May 2025 – Dec 2025 · 7 mos · Bangalore Urban, Karnataka, India · Hybrid

Jun 2022 – Dec 2024 · 2 yrs 6 mos · Bengaluru, Karnataka, India · Hybrid

Nov 2021 – Jun 2022 · 7 mos · India

• Amazon prime

Aug 2019 – Nov 2021 · 2 yrs 3 mos · Bangalore

Jul 2011 – Aug 2019 · 8 yrs 1 mo · Bangalore

• Engineering:
• Responsible for managing and leading product development teams across a myriad of technologies ranging from Cloud & AI to Legacy technologies
•  Contributed towards & lead recruitment, training and innovation for the SAP practice
•  Established and ran governance stream focusing on key metrics for managing delivery, planning & resource utilization
•  Helped mentor and develop the next level of leaders for the organization across multiple Domains

Apr 2017 – Jan 2018 · 9 mos · Bengaluru Area, India

Aug 2003 – Jul 2011 · 7 yrs 11 mos

• Delivery Management (2 Years):
• Supported the development & production support for the Merchandising applications onsite for Walmart managing a team spread across geographies.
•  Drove higher productivity and generated contract value reduction of 15% YOY apart from managing & executing account wide programs like SME development, Cross Training & SLA base-lining & monitoring.
• PMO (1 Year):
• Managed all aspects of financials, resource utilization, recruitment, vendors & business operations for a team of 300 both at onsite & offshore
•  Reduced outstanding receivables from $10 Million to zero in a short span of 3 months as Business Operations Manager
•  Played key role in setting up predictive mechanisms to ensure minimal variance of revenue forecasts and resource projections submitted by account teams leading to increase in utilization prediction accuracy to 95%.
•  Managed the recruitment and the operations aspects for the Walmart Onsite development center.
• Process & Quality (1 Year):
•  Instrumental in taking Kochi center with 300+ associates through CMMI Level 5 certification & ISO audits as center head for process & quality.
•  Introduced and matured the software delivery processes across the center by introduction and adoption of high maturity practices & tools
• Application Development Manager (4 Years):
•  Technically lead an enterprise wide program for Northern Trust Bank, onsite that encompassed 40 departments at client site and ensured delivery ahead of schedule resulting in an improved profitability of 5% that involved technologies viz. Java & legacy systems on mainframe.
•  Successfully delivered a project under very aggressive timelines by doubling up as the Manager and the Developer in the project.
•  Managed a team of 30 testers and ran POCs on Business Process Automation for a Health care client
•  Contributed towards building a Re-engineering horizontal from scratch that executed multiple re-engineering projects.

Mar 2003 – Aug 2003 · 5 mos

•  Successfully mastered new technology (Vision Plus) within a short span of time
•  Resolved several major technical issues with the project and guided the team towards successful implementations

Nov 2000 – Mar 2003 · 2 yrs 4 mos

• Tech Lead - offshore 1999–2003
•  Significantly contributed to building team expertise in a proprietary language leading to winning several projects/ enhancements.
•  Recipient of PAT on the Back award in recognition of contribution towards building competency in a proprietary language used by Canadian Imperial Bank Of Commerce
•  Conducted training sessions and helped train multiple associates on GD.F (General Dialogue Facility).

Jan 1999 – Jan 2000 · 1 yr

• Servicing Security Equipments for the State of Kerala, India