Tausif Qureshi

CEO

Mumbai, Maharashtra, India11 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led a team of 40 to achieve 100% customer satisfaction.
  • Implemented processes that improved workshop efficiency.
  • Managed spare inventory and warranty claims effectively.
Stackforce AI infers this person is a senior leader in the automotive service industry with a focus on operations and team management.

Contact

Skills

Core Skills

Operations ManagementTeam Management

Other Skills

AftersalesAutomotiveAutomotive PartsBusiness DevelopmentContinuous ImprovementCustomer Relationship Management (CRM)Customer SatisfactionCustomer ServiceDealer ManagementEfficiency ImprovementEngineeringLeadershipManufacturingMechanical EngineeringProduct Development

About

Currently working as a General Manager-service, at Satyam Motors pvt ltd. -Handling the team of 40 people and 500 vehicle inflow with the 100% customer satisfaction. -Handling the whole workshop and at the same working to increase revenue, efficiency, productivity and grooming the team. -Also keeping the track for the spare inventory and maintaining the stock in the spare part. -Claiming warranty for the vehicle against in warranty and keeping the track of the failed parts and revenue. -Maintain the company psf to above 95%. -Maintaining the tools and equipment's track. -Handling the key account customer to there satisfaction level, on priority basis. - Implementing the new process in the workshop and grooming the team to follow to get the work smoothly and reduces the turn around time.

Experience

11 yrs 10 mos
Total Experience
3 yrs
Average Tenure
4 yrs 3 mos
Current Experience

Imprints infrastructure and logistics limited

2 roles

National Head-Maitenance

Mar 2022Present · 4 yrs 3 mos

Customer SatisfactionOperations ManagementTeam ManagementRevenue GrowthEfficiency Improvement

National Head-Maitenance

Mar 2022Present · 4 yrs 3 mos

Satyam motors pvt ltd

2 roles

General Manager

Aug 2019Aug 2022 · 3 yrs

Service Manager

Jun 2018Jul 2019 · 1 yr 1 mo

Kanchan motors pvt ltd.

Service Manager

Mar 2018May 2018 · 2 mos · Malegaon Area, India

Satish motors private limited

Assistant Manager

May 2016Feb 2018 · 1 yr 9 mos · Jalna Area, India

Sheetal motors pvt ltd

Service Advisor

May 2012Jul 2014 · 2 yrs 2 mos · Malegaon Area, India

Education

G.H.Raisoni Institute of Management and Research, Wagholi, Pune 412207

Bachelor of Engineering - BE — Mechanical Engineering

Jan 2012Jan 2016

Maharashtra State Board of Technical Education

Diploma in Mechanical Engineering — Mechanical Engineering

Jan 2009Jan 2012

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