Dec 2021 – May 2024 · 2 yrs 5 mos · Bengaluru, Karnataka, India

• As the global leader for Product design and UX, I set up an enterprise design practice for this dotOne (execute at 1 in a 1000 level) new category creator. Built a category-first enterprise design system that powers more than a dozen B2B products offered by this unicorn.
• HighRadius is one of the fastest growing FinTech software companies in the world. We offer cloud-based Autonomous Software for the Office of the CFO. We have helped over 700 leading companies worldwide to transform their:
• 1. Order to cash
• 2. Treasury
• 3. Record to report processes
• Customers include:
• 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey’s and many more.

Aug 2017 – Dec 2021 · 4 yrs 4 mos · Bengaluru Area, India

• Head DesignOps, delivery and cater to clientele worldwide. Lead an award-winning, cross disciplinary team of Designers, Researchers and Strategists. My KRA spans delivery, pre-sales, sales and global consulting activities across a plethora of design-led transformation projects (Products, services, platforms, systems and spaces). I actively engage, train, develop and support design teams across projects.

Sep 2015 – Jan 2017 · 1 yr 4 mos · Bengaluru Area, India

• Driving Multi, Omni-channel eXperiences for NNNow.com, the omnichannel platform from Arvind, a multi-billion dollar retail and lifestyle behemoth. Designed numerous journeys across the retail eco-system (bricks to clicks and vice versa). Consumer and business versions of Web, Mobile, Tablets and kiosk experiences.
• Conceptualized, designed and deployed Measurement 2.0, a one of its kind measurement platform for bespoke clothing.

May 2014 – Oct 2015 · 1 yr 5 mos · Boston, San Francisco and Bangalore

• Scaled up a boutique agency for digital experiences. Helped numerous industry behemoths to augment and expand their "x" factor across the digital eco-system: Standard devices to mobile to sensors and beyond.

Jul 2011 – May 2014 · 2 yrs 10 mos · Bangalore, Kolkata

• Led 4 different product-lines, spawned a new enterprise-grade product for MS SharePoint, ran an independent consulting arm and catered to the data visualisation needs of 28,000+ customers and 800,000+ developers across 118 countries.

Aug 2008 – May 2010 · 1 yr 9 mos · India, US

• Led platform experience and service ecosystem design. A Social business, we founded VayuGrid to address the core challenge of Fragmentation of renewable (non-edible) marginalized supply chains, which is the key to sustainable and inclusive growth around renewables and non-edible biofuels. Following the success of the first POC of few acres communities around our model in the state of Maharasthra (India) we replicated a 1,000 acre community in the state of Karnataka (India).
• As a team we set out to address key challenges that impact Agriculture, Marginalized communities and their development around arid/semi-arid/unused & intercropping land & Rural community development, via a renewables based for-profit inclusive market driven model in India, with demand side Community2B/B2B/B2G and B2Community markets for distributed agriculture energy, transportation, industrials and derivate markets.

Jun 2008 – Dec 2013 · 5 yrs 6 mos · Bengaluru Area, India

• Built a patent pending software security platform powering multi-factor authentication across the BFSI channels.

Jun 2007 – Jul 2008 · 1 yr 1 mo · USA, Bangalore, Pune

• Headed all things UX across the globe. Built a team from scratch. Re-architected the user experience for entire product portfolio. Worked with dozens of F500 firms. Won the global recognition award...

Jul 2006 – Jul 2007 · 1 yr

• Built, Mentored and Headed the UX arm of the organization across the globe. Part of Aztecsoft Labs leadership; Strategic Business Dev Group and the Technology Solutions Group. KRA's spanned across Pre-sales, Consulting, Engineering and New business, account acquisition.

Jan 2005 – Present · 21 yrs 5 mos · Bengaluru Area, India

Dec 2004 – Jul 2006 · 1 yr 7 mos

• Headed the entire spectrum of User Experience, Product management initiatives.Thrived in a team-oriented environment, developing actionable insights to solve complex design problems which in turn created meaningful experiences and therby impacted the bottomline - better business results! Energized by developing end-user insights. Adept at giving FORM to FORMLESS entities and synthesise wide-ranging research findings to unleash engaging design frameworks.

Sep 1999 – Dec 2004 · 5 yrs 3 mos

• Liqwid Krystal is one of the top 6 Innovative ICT companies in India (endorsed by NASSCOM)
• Complete ownership of Interface and Design initiatives, spanning across Software Products, Web Applications, e-Learning modules, new and conventional media design.

Jan 1998 – Sep 1999 · 1 yr 8 mos

• Headed the Web and multimedia divisions. Key roles included analysis and design of a number of projects. Was the one-point interface between the client and the development team. Created policies and goals for the content development function, provided technical leadership and business expertise to bridge the gap between all functions, as well as driving the definition of all product offerings by translating customer needs and technology direction into requirements specifications.

Jan 1997 – Dec 1997 · 11 mos

• Extensive hands-on responsibilities spanning information design, usability analysis, user interfaces, branding, project management, product and design documentation.

Jan 1995 – Present · 31 yrs 5 mos · Bengaluru Area, India

• Full-cycle UX, CX, SD consulting