Oct 2018 – Mar 2023 · 4 yrs 5 mos

• Led end-to-end product lifecycle management for assessment platforms, ensuring compliance with state and district-level education policies.
• Defined and executed product roadmaps and backlogs, incorporating data analytics to enhance K-12 digital learning experiences.
• Conducted quantitative and qualitative market research, translating insights into product features and business recommendations.
• Led cross-functional teams, including engineers, designers, and analysts, to develop scalable SaaS platforms that improved user engagement.
• Managed customer experience and retention, reducing churn and improving stakeholder satisfaction through optimised platform usability.
• Acted as a key contributor in presales and project implementation, supporting sales teams with product demos, estimations, and business proposals.
• Worked closely with AI and data science teams to integrate adaptive learning models and predictive analytics into assessment tools.
• Led the development and launch of a statewide online testing platform that processed 400,000+ student assessments annually.
• Key Achievements:
• Developed an Assessment platform used by 200K+ students, handling 2M+ assessments.
• Successfully delivered learning platforms for global clients, improving user adoption rates by 25%.

Mar 2016 – Sep 2018 · 2 yrs 6 mos

Jul 2012 – Mar 2016 · 3 yrs 8 mos · Mumbai Metropolitan Region

• Key Responsibilities:
• Project Initiation – Understanding the requirements, project scope, setting up the project, project kickoff, defining productivity metrics and process.
• Project Execution – Facilitates scrum planning ceremony, Resource planning, status reporting, task planning, clarifying doubts, customer interactions, motivating the team to perform, risk identification and mitigation
• Project Control – Monitoring productivity metrics, deviations in plans and scope, quality metrics
• Project Closure – Identifying best practices, documenting matrices, documenting and sharing triumphs and tragedies in a project

Mar 2011 – Jun 2012 · 1 yr 3 mos · Mumbai

• Key Responsibilities:
• Concerned with Project management and liable for making suitable decisions
• Involvement in analysis to provide the system real 360 degree view
• Recognizing the Work Package
• Formulating requirement Traceability Matrix for the application
• Accountable for Use case and Requirement writing of functionality
• Involvement in Elicitation

May 2010 – Jul 2010 · 2 mos

• Developing the Business Model for IBM Rational product SEED program