Dec 2021 – Jun 2023 · 1 yr 6 mos · Bangalore Urban, Karnataka, India

• Led a 100+ member pan India Performance Management Vertical. Scope was todeliver revenue benchmarks of new sales associates
• 1. Grow Total Revenue; FY23 revenue was INR 690 Mn (124% Y-o-Y growth)
• 2. Develop M2 Productive BDAs (>=3 Lac Rev by M2 end): 90% Y-o-Y growth (8.8K vs. 4.6K)
• 3. Led a central planning & execution team for sales programs both 0 to 1 & 1 to 100
• 4. Built a 35 member engagement team for improving lead conversion (grew to 3% from 1.5%)

Apr 2020 – Dec 2021 · 1 yr 8 mos

• Covid struck in Mar’20 and the Airtel D2C business model had to be rejigged from in-store to customer door step. Got the opportunity to delivery many firsts for Airtel.
• 1. Set up mobile postpaid home delivery model from scratch. Ramped up to 45K monthly acquisitions
• 2. Managed two call centres for online lead generation; with an annual budget of INR 15 mn
• 3. Co-created platform (Web & App) with product team; later used by 15K+ agents across LOB’s
• 4. Led broadband fulfilment (Apr’21-Nov’21): Responsible for 5k+ agents, 50K monthly acquisitions

Jan 2019 – Mar 2020 · 1 yr 2 mos

• 1. Led a team of 50+ employees across company owned retail stores in Delhi NCR
• 2. Delivered a 54% YoY growth in acquisitions; Highest in circle (circle avg at 3%)
• 3. Won all quarterly national championships in FY'20 (Rank 3-Q1, Rank 2-Q2, Rank 5-Q3 & Rank1-Q4)
• 4. Won coveted circle awards: Q3' 20 - Highest gross adds; Q4' 20 - Highest drop in M4 decay %

Jul 2017 – Dec 2018 · 1 yr 5 mos

• 1. Owned 15 national accounts with annual revenue of $1.4 mn across industries
• 2. Managed diverse product portfolio like connectivity, conferencing, IoT ,cyber security, DCMS
• 3. Nurtured strong CXO level connect and end-to-end account ownership
• 4. Won annual National Hall of Fame FY 18-19, for winning the largest deal in major accounts
• 5. Consecutively won 5 quarterly awards for large deals and competitor churn

May 2017 – Jun 2017 · 1 mo · Metro Manila, National Capital Region, Philippines

• Performance monitoring in Broadband marketing by identifying pain points & improvement opportunities in existing measures. Designed and deployed dashboards for acquisition, churn, upsell, flow-through & boosters

Jun 2016 – Apr 2017 · 10 mos

• Worked on multiple cross-functional stints as part of young leader program: B2C sales (Rural in Udaipur and Urban in Delhi); Acquisition customer experience in Delhi: B2C Prepaid marketing in Pune; Communication networks in Bengaluru; CSR in Bharti foundation Ludhiana

Apr 2015 – Jun 2015 · 2 mos · Jamshedpur, Jharkhand, India

• Excelled at two projects simultaneously. Was awarded TAS PPI – Director’s interview and highest final rating (1-Far exceeds all expectation) for performance.
• 1. Project Title: Optimization of Primary Collection & Transportation for Solid Waste Management
• 2. Project Title: Developing an Urban Planning Capability Program along with XLRI for Govt. Officials

May 2013 – Jun 2013 · 1 mo · Panipat, Haryana, India

• Acknowledged for Good Performance and Final submission of Summer Project in Panipat Refinery

May 2012 – Jul 2012 · 2 mos · Gurugram, Haryana, India

• Deployed Process Failure Mode Effect Analysis to identify Maru A defects & suggest improvements
• Accredited with an Excellent Grade for overall Project efforts/ learning and initiative taking ability