Sep 2017 – Apr 2020 · 2 yrs 7 mos · Sri Lanka · On-site

• Spearheaded branch-wide compliance operations (During the previous setting supported with accreditations for other branches; UK, Cambodia, India, BD, Pakistan, Turkey, China) by formulating and executing strategic frameworks that optimized internal processes and elevated quality standards.
• Designed and enforced internal control systems, supported by in-depth research and internal presentations to address critical compliance topics.
• Developed actionable compliance roadmaps to consistently meet regulatory benchmarks and operational KPIs across departments.
• Maintained strong, collaborative relationships with key government entities including BOI, CEA, Labor Department, and Department of Census & Statistics, ensuring regulatory alignment and timely approvals.
• Served as the primary management representative for high-stakes audits and sustainability certifications, including ISO 9001/14001, SMETA, Oeko-Tex, and environmental footprint assessments (Carbon, Waste, Water).
• Represented the company in international client compliance evaluations (Nike, MAX, NEXT, M&S, TESCO, Decathlon, Pep & Co), ensuring seamless audit performance and brand trust.
• Supported regulatory authorization projects by tracking emerging legislative developments and translating them into practical internal policy updates.
• Conducted strategic market research and analytics to uncover new business opportunities, customer segments, and product demand trends.
• Prepared, reviewed, and managed sales forecasts and revenue reports across monthly, quarterly, and annual cycles to support data-informed decision-making.
• Championed talent development through succession planning and retention strategies for high-potential roles and critical business functions acting as the senior consulting partner for the HR team.
• Led internal compliance reviews and risk assessments, delivering actionable insights and recommendations to executive stakeholders.

May 2016 – Sep 2017 · 1 yr 4 mos · Sri Lanka · On-site

• Developing and implementing HR strategies and initiatives aligned with the overall business strategy
• Bridging management and workforce relations by addressing demands, grievances and other ER issues
• Served as executive administrator to the CEO in coordinating cross company meetings, maintaining of communication logs, foreign investor related activities, act as the management representative for business meetings with clients of global nominated brands (i.e. NEXT, M&S, TESCO, Decathlon)
• Leading the teams in securing national level awards by analyzing the prevailing gaps and execution of new implementations within a short period of time to secure national level recognition. (i.e. National Business Excellence Award-NCCISL /Business Heroes – FCCISL)
• Assess training needs and gaps to apply and monitor training programs
• Ensure legal compliance and labour practices throughout human resource management
• Designed & drafted the layout process for HR management in house
• Served as executive administrator to CEO for coordination of meetings, maintain communication logs, coordinate investor relations activities, coordinate expense reporting and travel, and general activities as requested.
• Functioned as a strategic business advisor to the executive/senior management of each business unit or specialty group regarding key organizational and management issues.
• Manage functional support requirements of market development leads and sales campaign leads in the engagement of customers and the pursuit and capture of major sales opportunities

Jun 2015 – Dec 2015 · 6 mos · Sri Lanka · On-site

• Recommended and implemented effective employee relations practices to cultivate a positive employer–employee relationship and enhance overall employee morale.
• Collaborated with the management team to execute strategic SHRM initiatives, with a focus on talent acquisition, retention, and succession planning to meet both current and future workforce needs.
• Continuously reviewed and analyzed HR policies, programs, and practices, providing insights to plant management on industry developments while ensuring compliance with labor laws and compensation trends.

Jan 2013 – Jan 2015 · 2 yrs · Sri Lanka

• Lead the scoping, budgeting, and planning of audit proposals, ensuring alignment with client objectives and internal audit standards.
• Act as a key liaison between clients and internal teams to ensure seamless communication and fulfilment of compliance requirements, timelines, and audit deliverables.
• Provide expert guidance on regulatory compliance across quality (QMS), environmental (EMS), and sustainability frameworks, including ISO 9001, ISO 14001, and other industry-specific standards.
• Conduct comprehensive internal audits and gap analyses to evaluate operational risks, control deficiencies, and compliance with legal and regulatory mandates.
• Develop and implement Environmental Management Systems (EMS) and Quality Management Systems (QMS) tailored to organizational needs and strategic goals.
• Prepare, review, and update compliance documentation, including audit reports, permits, standard operating procedures (SOPs), and regulatory action plans.
• Design and deliver engaging compliance training programs for staff at all levels to foster a culture of accountability and continuous improvement.
• Support permitting processes and regulatory reporting, ensuring all submissions meet local and international environmental standards.
• Utilize data analytics to identify audit trends, risks, and improvement opportunities, driving business decisions and enhancing operational transparency.
• Stay current with evolving regulations and industry benchmarks to proactively mitigate compliance risks and recommend process improvements.
• Collaborate with cross-functional teams to develop internal control frameworks that improve audit readiness and reduce compliance-related exposures.
• Champion a proactive audit approach by integrating sustainability metrics, risk forecasting, and digital tools for real-time compliance monitoring.

Jan 2012 – Jan 2013 · 1 yr · Sri Lanka

• Managed end-to-end HR documentation processes including the preparation, coordination, and tracking of job descriptions (JD), job specifications (JS), performance records, and employee actions across all departments.
• Interpreted and implemented policy and procedural updates, ensuring all system-level changes were clearly communicated and effectively adopted within the organization.
• Oversaw the full-cycle recruitment process, including job postings, applicant screening, interview coordination, background checks, and participation in career fairs to attract top talent.
• Streamlined and monitored the employee performance review process, ensuring timely scheduling, progress tracking, and collaboration with management on staff development and training needs.
• Collaborated directly with the CEO to optimize partnerships with outsourced creative design teams and support brand consistency across all marketing initiatives and campaigns.