Tanya Thakur

Operations Associate

Noida, Uttar Pradesh, India1 yr 9 mos experience

Key Highlights

Expert in data analysis and visualization.
Proven track record in optimizing business operations.
Strong collaboration skills in cross-functional teams.

Stackforce AI infers this person is a Data Analyst with a focus on E-commerce and operational efficiency.

Contact

thakurananya65@gmail.com LinkedIn

Skills

Core Skills

Data AnalysisReportingData Visualization

Other Skills

Supply Chain ManagementGoogle SheetsDashboardingMicrosoft ExcelMicrosoft OfficePresentation SkillsData CleaningTeamworkAttention to DetailExcelDAXDashboard BuildingMicrosoft Power QueryPivot TablesBusiness Understanding

About

Hi, I’m Tanya Thakur, a data-focused professional with 2.5 years of experience in analytics and operations. I’ve worked as a Senior MIS Analyst, where I supported business decisions through data analysis, reporting, automation and dashboards. I enjoy working with data to simplify complex information and deliver insights that add real business value. Moreover, explore my portfolio to witness the projects that I have undertaken and the value that I can add to your team. 𝐓𝐨𝐨𝐥𝐬 𝐚𝐧𝐝 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐞𝐬 𝐈 𝐰𝐨𝐫𝐤 𝐰𝐢𝐭𝐡: ➠ Advanced Excel ➠ SQL ➠ Power BI 𝐌𝐲 𝐅𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐀𝐫𝐞𝐚𝐬: ➠Data Manipulation – Excel ➠Database Management – SQL ➠Data Visualization - Power BI ➠Reporting & Dashboarding: Creating impactful dashboards that tell a story Contact: Let's connect and explore how my skills and experience can contribute to your data-driven goals. Reach out to me at thakurananya65@gmail.com

Experience

1 yr 9 mos

Total Experience

11 mos

Average Tenure

Current Experience

Flipkart

Senior Management Information System Analyst

Aug 2024 – Jul 2025 · 11 mos · Bengaluru, Karnataka, India · On-site

Designed and implemented real-time hourly performance reports across India, focusing on critical KPIs such as-
Customers order on time (COT)
Stores order on time (SOT)
Last Mile order on time (LOT)
SLA
Instant Handover (IH)and AOV.
Conducted comprehensive root cause analysis to address operational disruptions, mitigating order losses during workforce strikes.
Collaborated with cross-functional teams to streamline daily operations in a dynamic and fast-paced Quick Commerce environment.
Enhanced inventory accuracy by analyzing short pick reports, leading to targeted supply chain adjustments and improved stock management.
Maintained and updated an hourly dashboard tracking KPIs such as COT%, SOT%, LOT%, Deep Pain%, 90th Percentile, and Order Metrics, facilitating real-time performance monitoring and data-driven decision-making.

Supply Chain ManagementGoogle SheetsData AnalysisReporting

Careers360

Data and Operations

Apr 2024 – Aug 2024 · 4 mos · Gurugram, Haryana, India · On-site

Interncareer

Power BI Developer

Dec 2023 – Jan 2024 · 1 mo · Remote

Microsoft ExcelMicrosoft Office

Accenture

Data Analytics and Visualization

Jul 2023 – Aug 2023 · 1 mo · Remote

Key Highlights:
✅ Project Understanding
✅ Data Cleaning & Modelling
✅ Data Visualization & Storytelling

Data VisualizationPresentation Skills

Tech mahindra ltd.

Associate

Jun 2022 – May 2023 · 11 mos · Noida, Uttar Pradesh, India · Remote

Visualized customer service metrics using Excel, including average FRT and ART, resulting in a 15% reduction in response time through process optimization.
Developed comprehensive Excel dashboards to track key performance indicators such as quality score and productivity, ensuring real-time performance monitoring and improvement.
Tracked and analyzed client escalations with Excel, identifying patterns and root causes, leading to a 20% decrease in escalations through targeted improvements.
Achieved a 10% increase in average productivity by implementing data-driven strategies based on thorough analysis of support metrics in Excel and SQL.

TeamworkAttention to DetailData AnalysisData Visualization