to shape documents with all the findings from the data and suggested IT team to develop tools for business use.
• Continuously coordinating with the IT Team, stakeholders, and functional users for the development of tools as per the requirement.
• Coordinates with the client directly for daily performance and feedback sessions.
• Analyzing and comparing the test results with the 'expected results' versus the 'observed results'.