Feb 2023 – Jan 2024 · 11 mos

Jan 2022 – Sep 2022 · 8 mos

• Extensive experience in sourcing top talent for technical, HR, sales, and product roles
• Key role in employer branding efforts to attract top candidates
• Improved overall employee experience, resulting in increased e-NPS
• Designed and implemented performance management system for competency mapping and learning curve
• Reduced IMR by 15% and introduced comprehensive employee life-cycle management system
• Managed recruitment process for over 160+ institutes, including lateral hiring, stakeholder requirements, vendor management, and campus recruiting strategies
• Strong understanding of various portals and advanced LinkedIn searches to improve sourcing efforts
• Supervised recruitment funnel for senior and entry-level roles and introduced grievance management system
• Strong understanding of end-to-end recruitment process for technical and non-technical roles, in both product and sales functions.
• Collaborated with third parties to improve employee happiness index
• Developed employee benefits policies
• Provided training across all levels to address skill gap analysis
• Led senior leadership hiring efforts
• Organised engagement activities to improve employee satisfaction
• Implemented new training modules and designed custom training programs
• Assisted in policy development to align with company goals and values

Jul 2019 – Jan 2022 · 2 yrs 6 mos

• Strong background in creating assessments as pre and post-training modules and connecting with stakeholders to understand training requirements
• Experience in planning resources for multiple clusters and working with cluster leads and team leads to meet floor count goals
• Curated and implemented learning and development modules for employees and ambassadors, and introduced lead workflows, employee leader boards, and lead nurturing funnels for full-time and virtual resources
• Experience in curating policies and training employees across multiple fields such as organizational behavior, operations, and handling new recruits
• Track record of success in generating revenue through trained virtual resources and organizing student body meetups across cities
• Assisted in re-branding one of India's leading ambassador models, taking the NPS to 60+ percent
• Experience in organizing recruitment drives and comprehensive trainings for all levels of staff
• Skilled in creating training modules and presentations, and have a proven track record of success in leading and executing campaigns in institutions to increase outreach and expansion
• Experienced in assisting the sales team with leads and prospects for pitching and qualifying leads, and have a track record of success in creating strategies to acquire new markets and defining matrices to track and tweak processes to attain optimal results and exceed targets
• Leading a team of 14 executives and providing vision and alignment to keep the team motivated and focused on achieving goals
• Responsible for making plans and strategies for attaining weekly and quarterly targets and taking performance reviews of team members
• Track record of success in training and accessing executives to achieve better results with a growth of 15-20% quarterly
• Skilled in crunching numbers and planning for resources to achieve targets, building and executing
• Experience in tracking sales drives and defining performance tracking matrices for appraisals

Aug 2018 – Jul 2019 · 11 mos

• Successfully executing campaigns and strategies for brand penetration and recall in institutions across the country
• Expanding in institutions to meet the needs of the startup and defining and implementing sales strategies
• Shortening sales cycles and reducing pipeline leakage to enhance productivity and exceed targets
• Delivering learning and development sessions to a network of Campus Ambassadors and managing operations in colleges nationwide
• Organizing engaging events to increase customer base and engagement
• Recruiting, training, and building strong communities of ambassadors in major cities to lead a better operational culture
• Collaborating with institutions and platforms to increase the outreach of the organization in various institutions
• Building a three-layer management system for over 1200 ambassadors and training and managing a team of 3000+ ambassadors for sales, marketing, and business development
• Developing strategies to acquire new markets and influencers, and generating ROI from investments made in business development collaborations
• Partnering with internship providers to increase workshop turnout and implementing sales strategies to increase revenue and productivity

Dec 2017 – Jan 2018 · 1 mo · Amritsar, Punjab, India

Jun 2017 – Jul 2017 · 1 mo · Rawatbhata Area, India