Thom Rimmer — CEO
I’m a design leader, but also a builder at heart. For close to 20 years, I’ve been creating products, scaling high-performing teams, and turning design into a strategic lever for growth. I lead from the front, hands-on, fast-moving, and deeply collaborative. I build teams that scale, unlock talent, and deliver work that matters. I work across disciplines to solve hard problems and bring clarity where it’s messy. I don’t just champion design, I embed it into the company’s DNA. I drive design maturity by proving its business value, building systems that scale, and shifting design from a function to a mindset. Today, I lead Product Design at Intercom—spanning Web, Growth, Core Product, and our Design Infrastructure team. For the past decade, I’ve worked remotely across agency and SaaS, leading distributed teams across product, industrial, brand, content design, and research. I’ve built new products from 0→1 and helped transform legacy SaaS into AI-first platforms.
Stackforce AI infers this person is a SaaS Product Design Leader with expertise in AI integration and cross-functional team management.
Location: Southport, England, United Kingdom
Experience: 15 yrs 8 mos
Skills
- Product Design
- Ai Integration
Career Highlights
- 20 years of experience in product design leadership.
- Expert in scaling high-performing design teams.
- Proven track record in AI-first product transformation.
Work Experience
Intercom
VP of Product Design (8 mos)
Senior Design Director (1 yr 5 mos)
Design Director (1 yr 9 mos)
Hudl
Senior Design Director (1 yr 1 mo)
Design Director (2 yrs 8 mos)
Lead Designer (1 yr 3 mos)
Product Design Lead (1 yr 4 mos)
Product Designer (10 mos)
Motionlab
Head of Creative Technology (1 yr 11 mos)
Senior Designer (2 yrs 10 mos)
Education
Scrum at Scrum.org
Bachelor of Applied Science (BASc) at University of Lancashire
