Feb 2024 – Jun 2025 · 1 yr 4 mos

• I lead UX strategy and design for the Risk & Compliance platform — Disputes, Limitations, Holds, and RCM, balancing user protection with seamless, frustration-free experiences. I drive initiatives and collaborate with cross-functional teams like product, engineering, research, and leadership to deliver end-to-end user-centric experiences.

Dec 2020 – Feb 2024 · 3 yrs 2 mos

• Previously, collaborated on design foundations for PayPal AI, crafting scalable patterns and micro-interactions that catalyzed the development of AI-driven customer service solutions. I also designed and optimized internal tools to empower customer support teams, enhancing efficiency and resolution management workflows.

Jul 2020 – Dec 2020 · 5 mos · Bengaluru, Karnataka, India

• I collaborated on Osmo Projector Pro App, an award-winning tool that empowered teachers to conduct remote classes during the pandemic; finalist for the 2021 EdTech Digest Award in the “New Product or Service” category.
• Led design for Osmo 1:1 live classes, a key initiative that evolved into the broader Osmo Live and eventually to Byju's classes platform.

Oct 2018 – Jul 2020 · 1 yr 9 mos · Bengaluru, Karnataka, India · On-site

• I led the design for core mobile experience across the iOS and Android platform.
• I orchestrated the development of a modular and comprehensive design system, harmonizing visual and interaction patterns across the ecosystem.
• I also designed an app for LaundryAnna and oversaw production specs & facilitated design reviews with stakeholders. Some of the other high-impact projects include the iOS app redesign, QCash implementation, and test-drive for QuikrCars, AtHomeDiva, Cross-Category recommendation system, etc .

Jan 2018 – Jul 2018 · 6 mos · Bengaluru Area, India

• My work at Elementora included creating wireframes, screen flows, navigation models, visual design, high-fidelity mockups, and usability testing. Being the only designer at Ele, I was given an opportunity to wear multiple hats for visual, interaction, research, and social media marketing. With a better app design and a better social media strategy, I helped to accelerate user acquisition and improved user engagement significantly.

May 2017 – Dec 2017 · 7 mos

• I led the design side of the Neco Finance Group, including exploring the realms of design through a multitude of innovative and exciting platforms. App Design, Website design, brand identity and presentations have been key elements within the work. A great experience working for such an innovative company that works for a greener future.

Aug 2015 – Dec 2017 · 2 yrs 4 mos

• I have worked with startups like European Flight Simulator, BookShort, DocPulse, HeliumEdge, Neco Finance(Cryptocurrency) etc. It helped me gain insights to various user needs and business models. It also helped me improve my design process.