Apr 2021 – Dec 2021 · 8 mos

• Leading team of engineers across products ensuring quality deliveries.
• Quality Delivery Management experience across multiple projects, offshore and in-house.
• Part of Core Leadership Team for Product Releases across portfolio, having a total Revenue of over
• $30 Mn.
• Established annual Deployment/Release Calendar (collaborating with IT, PO’s and DEV) depicting
• all milestones and deliverables throughout entire Systems Development Life Cycle (SDLC).
• Part of team architecting cloud migration of core (B2C and B2B) retail /e-commerce frontend
• application.
• Established vision for Quality Assurance team and drive quality initiatives across the product
• portfolio.
• Successfully implemented DevOps for CI/CD pipeline in multiple projects – deployment &
• validation using Jenkins.
• Brought about 50% Cycle Time Reduction, upstream Quality through introducing DevOps and
• Automation, thus positively influencing time to market.
• Reduced Automation Team Attrition by 50% through career development plan

Apr 2016 – Mar 2021 · 4 yrs 11 mos

• Created and implemented QA Methodologies, Test Strategies, Test Management Plan, Defect
• Management Plan, Release management, test scripts, automation, overall test policies,
• procedures and Workflow processes.
• Established annual Deployment/Release Calendar (collaborating with IT, PO’s and DEV) depicting
• all milestones and deliverables throughout entire Systems Development Life Cycle (SDLC).
• Established vision for Quality Assurance team and drive quality initiatives across the product
• portfolio.
• Implemented Agile in multiple projects –Scrum and Less framework for multiple teams.
• Managed overall release cycles across on-premise & public cloud for all assigned projects,
• partnering with development, business and service provider teams.
• Enforced well-designed and efficient automation and performance testing processes, guiding
• efforts to build Regression Test Case repository, leading resources to meet project goals

Mar 2005 – Mar 2016 · 11 yrs · Bangalore

• Define, prepare and implement test processes, test plan, test strategy, test estimates, test methodologies.
• Manage and maintain test bed for all test environments and client remote terminals.
• Assist in team orientation and career development for the testing team members, evaluating individual member and team performance, setting expectations and communicating short and long-term goals.
• Manage test schedule, recovery management process, thus analyze job scope, manage concurrent tasks & meet multiple deadlines.
• Manage WBS, task scheduling, resource planning & tracking, reporting to higher management and metrics collection and presentation.
• Manage multi component project, multi-location test teams in manual, automation testing. Analyze test results, manage reported defects and ensure closure of all open issues during different phases of development.
• Guiding and giving directions, empowering others by Training, building, driving, tracking and leading a strong test team of SMEs and professionals on required skills to ensure zero defect product.
• Testing team management.
• Implementation and go-live support.
• Knowledge sharing and artefact process establishment.
• Testing support for product and service releases in multi-geography scenarios.
• Handling the maintenance releases across different versions. This includes planned releases and hotfixes.
• Manage and maintain test bed for all test environments and client remote terminals.
• Manage estimating/forecasting, resourcing, process/deliverable quality reviews, test schedule, recovery management process, thus analyze job scope, manage concurrent tasks & meet multiple deadlines.
• Responsible for test environment setups and maintenance.

Dec 2004 – Feb 2005 · 2 mos · Bangalore

• Full functional study of application and reports.
• Preparation of detailed test cases.
• Preparation test scripts & execution.
• Reproduce customer cases and test environment.
• Involved in detecting and resolution of software bugs.
• Preparing test summary report and presentation to management

Jun 2004 – Nov 2004 · 5 mos · Bangalore

• System requirement analysis and review. Prepare Requirement Matrix
• Create TCERs and Test Scripts; execute the new and regression test cases.
• Analyze the first level analysis of defects logged in by the testers/users, RCA for same.
• Involved in System and Regression Testing.
• Involved in preparation of test data.
• Report and track product defect and priority lists with engineering and program management