Aug 2022 – Dec 2023 · 1 yr 4 mos

• Demonstrated consistent, effective, and growth-centered mentorship to the product designers through complex design problems, product ideation, and any interpersonal issues that arise.
• Emphasizing data-driven decision-making, rapid learning, and iterative approaches.
• Architect and execute strategies that translate user needs and business goals into an intuitive, effortless user experience.
• Influenced product strategy, priorities and help to create a clear vision of the current and future user experience.
• Embody the way to work, the ways of collaborate, and strengthen our relationships with other disciplines and departments to deliver across the product ecosystem.
• I led the design for a company-wide, password-less sign-in experience through passkeys. This experience was consumed by 164K+ Oracle employees and 1.5M+ customers. I designed the Oracle Mobile Authenticator (OMA), which was used by employees and customers to sign in to applications with 2-Factor Authentication.
• I designed Oracle Cloud’s self-service Account Recovery and MFA Enablement experience, which was projected to result in an 86% drop in customer support tickets, saving the company $427M.
• I led the design for new components and templates for Oracle’s Redwood Design System, aimed at bringing a seamless, consistent experience across Oracle’s product ecosystem and reducing design time in Figma by 40%.
• I led design efforts and overhauled the Single sign-on (SSO) Identity provider configuration experience. I conducted customer interviews, design workshops, and usability tests to streamline original multi-step workflows and provide help and guidance to new users, reducing configuration time by 21% and increasing customer satisfaction rating by 34%.
• I served as an advisor to the UX Review Board(UXRB) and Gen AI community in Oracle.

Jun 2021 – Aug 2022 · 1 yr 2 mos

• Focused on facilitating access to information. Ensuring a crystal-clear understanding of your users’ needs and how designers should address them. Solving important usability and accessibility problems. Obtaining extensive skill set and efficient problem-solver.
• Leading a growing team of designers that are focused on developing and delivering on the Spend roadmap.
• Demonstrated consistent, effective, and growth-centered mentorship to the product designers
• Coach product designers through complex design problems, product ideation, and any interpersonal issues that arise.
• Emphasizing data-driven decision-making, rapid learning, and iterative approaches.
• Architect and execute strategies that translate user needs and business goals into an intuitive, effortless user experience.
• Influenced product strategy, priorities and help to create a clear vision of the current and future user experience.
• Embody the way to work, the ways of collaborate, and strengthen our relationships with other disciplines and departments to deliver across the Spend product ecosystem.
• Proficient in Requirements Gathering, Wireframes, High Fidelity Prototypes, Task Flows, Heuristic Evaluation, Communication Design and Design Documentation.
• Highly skilled in User Experience Methodologies, User Interface Design for Desktop, Tablet and Mobile Interfaces.

Nov 2019 – May 2021 · 1 yr 6 mos

• Facilitated multiple workshops like design sprint, priority workshop, and MVP.
• Designed a digital solution for enhancing the experience of the call center's staff.
• Partners closely with the product owners to design, envision and conceptualize the features required.
• Created an ecosystems for the new consumer offerings and help deliver exceptional product experiences at scale.
• Lead the team through all stages of the product design and development lifecycle, including generative research, concepting and definition, prototyping, UI design, and testing.
• Advocate for the users and our customers. Spend time with the users and develop a deep understanding of their needs and our opportunities.
• Develop investment points of view to advance our business and user experience.
• Maintain an understanding of design/user experience trends and practices to help anticipate next-level needs for the team, how we work, and our products.
• Proficient in Requirements Gathering, Wireframes, High Fidelity Prototypes, Task Flows, Heuristic Evaluation, Communication Design and Design Documentation.
• Highly skilled in User Experience Methodologies, User Interface Design for Desktop, Tablet and Mobile Interfaces.

Sep 2016 – Nov 2019 · 3 yrs 2 mos

• Define the UX vision and the UX success metrics for all product engagements
• Innovatively solve problems through leading edge design with IA, use case development storyboarding, Prototyping and other UX tasks
• Designing User experience for mobile web, msite and smart phones apps
• Working closely with the product team and brainstorming the ideas and execute them till the last level.
• Applying user-centered design processes to create high quality user experiences for Mobile web and mobile apps to improve discoverability, simplicity and enjoyment.
• To manage day-to-day UX engagement activities
• Work with and manage team of designers to translate the UX designs into pleasing and contemporary UI designs.
• Sync with the engineering team and make sure the designs and layouts blends 100%.
• Keep an eye on the competitive market and benchmark accordingly.
• Working with strict deadlines and delivering the projects to the respective team.
• Proficient in Requirements Gathering, Wireframes, High Fidelity Prototypes, Task Flows, Heuristic Evaluation, Communication Design and Design Documentation.
• Highly skilled in User Experience Methodologies, User Interface Design for Desktop, Tablet and Mobile Interfaces.

Feb 2014 – Sep 2016 · 2 yrs 7 mos

• Senior UX Designer crafting user-centric solutions that drive engagement and business growth. Proven expertise in user research, interaction design, and visual design. Led the redesign of legacy app, resulting in a 25% reduction in support tickets and a 15% increase in customer satisfaction. Passionate about creating intuitive and delightful experiences that make a difference.
• A strategic and collaborative UX specialist, I translate user needs into impactful digital experiences. I excel in information architecture, usability testing, and design systems. Recently spearheaded the development of our company's first design system, improving design consistency by 40%. Eager to tackle complex UX challenges and champion user-centered design within innovative teams.

Feb 2011 – Feb 2014 · 3 yrs

• Proficient in Requirements Gathering, Wireframes, High Fidelity Prototypes, Task Flows, Heuristic Evaluation, Communication Design and Design Documentation.
• Highly skilled in User Experience Methodologies, User Interface Design for Desktop, Tablet and Mobile Interfaces.