Tejasvee Tandon — Program Manager

I’m a Program & Growth leader with 8+ years of experience across e-commerce, fintech, and SaaS (telematics), focused on building growth engines that scale without breaking unit economics. I started my journey at Blinkit (then Grofers), working closely with operations and supply-chain teams to improve customer experience and repeat rates. Since then, I’ve grown into roles where I own end-to-end growth programs- from GTM and sales channel build-out to pricing, incentives, and governance. Most recently at Wheelseye, I’ve been leading sales and operator-acquisition programs across multiple states: - Drove 17% MoM growth in transacting operators and 200%+ MoM growth in new categories - Scaled flagship products (GPS Pro, Diesel Sensor) with 140%+ growth through focused GTM and training - Designed pricing and incentive policies that reduced CAC by ~20% MoM while protecting margins - Built governance and validation frameworks that enabled PAN-India scale without leakage Before that, at Udaan, I built a remote sales channel from 0 to ₹30Cr/month, launched new categories, and led CX automation and process redesign that improved C-SAT by 30% and reduced turnaround times by 50%. What I care about: - Building repeatable, scalable growth (not one-off spikes) - Balancing speed with disciplined growth that lasts - Working with teams that value ownership, clarity, and high standards I’m particularly excited about roles in Growth, Sales Ops, Program Leadership, and GTM, especially in businesses where scale, complexity, and customer obsession intersect. If you’re building something ambitious and need someone who can grow it and operationalize it, happy to connect.

Stackforce AI infers this person is a SaaS and E-commerce growth leader with expertise in scaling operations and sales.

Location: New Delhi, Delhi, India

Experience: 10 yrs 5 mos

Skills

Sales Management
Program Management
Operational Strategy
Business Development
Business Transformation
Strategic Consulting

Career Highlights

Drove 200%+ MoM growth in new categories.
Built a remote sales channel generating ₹30Cr/month.
Achieved 142% growth in flagship product sales.

Work Experience

WheelsEye

Program Manager Sales Growth (1 yr 11 mos)

udaan.com

Program Manager (1 yr 2 mos)

Process Excellence Manager (8 mos)

GigIndia

Associate Manager (11 mos)

Career Break

Professional development (1 yr 11 mos)

Paytm

Team Lead Category Management (1 yr 1 mo)

Cbetter Consulting Services

Operations Manager (1 yr 11 mos)

Blinkit

Senior Executive (11 mos)

Education

Master of Business Administration - MBA at Jaipuria Institute of Management

Bachelor of Technology - BTech at Rajasthan Technical University

Tejasvee Tandon

Program Manager

New Delhi, Delhi, India10 yrs 5 mos experience

Most Likely To Switch

Key Highlights

Drove 200%+ MoM growth in new categories.
Built a remote sales channel generating ₹30Cr/month.
Achieved 142% growth in flagship product sales.

Stackforce AI infers this person is a SaaS and E-commerce growth leader with expertise in scaling operations and sales.

Contact

tejasvee.tandon@gmail.com LinkedIn

Skills

Core Skills

Sales ManagementProgram ManagementOperational StrategyBusiness DevelopmentBusiness TransformationStrategic Consulting

Other Skills

Data AnalysisCross-functional CoordinationBusiness Process ImprovementTrainingLeadershipTeam BuildingStakeholder ManagementSQLOperations ManagementCustomer ExperienceAutomationBudget ManagementProject ManagementStrategic InitiativesDigital Transformation

About

Experience

10 yrs 5 mos

Total Experience

1 yr 6 mos

Average Tenure

1 yr 11 mos

Current Experience

Wheelseye

Program Manager Sales Growth

Jul 2024 – Present · 1 yr 11 mos · Gurugram, Haryana, India

Piloted operator acquisition and sales growth focused on large-fleet operators (>5 Vehicles, LFO) and non-truck operators, achieving a 17% MoM increase in transacting operators (553 to 649) and 200%+ MoM growth in non-truck LFO sales, establishing a scalable revenue acquisition lever.
Built governance and quality controls framework (visit cadence, attendance norms, and TL-led validation + central audits), reducing incorrect/fraudulent New-LFO onboarding from ~56% to ~32% and improving fleet size data accuracy by ~12 percentage points, creating a repeatable model for PAN-India rollout.
Scaled flagship product sales (GPS Pro & Diesel Sensor) via GTM, training, and daily sales cadence, achieving 142% growth, and active sales exec adoption rose from 17% to 42% within a month.
Owned policy strategy for new product launches (incentive, discount guardrails, eligibility); partnered with Analytics and Sales Ops to improve unit economics and deliver ~20% MoM CAC reduction, protecting margins.

Sales ManagementProgram ManagementData AnalysisBusiness DevelopmentCross-functional Coordination

Udaan.com

2 roles

Program Manager

Jan 2023 – Mar 2024 · 1 yr 2 mos · Bengaluru, Karnataka, India

Built a remote sales channel (0 to 150+ associates) that scaled revenue to INR 30 crore/month and contributed 20% of non-food GMV (Electronics, Lifestyle, GM).
Scaled the remote sales to 1 Lakh customers with 55% repeat rate, operating in parallel to the offline channel.
Developed a sales prediction model using multiple customer and transaction data points, driving a 12% uplift in sales.
Launched a phone brand within the category, achieving INR 2 crore revenue within 6 months.
Redesigned returns workflow and implemented auto-approvals, reducing TAT by 50% (48 to 24 hours).

LeadershipTeam BuildingBusiness DevelopmentStakeholder ManagementProgram Management

Process Excellence Manager

Apr 2022 – Dec 2022 · 8 mos · Bengaluru, Karnataka, India

Implemented IVR and chatbot automation, reducing contact volume by 40% while improving contact-centre efficiency and SLA adherence.
Drove CX process transformation, improving C-SAT by 30% across voice, chat, and in-app channels.
Institutionalized self-service adoption through app UI changes and audio-visual FAQs, reducing call/chat traffic via app visits by 36% within 2 months.
Launched query prediction models to reduce manual intervention by 30%, improving response consistency and governance.

SQLCross-functional CoordinationBusiness TransformationProgram ManagementOperations Management

Gigindia

Associate Manager

May 2021 – Apr 2022 · 11 mos · Pune, Maharashtra, India · Remote

Delivered multi-client workforce and operations programs for clients, including Amazon Flex, Pine Labs, Tata Power, and ICICI Bank.
Managed 100+ associates and ensured SLA adherence across projects, generating INR 1+ crore monthly revenue.
Led cross-functional coordination between clients, operations, and workforce partners to ensure on-time delivery and SLA compliance.
Implemented cost optimization strategies to save INR 5 lakh+ in cost efficiencies through process improvements.

Business DevelopmentStrategic ConsultingBudget ManagementOperational Strategy

Career break

Professional development

May 2019 – Apr 2021 · 1 yr 11 mos · New Delhi, Delhi

MBA @ Jaipuria Institute of Management
Elected Vice President, Academic & Research Committee
Led a core team of 5, organized 3 speaker sessions & 7 workshops on Excel, SQL, Research, and communication
Achieved 150+ registrations for first-ever Research conference, a 2-day offline event covering paper & case presentations, & panel discussions
Published 2 papers on COVID-19's impact on E-commerce & food behavior & consumption.

Paytm

Team Lead Category Management

May 2018 – Jun 2019 · 1 yr 1 mo · Noida, India

Led offline payments expansion for the entertainment category across 800+ multiplexes and cinemas.
Increased category revenue from INR 15 crore to INR 60 crore (4× growth) while expanding GMV share to 7% of offline business.
Devised multi-tiered campaigns that drove customer participation from 20% to 45%.

Cross-functional CoordinationBusiness DevelopmentSales ManagementBudget Management

Cbetter consulting services

Operations Manager

Jun 2016 – May 2018 · 1 yr 11 mos · Jaipur, Rajasthan, India

Directed digital transformation for 7 clients across e-commerce and digital campaigns, driving INR 3 crore in cumulative revenue growth.
Executed event operations for large-scale events with over 50K attendees, including JLF, Nasscom, and Raj Digifest.

Cross-functional CoordinationStrategic InitiativesBudget ManagementOperational StrategyStrategic Consulting