Oct 2024 – Present · 1 yr 7 mos

• Senior advisory on cross-border investment structuring, operational strategy, and strategic partnerships for an established UAE real estate portfolio.

Nov 2016 – Oct 2024 · 7 yrs 11 mos

• Built and scaled a real estate operation from one branch to two, growing the team from zero to 72 across sales, operations, legal, and facilities management.
• 600+ unit portfolio under management. Authorised sales partner for EMAAR Group. Top 3 ranking with Nakheel PJSC and Danube Group across consecutive quarters.
• Led operational digitisation: consolidated fragmented advertising portals into a unified internal system, implemented CRM, and built data reporting workflows that improved pipeline visibility and investor decision-making.
• Executed a cross-border commercial transaction involving 55 retail units (~45,000 sq ft) with AMCON Nigeria, coordinating UK solicitors under Power of Attorney.
• Designed revenue-sharing and incentive frameworks later adopted by competing brokerages across Dubai.

Dec 2013 – Nov 2016 · 2 yrs 11 mos

• Promoted to build a high-performing sales division from the ground up. Assembled and led a multinational team of 35+ RERA-certified agents, delivering sustained revenue growth across Dubai Mainland and Tier 1 off-plan developments.
• Identified and captured a 350+ unit residential and commercial management portfolio from VAKSON RE through a targeted landlord acquisition and registration strategy executed under direct leadership. This single initiative materially expanded the firm's managed asset base and recurring revenue.
• Selected as launch partner for Bayut during its UAE market entry. Achieved Top Seller ranking for two consecutive quarters within the assigned cluster, establishing early platform credibility and commercial momentum for the partnership.
• Enforced 20+ high-value eviction rulings through the Rental Disputes Centre with a 100% success rate, managing evidence preparation, legal liaison, and regulatory compliance throughout each case.

Jun 2011 – Dec 2013 · 2 yrs 6 mos

• Primary point of contact for property investors across a diversified residential and commercial portfolio. Owned financial reporting, mortgage coordination, tax administration, and insurance oversight.
• Managed tenant relations, dispute resolution, and compliance inspections. Directed contractor procurement, lettings strategy, and void minimisation. Delivered structured management reports with actionable operational recommendations.

Jul 2024 – Present · 1 yr 10 mos · Hybrid

• Driving growth strategy for a Web3 ecosystem serving 15.1M+ users globally.
• 10M → 15.1M App store downloads in 18 months.
• 100K → 750K+ community across X, Telegram, YouTube, Facebook, Instagram, WhatsApp.
• Own the full content and communications function: product launches, KYC activation, governance messaging, and ecosystem narrative across six social platforms and international markets. Contributed to whitepaper development and platform positioning strategy.

Feb 2008 – Oct 2010 · 2 yrs 8 mos · Rawalpindi · On-site

• Owned training delivery and quality assurance for a large-scale contact centre operation. Built coaching frameworks, designed KPI-driven performance improvement plans, and led call monitoring programmes that elevated service quality across the unit.
• Delivered cross-functional process improvement initiatives and produced operational analytics for senior management decision-making. Early career foundation in data-driven performance management, team leadership, and organisational standards governance.

Oct 2007 – Mar 2008 · 5 mos · Islamabad, Pakistan · Hybrid

• Early career in telecoms sales. Drove new business acquisition, managed client quotations, and contributed to customer retention strategies within a fast-paced, target-driven environment.

Mar 2007 – Oct 2007 · 7 mos · Islamabad, Pakistan

• First leadership role. Managed front office operations, event pricing, cash reconciliation, and staff supervision for a hospitality group. Built foundational skills in customer service, revenue management, and operational coordination.