Tanatswa Bhasera

Product Manager

Harare, Zimbabwe5 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Expert in machine learning and AI-driven solutions.
Proficient in managing IT systems and technical support.
Strong background in data analysis and big data analytics.

Stackforce AI infers this person is a Machine Learning and IT Support Specialist with a focus on AI and data-driven solutions.

Contact

Skills

Core Skills

Technical SupportMachine Learning

Other Skills

IP PBXData ScienceBig Data AnalyticsKnowledge EngineeringTechnical AssistanceIT ServicesSoftware ConstructionOffice 365NetworkingPresentationsPurchase OrdersSoftware as a Service (SaaS)ProgrammingHTMLDisaster Recovery

About

Currently contributing as an Information Technology Administrator at Victoria Foods, an IT Support Specialist at Oilick Technologies, and a Machine Learning Specialist at Global Network Point, where expertise in knowledge engineering, technical assistance, and machine learning is applied across diverse projects. These roles involve managing IT systems, developing machine learning algorithms, and collaborating across teams to deliver impactful solutions. Pursuing a Bachelor of Science (Hons) in Information Technology at Chinhoyi University of Technology, complemented by an Advanced Professional Certificate in Artificial Intelligence and Big Data Analytics from the Zimbabwe Centre for High Performance Computing. Dedicated to leveraging technical skills and continuous learning to drive technological advancements and improve operational efficiency.

Experience

5 mos

Total Experience

5 mos

Average Tenure

5 mos

Current Experience

Victoria foods

2 roles

Information Technology Administrator

Jan 2026 – Present · 4 mos · Harare, Zimbabwe

Information Technology Intern

Sep 2024 – Dec 2025 · 1 yr 3 mos · Harare, Zimbabwe

Responsibilities
1. User management, including identifying and resolving system and user errors, creating new accounts, and addressing password-related issues.
2. Act as the first point of contact for IT issues, troubleshooting, and resolving problems when feasible.
3. Manage and monitor all network devices, including firewalls, routers, switches, storage area networks (SANs), and VoIP/PBX systems.
4. Coordinate with external support companies and service providers.
5. Conduct quality assurance testing across various systems, platforms, and devices to ensure adherence to accessibility guidelines.
6. Implement cybersecurity protocols to safeguard systems.
7. Provide IT training to newly hired employees on advanced technical procedures and system usage.
8. Test, evaluate, and facilitate the rollout of new applications or updates.
9. Maintain an inventory of ICT equipment, hardware, and software, ensuring sufficient supply, functionality, and accurate documentation in collaboration with relevant staff.
10. Verify that all software licenses are compliant and current.
11. Stay informed about the latest IT technologies and maintain a knowledge repository.
12. Perform database administration tasks, such as managing backups and restorations.
13. Configure and maintain applications and user devices, delivering timely technical support and guidance to ensure proper access to business data and information.
14. Engage in the creation of the IT acceptable use policy.
15. Ensure IT infrastructure security, encompassing both software and physical aspects.
16. Monitor internet and email usage to ensure compliance with company standards.
17. Assist colleagues with diagnosing and resolving software and hardware issues, both on-site and remotely.

IP PBXTechnical Support

Oilick technologies

IT Support Specialist

Jan 2026 – Present · 4 mos · Harare, Zimbabwe · Remote

Technical Support

Global network point

2 roles

Machine Learning Specialist

Dec 2025 – Present · 5 mos · Harare, Zimbabwe

° Designing and developing ML models and algorithms
° Training and testing models using large datasets
° Evaluating and refining model performance
° Deploying models in production environments
° Collaborating with cross-functional teams to integrate ML solutions
° Staying up-to-date with latest ML trends and technologies

Machine Learning Intern

Sep 2025 – Dec 2025 · 3 mos · Harare, Zimbabwe

° Data Handling: Cleaning, organizing, and transforming raw data (preprocessing) and creating relevant features (feature engineering) for model training.
° Model Development: Assisting in building, training, and evaluating ML models using various algorithms (regression, etc.).
° Algorithm Support: Helping implement and adapt algorithms for business needs, often with frameworks like TensorFlow or PyTorch.
° Testing & Debugging: Identifying patterns, testing models, and debugging code to ensure accuracy and efficiency.
° Collaboration: Working with senior engineers, scientists, and cross-functional teams to integrate ML models into products.
° Research: Researching new AI trends and technologies to help the team stay current.
° Deployment: Supporting the process of moving models from development to production.

Big Data AnalyticsMachine Learning