Aug 2016 – Jul 2022 · 5 yrs 11 mos · Noida Area, India

• Extensively involved in internal and external senior management communication, project status and matrix reporting, controlling financials and managing escalations as part of delivery management responsibilities
• Strong exposure and experience in quality processes (ISO & HIPAA)in implementing during all phases of project execution & Data Center Security
• Configured the BMS & Asset Management System to track the DC & IT Infra , Certified with HIPAA , ISO & Service desk . Using Nessus /RAPID7 for VAPT Testing
• Implemented the JIRA/Confluence Management Tool for Project Track & Internal technical support .
• DEVOPS :- Ansible , Openswift , Heat , Docker , GIT , Jenkins,Kubernetes Openstack NFV Deployment & Testing with Tacker/Mano & NVFD Openshift & Ansible Deployment with HOT Scripts in Telecom Data centers
• REDHAT Gluster(Storage server ) Installation and Management for Oracle Golden Gate Replication
• Working on cutting edge security system like fortinet, Palo Alto, Juniper to secure the customer envirement .
• Heading the customer support team which responsible for end to end cutomer Deployements and Support .
• Developed the open Source tool for 3D layout of DC which saves lots of time of engineers to track the RACKS /Servers/cables /VLAN/Switch and connectivity
• Implemented Operating System – Linux :- RHEL ,Cent OS , Fedora,Ubuntu , Free Bsd , Open Suse , ESXi 6.5 U3
• Windows – Server 2019 ,2016 , 2012 R2 & SOLARIS- Tools:- MRTG, Kaseya ,JIRA,.
• DB Solution- MSSQL , MYSQL , Oracle RAC , PGSQL
• Cloud Solution :- AWS (S3 , VPC & RDS) , Openstack (Rocky/Stein/Train/Ussuri / Victoria )
• Billing & Licensing – SPLA , VSPP , IMB (Intermedia ) , CSP, NIXI.
• Network – CISCO , Dell , Juniper , IPSEC Tunnel , BGP with 3 ISP
• SECURITY – FORTINET & PALO ALTO
• NFV Arhitecture for Telecom Client (Tier 1 Telecom Companies Around the world), IPSec Tunnels for Client Direct Access
• Created complete Environment for Remote in Pandemic (since last 2 Years 400 Employee doing WFH without Any issues)

Mar 2013 – Aug 2016 · 3 yrs 5 mos · New Delhi Area, India

• Establish Mechanisms for Tracking and Ensuring 99.99% uptime for Infrastructure , with power (IP PDU) and cooling management
• Ricoh Cloud & DC Services Operations (Delhi and Kolkata Data Center)
• ISO 27001:2013 Secured DC with TIER 3 Datacenter (Implemeted the policies and Rules) ,Securing the PHI information as per policies. Acting As ISMS officer for Data center practice .
• Started the DC & Cloud services Opration in india and established the Datacenter from scratch
• Virtulazation Technology Impletemnted in Open Source Technology ( Cloud Stack & Cloud Director) , with All the Hypervisor Support (Vmware , Hyper V 2012, Xen , KVM )
• Providing the support to Colo Client(approx 200) on OS & Server Management (Patch Management , Security Management , DB & Mailing Solution)
•  Implemented Zimbra Colobration Suite in Clustered Manner which can catter more then 1000 Domains and 20000 Email Ids traffic in active state , It can also relay More then 2000 Mail Per Second so that it can provided as a shared Mailing solution
•  Installation and Configuration of Dedicated servers (Approx 2000) which are provided as a Infra as a service and software as a Service Model.
•  Implementing and Deployement of ITIL process so that Data center can be elected for CMMi and ISO level
•  Managing the Stoarge and SAN Switches with Latest Upgrades and Patched , we Implemented the Latest and Most Reliable Storage platform with Clusted and Encryption Manner.
•  Managing and Reprting for all the liecesning Like , VSPP and SPLA for Compliance .
•  Installation and Management of Blade Chasis , Blade Servers (Cisco UCS) Rack Mountable Servers
•  Implemented Operating System – Linux :- Cent OS 6.* , Fedora,Ubuntu , Free Bsd , Open Suse ,ESXi
•  Windows – Server 2012,2008 R2 , 2003 R2
•  Monitoring Tool:- Open NMS , MRTG, Kaseya , Manage Engine (IT360)
•  Mailing Solution :- Zimbra ,MS Exchange , Exim , Postfix , Mail Enable ,Smarter Mail ,Hmail .
•  DB Solution- MSSQL , MYSQL , Oracle , PGSQL .

Jan 2011 – Mar 2013 · 2 yrs 2 mos · New Delhi Area, India

• Monitoring of the hardware (Chassis , Blade Servers, Micro Server) , Network & Storage devices.
• Monitors Infrastructure and Co-Location hardware for Data Center and software to ensure a high level of data integrity and availability.
• Performs server evaluation and optimization on a regular basis;
• Installation & Management of Firewall Policies, Iptables, Routing for all the Servers in Data center & Local Network.
•  Surveys performance needs and goals of LAN/WAN users;
•  Installation , Management & Troubleshooting on L3 Level for International & Local Clients of Hosting .
•  Taking Care for all Network Related issue, Routers, Switches, Load Balancer, and Firewalls.
•  Manages all administrative aspects of corporate (Orlando and Remote Clients) desktop support;
•  Maintains documentation of the physical and logical network & All the Network Related Equipment’s.
•  Maintains Dedicated and Virtual Servers (Hyper V , XEN & Vmware , Parallels), including those located off-site and DR Site.
•  Maintains accurate inventory of data center assets & Clients.
•  Participates in Clients Meetings, Clients Calls & Support Calls.
•  Maintains Co-Location facility, Caging, & All Racks Related Equipment’s in RACK TABLE.
•  Strong background in planning, deploying and maintaining Microsoft products, especially Windows 2003 &2008 server/client technologies and Active Directory;
•  Strong Linux technical experience in the Enterprise environment to provide L2 and L3 support;
•  Working& Administration knowledge of MySQL,MSSQL, PGSQL Java, Apache ,IIS 6.0 & 7.5 and Tomcat;
•  Providing the Managed services on Exchange server 2010 /2007 & Zimbra (with 2000 Zimbra Users Includig Corporate Server) Hosted Solution.
•  Designing and Implementation of Data Center Architecture with n+1 Redundancy for better uptime and monitoring.
•  Sql server 2008 & 2012 server management on Analaysis services & Reporting service on remote & Local locations.

Aug 2008 – Jan 2011 · 2 yrs 5 mos

•  Installs Operating System releases and system upgrades for Windows 2003& Server 2008 and Linux servers. Evaluates and installs patches and resolves software related problems;
•  Monitors Infrastructure and Co-Location hardware for Data Center and software to ensure a high level of data integrity and availability.
•  Performs server evaluation and optimization on a regular basis;
•  Installation & Management of Firewall Policies, Iptables, Routing for all the Servers in Data center & Local Network.
•  Surveys performance needs and goals of LAN/WAN users;
•  Installation & Management of servers for International Clients of Hosting .
•  Taking Care for all Network Related issue, Routers, Switches, Load Balancer, and Firewalls.
•  Manages all administrative aspects of corporate (Orlando and Remote Employees) desktop support;
•  Maintains documentation of the physical and logical network & All the Network Related Equipment’s.
•  Maintains Dedicated and Virtual Servers, including those located off-site & Also for Shared Hosting.
•  Maintains accurate inventory of data center assets & Clients.
•  Participates in Clients Meetings, Clients Calls & Support Calls.
•  Maintains Co-Location facility, Caging, & All Racks Related Equipment’s.
•  Strong background in planning, deploying and maintaining Microsoft products, especially Windows 2003 &08 server/client technologies and Active Directory;
•  Strong Linux technical experience in the Enterprise environment;
•  Working& Administration knowledge of MySQL,MSSQL Java, Apache ,IIS 6.0 & 7.5 and Tomcat;

Jun 2008 – Sep 2009 · 1 yr 3 mos

•  Reponsible Provisioning and maintenance Of 500 Nodes on TeleSynergy Networks PBX's,PCXserver & Drishti Dailer and Audio codec environment,
•    Managing the SIP Server,Trixbox server & IP-PBXserver for VOIP Phones.
•  Managing the Minutes Of calling and tracking of bandwidth of Lease line of 2MBPS
•  Handling the Call Center software and hardware in order to set up, configuration, script reporting
• )
•  Active Directory, DNS, DHCP, FTP ,Remote Installation Services, FRSM, Group Policy Objects, Print Server Symantec Antivirus SAV/SEP. Firewall (Cherio& Sonic), Mailing Clients: Microsoft Exchange 2003, Protocols: TCP/IP, RIP, IGRP, . VOIP Dialer:
•   Active Directory administration, Implementing group policy, Implementing and Managening the Cluster Server
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•  Online customer support for UK,US and asia pacific behalf of company process name:-
• www.askpcexperts.com. It’s a web based customer site where we intract with company customers &clients.

Jan 2006 – Jun 2008 · 2 yrs 5 mos

• Providing support For more then 100 Users with DB