Dec 2021 – Jun 2023 · 1 yr 6 mos · Hyderabad, Telangana, India · On-site

• Led the onboarding team to streamline processes, cutting the onboarding period by 45%
• Developed advanced onboarding programs for multiple departments, increasing new hire productivity by 35%
• Managed a team of 10 onboarding specialists, improving overall team performance by 25%
• Implemented a new onboarding system reducing the time-to-productivity by 30%, enhancing new hire satisfaction scores by 20%
• Designed and launched interactive onboarding programs, increasing employee retention within the first 90 days by 25%
• Coordinated with cross-functional teams resulting in a 40% faster integration process for new hires
• Developed a comprehensive onboarding tracking system, leading to a 50% reduction in follow-up actions
• Introduced data-driven onboarding strategies, improving metrics tracking accuracy by 50%
• Conducted in-depth feedback sessions to refine onboarding content, achieving a new hire satisfaction rate of 97%
• Successfully designed and rolled out 20 business policies and procedures, leading to a 30% improvement in HR operational efficiency and strengthened compliance across the organization.

Aug 2019 – Nov 2021 · 2 yrs 3 mos · Hyderabad, India · On-site

• As a HR Business Coordinator – Offshore Payroll
• Led cross-functional collaboration between business unit managers and finance SPOCs, streamlining salary and allowance processes for over 1,000+ employees across offshore locations.
• Resolved 95% of offshore payroll and compensation queries within SLA by acting as the primary point of contact for employees and stakeholders.
• Drove policy awareness by coordinating with Business HR to launch 3+ new compensation and benefits initiatives, improving associate understanding and satisfaction.
• Managed team escalations and conducted high-level meetings with the Chief People Officer (CPO), contributing strategic input on evolving HRM trends and policy enhancements.
• Ensured 100% compliance with internal controls and labor laws by overseeing payroll processes, timesheet validations, and discrepancy resolutions.
• Delivered timely HR analytics and dashboards to senior leadership through comprehensive daily, weekly, and monthly reports for data-driven decision-making.
• Extended HR operations beyond payroll, handling employee exits, leave/attendance management, internal movements, and certifications, impacting over 500+ staff.
• Championed employee development, facilitating training and upskilling programs aligned with business needs and succession planning.
• Supported key HR transformation projects, contributing to system automation and process improvements that led to a 20% efficiency gain in HR operations.

Apr 2017 – Jan 2018 · 9 mos · Ranchi · On-site

• Led end-to-end HR operations, including recruitment, documentation, MIS reporting, and employee engagement for a workforce of 500+ employees.
• Spearheaded the recruitment process for 24+ new hires monthly, managing high-volume sourcing pipelines by screening 60+ candidates per cycle through social media platforms, resume databases, and telephonic interviews.
• Ensured 100% staffing coverage by coordinating with department heads to align hiring strategies with organizational goals amidst high attrition rates.
• Oversaw onboarding documentation and compliance processes, ensuring zero delays in new hire formalities and smooth Day-1 integration.
• Maintained and analyzed HR dashboards and MIS reports, enabling strategic insights for workforce planning and management decisions.
• Conducted RAG (Red-Amber-Green) analysis to assess team performance, training needs, and employee productivity, contributing to improved departmental efficiency.
• Drove employee engagement initiatives, increasing participation in team-building activities and internal communications by over 40% year-over-year.
• Served as an active member of the POSH (Prevention of Sexual Harassment) Committee, fostering a respectful and inclusive workplace culture through policy enforcement and awareness sessions