Jan 2022 – May 2023 · 1 yr 4 mos · Remote

Sep 2019 – Sep 2020 · 1 yr

• As part of the strategic DevOps transformation program at Kapsch, the leading U.S. based Transportation client, My key responsibilities comprised of:
• Understanding the existing installation, operations, and maintenance processes, business needs, and the engineering/technology landscape
• Identifying opportunities for process improvement, building DevOps Process Strategy with extensive process maps
• Extensive research of various Agile/DevOps solutions and providing the most optimal recommendations
• Analyzing costs/benefits of various alternatives and selection of best combinations
• Determining implementation scope and approach
• Managing requirements, risks, and ensuring that the delivered solutions meet business expectations.
• Create and update presentations, procedures, processes, and project deliverables.
• Adherence to standards defined by project management and utilization of the right methodology and tools
• Provide process inputs and feedback for the professional services organization

Jun 2018 – Feb 2020 · 1 yr 8 mos

• Consulting in the following areas of research, innovation and product development:
• Identifying automation opportunities and developing industry use cases for the same
• Improvising the existing cognitive intelligence capabilities of the product through business process insight

Nov 2017 – Mar 2020 · 2 yrs 4 mos

• Extensive Business analysis consulting, particularly around various key areas of BABOK framework, guidelines and governance around it
• Conducted extensive job oriented BA Training for the team. Primary focus on agile, user stories, and creation and collaboration of various requirement artifacts.
• Specific focus on writing pre-study, RFIs and RFPs and other specs, including an extensive set of user stories and business rules, for various strategic clients.
• Worked on product development documentation artifacts such as roadmap, user story map/backlog, and user stories.

Dec 2015 – Oct 2017 · 1 yr 10 mos · Pune Area, India

• Being part of the core product team of Kickdrum Technology Group, I have been leading mainstream activities across various strategic product initiatives, while building cutting edge and innovative products of value to the customer. Here is what largely defines my contributions at Kickdrum and its prestigious clients:
• End to end requirements management, solution design and user acceptance/validation
• Extensive documentation across each and every component pertaining to product
• Setting up structure and governance and ensuring adherence to quality goals
• Agile/sprint framework with highly collaborative team interactions across the board with key stakeholders
• Product area
• Digital marketing, segmentation, campaigns, predictive analytics and e-commerce
• Key technology and tools
• AWS Cloud Infrastructure
• Atlassian Jira, Confluence, TestRail
• Data analytics and data science
• Invision for collaboration and feedback on visuals and wireframes
• Here is what the expertise and vision we at Kickdrum strive to work with
• We've worked with over 100 of the Fortune 500.
• We are thought leaders who get our hands dirty.
• We only tackle the hardest problems with dramatic results and measurable impact.
• We make high availability and zero-downtime achievable.
• We build minimum viable products in weeks, not months or years.
• We make complex things radically simple.
• We are an all star team dedicated to 100% customer success.

Apr 2015 – Sep 2015 · 5 mos · Pune Area, India

• My job as consultant for this initiative involved following responsibilities:
• Discuss initial proposal with the key stakeholders to get their buy-in
• Assessment of the existing business analysis processes for select projects
• Particularly look into affected key performance indicators for business analysis work, with the intent of arresting quality defects earlier in the life-cycle of a project
• Conduct gap analysis for BA capability and define desired state
• Create and deliver customized training sessions for each project. Particularly focused on elicitation, interviewing, end to end process mapping, knowledge management and requirements quality
• Suggest future road-map for end-to-end BA documentation and knowledge management of elevant artifacts. Created proof of concept for the same
• Complete the project through extensive collaboration with sponsors and stakeholders from various teams, using agile/iterative approach.

Nov 2014 – Present · 11 yrs 7 mos

• Consulting Areas
• Business Analysis / Business Process Management
• Product Development+ AI
• Digital Marking /Generative AI
• Assessment & improvement of Business Analysis Maturity
• Defining BA/BPM Process
• Knowledge Management
• Training and Workshops Areas
• CBAP ®/CCBA ®/ECBA ®/ CPRE ®Exam Preparation
• Business Analysis / Requirements Engineering
• BPMN and Process Modeling
• Elicitation/Interviewing/Conflict Management / Facilitation
• Business Analysis tools and technologies

Apr 2014 – May 2015 · 1 yr 1 mo · Online/Classroom

Feb 2012 – Apr 2015 · 3 yrs 2 mos

• Responsible for building/reviewing various products in Business Analysis.
• CBAP-CCBA Trainer
• Business Development- Asia/Pacific initiatives.
• The BA Coach is a training, publishing and media company headquartered in Toronto, Canada. We combine the best in class training, content and media platforms to provide immense value to the business analysis community.
• Training Specialties:
• > CBAP, CCBA Exam Prep Courses
• > Business Analysis Tools and Techniques
• > Soft Skills Development for Business Analysts

Jan 2012 – Present · 14 yrs 5 mos

• Since 2012 I have been running my consulting firm through which, I continue to seek new and exciting engagements. Some of the engagements are completely independent assignments whereas are many others are through actively nurtured collaborations with my valued business partners.
• My key credentials and offerings are listed below:
• Business Process Consulting: Highlight assignments such as BPMN based complex modeling of as-is and to-be processes specifically for retail, healthcare, insurance, and construction clients in the U.S. and Europe.
• Sr BA/Product Owner: Enterprise-wide product development in digital marketing + analytics/AI space
• Product Manager: End-to-end product development in test automation space
• Requirements Quality Assurance: Establishing, maintaining and improving BA performance KPIs and quality standards, associated mentoring of the BA teams
• Coaching and training: Offer a wide range of topics such as advanced BA, Agile BA, UML, Process Modeling/BPM, and CBAP®/CPRE® Prep course
• Consulting Faculty for Pune based management students at Indira Institute
• Authoring e-book, case studies, articles and blog posts in consulting, BA, CBAP®, CPRE® and BPM space

Apr 2010 – Nov 2011 · 1 yr 7 mos

• @ Sterlite Software, I worked as Senior Business Analyst. successfully completed a large enterprise wide Oracle R12 ERP integration project for Motorola.
• Acted as core member of e-Business Business Process & Data team at Motorola.
• Specific focus on Supply Chain interfaces relevant eBiz transactions. Extensively worked on B2B RosettaNet as part of this project. Used Savvion as BPM tool, Webmethods for EAI.

Mar 2009 – Aug 2009 · 5 mos

• Completed this assignment while continuing with higher studies at IIMM.

Dec 2007 – Sep 2008 · 9 mos

• As part of this key process improvement project at Genworth, my role involved Business Analysis, Stakeholder Management, existing and To-Be process documentation. I used Blaze Advisor as BRMS and WebMethods as Process Modeling and BPMS tool. I was very actively involved with business teams, specifically workflow team while modeling and designing to-be process. Extensive interaction with various IT teams.

Nov 2005 – Aug 2007 · 1 yr 9 mos

• My worked as Business Analyst/BPM Consulting for Motorola. I worked on BPMS implementation projects involving Savvion. I also have been trained on and am well verse with BPM tool- Appian. I was also engaged in some pre-sales activity during my tenure here.

Dec 2004 – Sep 2005 · 9 mos

• Have worked as Project Lead/BPM Specialist for a major re-engineering project for Capital One Auto Finance, involving Savvion as BPM, Blaze Rule Enginer and BizTalk as EAI tool. Have worked on providing internal BPM trainings as well.

Jan 2004 – Jan 2004 · 0 mo

Jan 2003 – Jan 2004 · 1 yr · Mumbai

Sep 1998 – Oct 2003 · 5 yrs 1 mo

• Worked in the US and UK on various projects in Telecom and Embedded for Cingular Wireless, British Telecom etc.

Sep 1996 – Aug 1998 · 1 yr 11 mos

• As part of the first job, I worked on development and customizations of various modules of ERP product Marshal. The primary expertise included modules related to Sales/Purchase/Inventory/Accounts Payable/Accounts Receivable.