Tanya S.

Associate Consultant

Hyderabad, Telangana, India2 yrs 7 mos experience

Highly Stable

Key Highlights

Expert in translating customer experience data into insights
Published author in international journals
Strong technical foundation in analytics and strategy

Stackforce AI infers this person is a data-driven consultant specializing in customer experience and analytics in a B2B environment.

Contact

Skills

Core Skills

Customer Experience ConsultingProgram ManagementData AnalysisData VisualizationResearchOptimization

Other Skills

HubSpotKey Performance IndicatorsCustomer JourneysCustomer ExperienceStrategic PlanningStakeholder ManagementCustomer InsightSoftware DevelopmentProject ManagementData ScienceTableauAlteryx BI + Visualization SolutionsCommunicationMarketingNegotiation

About

Currently an Associate at Bain & Company’s NPS Prism, I work at the intersection of analytics and strategy, helping global clients translate customer experience data into actionable insights. A computer engineering and business graduate from Thapar Institute of Engineering and Technology, I bring a strong technical foundation that has evolved into a passion for solving business problems, mentoring teams, and driving innovation. Alongside my professional journey, I have published research in an international Elsevier journal and led cross-functional initiatives.

Experience

2 yrs 7 mos

Total Experience

2 yrs 7 mos

Average Tenure

Current Experience

Bain & company

3 roles

Associate

Promoted

Apr 2025 – Feb 2026 · 10 mos · Gurugram, Haryana, India

Leading client engagements as a product expert for Bain’s in-house customer experience consulting service (NPS Prism); responsible for delivering data-driven insights, managing analyst capacity, and mentoring team members to ensure high-quality outcomes.

Program ManagementHubSpotCustomer Experience Consulting

Analyst

Jul 2023 – Apr 2025 · 1 yr 9 mos · Gurugram, Haryana, India

Supported client projects by analysing large-scale customer experience data, designing dashboards and visualisations, and generating insights that shaped strategic decisions for global financial services clients.

HubSpotCustomer Experience ConsultingData Analysis

Intern

Jan 2023 – Jun 2023 · 5 mos · Gurugram, Haryana, India

Key Performance IndicatorsCustomer Journeys

Mahindra group

Data Science Intern

Jan 2022 – Jun 2022 · 5 mos · Mumbai, Maharashtra, India

Delivered strategic insights at Mahindra Group by optimising resource allocation for a subsidiary (Aquasail), improving ESG data visibility across 22 companies, and enabling cost savings through raw material price forecasting (Mahindra Lifespaces) during COVID volatility.

Data AnalysisData Visualization

Thapar institute of engineering & technology

Research Intern

Feb 2020 – Jun 2021 · 1 yr 4 mos · Patiala, Punjab, India

Worked as a research intern during college, where I co-authored and published 5 research papers across reputed international publishers including Elsevier, CRC Press, and Wiley. My work spanned diverse areas such as IoT in education, big data for smart energy systems, motor drive optimisation, and biomedical applications, with one paper being presented at an international conference.

ResearchOptimization