Tarun Garg

Associate Consultant

Gurugram, Haryana, India7 yrs 5 mos experience

Key Highlights

Expert in Salesforce implementations and customer experience analysis.
Proven track record in managing cross-functional teams.
Strong focus on delivering tailored solutions for clients.

Stackforce AI infers this person is a Salesforce Consultant specializing in B2B and B2C solutions.

Contact

Skills

Core Skills

Salesforce Revenue CloudConsultingSalesforce LightningProject ManagementProduct ManagementAgile MethodologiesMarketing

Other Skills

Business AnalysisCustomer Experience AnalysisSalesforce Sales CloudSalesforce CPQAdministrationCustomer Relationship Management (CRM)Stakeholder EngagementProject TeamsB2CBusiness RequirementsBusiness-to-Business (B2B)Salesforce B2C CommerceMicrosoft AzureTeamworkBusiness Process Improvement

About

As a Principal Consultant at Genpact, I specialize in Revenue Cloud, CPQ, and Sales Cloud implementations, collaborating with international clients to analyze their business needs and deliver strategic, tailored solutions. With a strong focus on customer experience analysis, I ensure alignment with client goals through continuous interaction and support. With over seven months in my current role and prior experience as a Delivery Specialist and Assistant Manager, I have honed my expertise in Salesforce platforms, including customization and data integrity. My commitment to enhancing client operations and facilitating team collaboration reflects my passion for driving impactful results in dynamic business environments.

Experience

7 yrs 5 mos

Total Experience

1 yr 3 mos

Average Tenure

9 mos

Current Experience

Genpact

Principal Consultant

Aug 2025 – Present · 9 mos · Gurugram, Haryana, India · Hybrid

Collaborated with international clients to analyze business needs and provide tailored solutions.
Specialized in Revenue Cloud, CPQ, and Sales Cloud implementations to enhance client operations.
Engaged in continuous client interaction to ensure alignment and satisfaction with project outcomes.

Business AnalysisCustomer Experience AnalysisSalesforce Revenue CloudConsultingSalesforce Sales CloudSalesforce CPQ+1

Warpdrive tech works

Delivery Specialist

Jan 2024 – May 2025 · 1 yr 4 mos · Gurugram, Haryana, India · On-site

In my role as a Delivery Specialist at WarpDrive Tech Works, I oversee Salesforce implementation projects for clients, ensuring successful delivery by managing resources and timelines. I also configured and customized Salesforce to meet business needs, maintaining data integrity throughout the process. Additionally, I managed cross-functional teams, fostering collaboration and enhancing team proficiency.

Customer Relationship Management (CRM)Salesforce LightningProject ManagementStakeholder EngagementProject TeamsConsulting+1

Delhivery

2 roles

Assistant Manager

Nov 2021 – Dec 2023 · 2 yrs 1 mo

▪ Work as a Product Manager on Azure DevOps and a Scrum Master using Agile Methodologies.
▪ Coordinate sprints, retrospective meetings, and daily stand-ups.
▪ As a Certified System admin in Salesforce responsible for handling the Salesforce development/ API integration. Work on Salesforce Einstein Analytics/Tableau CRM for analytics and reporting.
▪ Led the end-to-end implementation of the Inside Sales tech process through Salesforce and Ozonetel CTI integration – setup work queues and creation of Team Performance Analytics in Tableau CRM and Dashboards.
▪ Work with SENIOR management in analyzing problems, providing solutions, recommending corrective action, and implementing solutions.
▪ CRM tool (Salesforce) for the sales team to help them manage the pipeline, increase visibility and save time in overall account management and lead generation.
▪ Manage a team of developers, including work assignments & ensure best-in-class Ul's
are developed and maintained
▪ Create and manage workflows of all the data flowing in & out of the CRM

Salesforce LightningB2CProduct ManagementProject ManagementAgile MethodologiesBusiness Requirements+9

Intern

Aug 2021 – Nov 2021 · 3 mos

▪ Manage the Campaigns, Workflows of the Salesforce Pardot for lead enhancement for SME
▪ Manage the onboarding, maintenance, workflows, and other routine tasks of B2B and B2C
▪ Coordinate with cross teams for evaluation and completion of new development requests in salesforce
▪ Analyse data using SQL, Excel, and Tableau to work efficiently at scale

TeamworkBusiness Process Improvement

Fair trade forum-india

Marketing Officer

Feb 2021 – Aug 2021 · 6 mos · Delhi, India

▪ Developing and executing 360-degree marketing support to develop and accelerate Fair Trade Forum
India's endeavors through member organizations, CSOs, and producers' organizations of artisans.
▪ Responsible for tapping and facilitating marketing opportunities (local, national and international) for the member organizations/ CS0s/ POs as well as building brand, credibility, awareness, and associations in the market for the FTFI and its member organizations.
▪ Organize online and in-person exhibitions and collaborate with other stakeholders. Assist content team with campaigns and calendars.
▪ Tapping up business opportunities for the artisans' produces and creating B2B and B2C value chains.
▪ Conducting marketing research, business gap analysis, and other relevant studies.

Social Media AdvertisingSocial Media MarketingProduct ManagementNew Business DevelopmentBusiness RequirementsSocial Media+4